Job summary
Reporting to the Informatics Manager, the Information Analysis Manager will lead on the delivery of technically competent, high quality and timely performance analysis to meet an evolving Trust information agenda. Develop the Trust's business intelligence portal to ensure staff have the information needed to understand their core business, providing specialist support to enable operational and strategic decision making.
Main duties of the job
To lead on the delivery of technically competent, high quality and timely performance analysis, both quantitative and qualitative, to meet an evolving Trust information agenda. Develop the Trust's business intelligence portal to ensure staff have the information needed to understand their core business, providing specialist support to enable operational and strategic decision making.
Responsible for maintenance and development of systems to ensure robust monitoring of performance and forecast against plan and lead in establishing specific information requirements and outputs to support and influence service improvement.
Work with system owners to ensure that information systems are developed and implemented to record and monitor data to aid completion of reporting against local & national targets and contracts. Work with leads to achieve optimum data quality to ensure the Trust has robust information for informing key decision making and performance monitoring.
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Job description
Job responsibilities
Please refer to the attached Job Description for the full list of duties and responsibilities for this role.
Job description
Job responsibilities
Please refer to the attached Job Description for the full list of duties and responsibilities for this role.
Person Specification
Knowledge,Training & Experience
Essential
- Evidence of continued professional development .Postgraduate qualification or significant, relevant, work based experience of Information System Development or Management within a large corporate or NHS environment.
- Highly numerate, computer literate and practiced in statistical analysis. Being able to interpret information, analyse and present information according to need; and use for comparison, planning, monitoring and improvement. Knowledge of the Data Protection Act, FOI Act, GDPR, Information Governance.
- A sound practical knowledge of the latest Microsoft BI toolset.
Desirable
- Specialist MS SQL skills and extensive experience of system development using the .NET framework and web technologies alongside VBA programming skills and knowledge of Data Warehousing and OLAP.Capable of providing specialist training and assistance on a group or individual basis to users of SQL
Business Analytical Skills
Essential
- High level of competency in the application of understanding and interpretation of information, (often complex information), establishing patterns and change, support diagnosis of problems, including the aptitude to spot problems early.
- Ability to propose changes and redesign statistical information and local managerial policies and procedures to ensure correct data in captured and correct information is available. Has good levels of critical thinking skills, problem solving ability and can think creatively to stimulate action. Extensive knowledge in the theoretical and formal use of tools and techniques in data collection, manipulation and analysis, including planning, forecasting and modelling and database knowledge to support business planning, service redesign, lever change and improve performance.
Desirable
- Experience with information systems, processes and uses of information with the NHS/DH.
Planning Skills
Essential
- Excellent project management skills. Ability to prioritise own time, and effective at workload management
Desirable
- Experience of information system (re)design and development
Management Skills
Essential
- Proven ability to Liaise with senior managers and colleagues to gain extensive insight into information requirements. Highly motivated with the ability to motivate others. Team player
Person Specification
Knowledge,Training & Experience
Essential
- Evidence of continued professional development .Postgraduate qualification or significant, relevant, work based experience of Information System Development or Management within a large corporate or NHS environment.
- Highly numerate, computer literate and practiced in statistical analysis. Being able to interpret information, analyse and present information according to need; and use for comparison, planning, monitoring and improvement. Knowledge of the Data Protection Act, FOI Act, GDPR, Information Governance.
- A sound practical knowledge of the latest Microsoft BI toolset.
Desirable
- Specialist MS SQL skills and extensive experience of system development using the .NET framework and web technologies alongside VBA programming skills and knowledge of Data Warehousing and OLAP.Capable of providing specialist training and assistance on a group or individual basis to users of SQL
Business Analytical Skills
Essential
- High level of competency in the application of understanding and interpretation of information, (often complex information), establishing patterns and change, support diagnosis of problems, including the aptitude to spot problems early.
- Ability to propose changes and redesign statistical information and local managerial policies and procedures to ensure correct data in captured and correct information is available. Has good levels of critical thinking skills, problem solving ability and can think creatively to stimulate action. Extensive knowledge in the theoretical and formal use of tools and techniques in data collection, manipulation and analysis, including planning, forecasting and modelling and database knowledge to support business planning, service redesign, lever change and improve performance.
Desirable
- Experience with information systems, processes and uses of information with the NHS/DH.
Planning Skills
Essential
- Excellent project management skills. Ability to prioritise own time, and effective at workload management
Desirable
- Experience of information system (re)design and development
Management Skills
Essential
- Proven ability to Liaise with senior managers and colleagues to gain extensive insight into information requirements. Highly motivated with the ability to motivate others. Team player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
