Integrated/Ambulance Care Assistant - Patient Transport - Trust Wide

North East Ambulance Service NHS Foundation Trust

This job is now closed

Job summary

Do you enjoy the demands of a physically challenging job? If so, the North East Ambulance Service (NEAS) are looking to recruit people that have a caring disposition and that share our passion for patient care.

Integrated Care Assistants Band 3

Ambulance Care Assistants Band 2

Relief Shifts

Starting date in the role will be July 2024 onwards (throughout 2024/2025)

Successful candidates will be offered either a Band 3 Integrated Care Assistant role or an Integrated Care Assistant Band 2 role

Initial Training consists of a 7-week course on entry to the role (including driving and classroom based), failure to pass the course may result in dismissal. Please note the training course is an Apprenticeship Qualification (duration 13 months) Level 3 Certificate in Ambulance Patient Care and a Level 3 Award in Patient Care Services Ambulance Driving, which you must pass. As part of this you will also be supported to obtain literacy and numeracy level 2 if you do not already have them or the equivalent within 12 months of commencement with the organisation. You will also be required to sign a learner agreement for this level of commitment.

Main duties of the job

Integrated Care Assistants (ICA) / Ambulance Care Assistants (ACA) can work individually or as part of a crew. They are required assist in the delivery of high quality and effective personal care and the transportation of patients

They will attend cases of illness (ICA only) and special/planned patient transfer requests - walking, wheelchair and stretcher patients providing ambulance transportation to their destination usually NHS hospital/treatment centres or to their place of residence.

Benefits and what we can offer you (subject to T&C's):

Full training
Unsocial hours payments for out of hours worked
Cycle to work scheme
Home electronics discount
Generous holiday allowance and pension
Staff recognition awards
Interest free travel pass

What we need from you:

Ability to use Manual Handling techniques to support the safe transportation of patients.

Must be able to meet medical requirements for DVLA Group 2 Driving Standards

Relief Shift patterns are designed to cover for absence (annual leave/sickness etc). Shifts can include days, nights, evenings and weekends. As a 365-day service you will be required to work bank holidays, evenings and weekends.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Date posted

26 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Plus Unsocial Hours Payments as per Section 2 of NHS T&Cs

Contract

Permanent

Working pattern

Full-time

Reference number

340-ICA-02-24

Job locations

NEAS Trust Wide vacancies

Trust Wide

Newcastle upon Tyne

NE15 8NY

Job description

Job responsibilities

(please state on your application which Division you prefer)

North Division

Berwick, Belford, Wooler, Alnwick, Rothbury, Amble, Morpeth, Ashington, Blyth, Cramlington, Backworth, Bellingham, Wideopen, Blutcher, Central Newcastle, Sandyford, Hawkeys Lane, Wallsend, Debdon Gardens, Hexham, Haltwhistle or Prudoe.

Central Division

South Shields, Gateshead, Swalwell, Washington, Monkton, Pallion, Rainton Bridge, Ryhope, Stanley, Chester-Le-Street, Consett, Lanchester Road, Seaham, Peterlee, Crook, Gilesgate.

South Division

Weardale, Bishop Auckland, Sedgefield, Fishburn, Hartlepool North/South, South Church, Stockton, Billingham, Middlesbrough, Redcar, Carlin How, Middleton in Teesdale, Newton Aycliffe, Coulby Newham, Darlington, Barnard Castle.

For full details of the duties and responsibilities of this role please refer to the attached job description

Job description

Job responsibilities

(please state on your application which Division you prefer)

North Division

Central Division

South Shields, Gateshead, Swalwell, Washington, Monkton, Pallion, Rainton Bridge, Ryhope, Stanley, Chester-Le-Street, Consett, Lanchester Road, Seaham, Peterlee, Crook, Gilesgate.

South Division

For full details of the duties and responsibilities of this role please refer to the attached job description

Person Specification

Education

Essential

Three GCSE's at least Grade 4/Grade C to include English and Maths (or equivalent / NVQ level 2 or higher level qualification) or significant relevant work experience working in a healthcare environment.
Full Manual Driving Licence with eligibility to drive in the UK

Desirable

NVQ Level 2 qualification in a relevant area e.g. Health and Social Care, Customer Care.

Experience and Skills

Essential

Significant driving experience
Experience of working in a caring environment
Basic IT knowledge and Skills. Must be literate in order to complete daily work sheets
Understanding of customer care and excellent communication skills
Ability to deal with a range of people
Good time management
Ability to work as part of a team
Physically able to bend, twist, pull and push etc.

Person Specification

Education

Essential

Three GCSE's at least Grade 4/Grade C to include English and Maths (or equivalent / NVQ level 2 or higher level qualification) or significant relevant work experience working in a healthcare environment.
Full Manual Driving Licence with eligibility to drive in the UK

Desirable

NVQ Level 2 qualification in a relevant area e.g. Health and Social Care, Customer Care.

Experience and Skills

Essential

Significant driving experience
Experience of working in a caring environment
Basic IT knowledge and Skills. Must be literate in order to complete daily work sheets
Understanding of customer care and excellent communication skills
Ability to deal with a range of people
Good time management
Ability to work as part of a team
Physically able to bend, twist, pull and push etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.