North East Ambulance Service NHS Foundation Trust

HR Services Co-ordinator

This job is now closed

Job summary

We would like to welcome applications for an exciting new opportunity within a busy recruitment department.

Applicants will need to know the importance of confidentiality, be a team player and have excellent written and verbal communication skills.

As HR Services Co-ordinator the post holder will be expected to provide a high quality, timely and customer focused HR service to colleagues for the whole employee lifecycle - from offer and pre-employment checks to leaving the organisation. To provide general administrative support to the HR Department.

In addition they will be responsible for updating and maintaining recruitment computer record systems to ensure accurate and effective management data is available to respond to queries and produce reports.

The successful candidate will need to hold 5 GCSE's grade C or above including Maths and English, or equivalent or alternatively have experience in a similar role.

You will be required to have significant experience and knowledge of IT Systems such as Microsoft Outlook, Word, Excel and Power point and have evidence of CPD.

It is essential that the candidate has the ability to work with a high degree of accuracy and work in accordance with policies and procedures.

Main duties of the job

To provide effective and efficient administration, to support the smooth running of the departmentTo learn and develop in the work environment through the instruction and training.To continuously contribute to the progression and development of the team through the provision of a high quality serviceTo provide general and effective administrative support to the Recruitment Team.To answer routine queries arising from staff regarding HR issues.Responsible for updating and maintaining the HR computer record systems to ensure accurate and effective management data is available to respond to queries and to produce reports.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Date posted

03 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

340-HRSC-07-24

Job locations

Bernicia House

Goldcrest Way, Newburn

Newcastle Upon Tyne

NE15 8NY

Job description

Job responsibilities

Please see the attached Job Description for a full list of Responsibilities and duties for this role.

Job description

Job responsibilities

Please see the attached Job Description for a full list of Responsibilities and duties for this role.

Person Specification

Education and Qualifications

Essential

Educated to GCSE level or equivalent with a minimum of 5 including Maths and English (at grade C or above) or equivalent relevant experience in a similar role

Desirable

ECDL, CLAIT or equivalent.

Knowledge

Essential

Use of MS Office package including Word, Powerpoint, Excel, Email and Internet. Evidence of CPD

Desirable

Knowledge of E-CRB systems Knowledge of online selection and assessment system i.e. SHL / Saville Knowledge of CQC / Aud

Experience

Essential

Use of HR computerised record systems such as NHS Jobs, ESR, DBS online Clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures.
Experience of volume recruitment.

Desirable

Use of NHS Jobs or ESR Experience of NHS Terms and Conditions Experience of supporting the facilitation of assessment centres Experience of planning recruitment timelines Experience of writing HR / Recruitment Procedures

Key skills

Essential

Excellent verbal and written skills. Understands the need for confidentiality. Ability to travel between NHS sites as required. Ability to deal with difficult situations/areas of dispute appropriately. 7 Ability to cope with change, be flexible and handle uncertainty.

Personal Attributes

Essential

Able to work as part of a team. Ability to balance conflicting priorities and work flexibly. Able to work on own initiative. Attention to detail. Able to prioritise workload and meet agreed deadlines. Able to work with minimum supervision.

Person Specification

Education and Qualifications

Essential

Educated to GCSE level or equivalent with a minimum of 5 including Maths and English (at grade C or above) or equivalent relevant experience in a similar role

Desirable

ECDL, CLAIT or equivalent.

Knowledge

Essential

Use of MS Office package including Word, Powerpoint, Excel, Email and Internet. Evidence of CPD

Desirable

Knowledge of E-CRB systems Knowledge of online selection and assessment system i.e. SHL / Saville Knowledge of CQC / Aud

Experience

Essential

Use of HR computerised record systems such as NHS Jobs, ESR, DBS online Clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures.
Experience of volume recruitment.

Desirable

Use of NHS Jobs or ESR Experience of NHS Terms and Conditions Experience of supporting the facilitation of assessment centres Experience of planning recruitment timelines Experience of writing HR / Recruitment Procedures

Key skills

Essential

Excellent verbal and written skills. Understands the need for confidentiality. Ability to travel between NHS sites as required. Ability to deal with difficult situations/areas of dispute appropriately. 7 Ability to cope with change, be flexible and handle uncertainty.

Personal Attributes

Essential

Able to work as part of a team. Ability to balance conflicting priorities and work flexibly. Able to work on own initiative. Attention to detail. Able to prioritise workload and meet agreed deadlines. Able to work with minimum supervision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

Goldcrest Way, Newburn

Newcastle Upon Tyne

NE15 8NY

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

Goldcrest Way, Newburn

Newcastle Upon Tyne

NE15 8NY

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)