Job summary
The Informatics Department support a wide range of internal and external stakeholders by providing expertise in data analytics and business intelligence. The post holder will be a key member of the Informatics Department delivering effective data quality for the North East Ambulance Service (NEAS).
Main duties of the job
To proactively engage with information asset owners and administrators across our service lines to support improvements in how NEAS manages its data. The post holder will ensure that NEAS has reliable and consistent data sets to provide the insights that will drive change for the Trust.
To ensure the Trust can use high quality information to achieve its business objectives and enable the maintenance of effective service provision and to facilitate service development.
To provide data analysis, interpretation, and data quality monitoring throughout the Trust, in particular working with colleagues to facilitate new ways of working through process re-design and introduction of new systems to improve data quality.
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Job description
Job responsibilities
Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.
Job description
Job responsibilities
Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.
Person Specification
Education, Qualification and Training
Essential
- Degree Level qualification or equivalent relevant experience of working within information/report production or database development
Desirable
- Qualification in advanced IT Use (e.g., Microsoft Office Specialist (MOS): Excel, Microsoft Office Specialist (MOS): Access)
Keyskills, Knowledge and Aptitude
Essential
- Ability to prioritise between competing demands and allocated resources accordingly and deliver to tight deadlines. Proactive and personally motivated. Able to produce complex, and at times sensitive/contentious reports, utilising word processing, spreadsheet, and presentational IT packages. Commitment to continuing professional development. Self-aware, flexible, and adaptable. Accurate with attention to detail.
Desirable
- Able to learn new technologies and quickly grasp complex problems.
Experience
Essential
- Significant demonstrable experience of working with NHS data sets. Significant experience of proactively developing and improving the quality or efficiency of processes. Data governance and quality NHS information standards. Defining and effectively describing metadata.
Desirable
- Experience of NEAS information services/systems. Experience of working with data within a data warehouse and creation of data dictionaries. Experience of implementing an enterprise-wide data strategy. Familiarity with Microsoft IT packages.
Disposition / Personal attributes
Essential
- Robust emotional attitude to competing work demands, change management requirements and tight time schedules. Ability to work and prioritise within set trajectories. Highly motivated with the ability to motivate others. Team player.
Person Specification
Education, Qualification and Training
Essential
- Degree Level qualification or equivalent relevant experience of working within information/report production or database development
Desirable
- Qualification in advanced IT Use (e.g., Microsoft Office Specialist (MOS): Excel, Microsoft Office Specialist (MOS): Access)
Keyskills, Knowledge and Aptitude
Essential
- Ability to prioritise between competing demands and allocated resources accordingly and deliver to tight deadlines. Proactive and personally motivated. Able to produce complex, and at times sensitive/contentious reports, utilising word processing, spreadsheet, and presentational IT packages. Commitment to continuing professional development. Self-aware, flexible, and adaptable. Accurate with attention to detail.
Desirable
- Able to learn new technologies and quickly grasp complex problems.
Experience
Essential
- Significant demonstrable experience of working with NHS data sets. Significant experience of proactively developing and improving the quality or efficiency of processes. Data governance and quality NHS information standards. Defining and effectively describing metadata.
Desirable
- Experience of NEAS information services/systems. Experience of working with data within a data warehouse and creation of data dictionaries. Experience of implementing an enterprise-wide data strategy. Familiarity with Microsoft IT packages.
Disposition / Personal attributes
Essential
- Robust emotional attitude to competing work demands, change management requirements and tight time schedules. Ability to work and prioritise within set trajectories. Highly motivated with the ability to motivate others. Team player.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East Ambulance Service NHS Foundation Trust
Address
North East Ambulance Service
Newburn Riverside
Newcastle Upon Tyne
NE15 8NY
Employer's website
https://www.neas.nhs.uk/ (Opens in a new tab)
