Job summary
Corporate Communications Officer £28,407 - £34,581 Band 5
We're looking for a talented and resourceful corporate communications officer to develop and maintain effective media and online relations and internal communications.
Informal enquires are welcomed by Sam Reed, Communications Manager on telephone: 07972 111131 / sam.reed@neas.nhs.uk.
Main duties of the job
You will be working in the busy press office of one of the key emergency services in the North East, reporting to the Communications Manager.
The post holder will play a key role in managing the reputation and proactively promoting the work of NEAS to the public and key internal and external audiences including the media. This will include creating content, advising and supporting Trust staff on media issues and initiating opportunities for positive coverage.
Applicants will have knowledge of communications, public relations and marketing communication techniques, approaches and procedures and/or experience working in a press, PR or communications environment. Excellent communication and presentation skills are essential.
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Job description
Job responsibilities
More information about the role is available in the job description and person specification attached.
Job description
Job responsibilities
More information about the role is available in the job description and person specification attached.
Person Specification
Educations and qualifications
Essential
- Educated to degree level or equivalent qualifications / experience
- Evidence of CPD in public relations or equivalent
Knowledge
Essential
- Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, procedures: acquired through training to relevant degree level or equivalent
- Knowledge and understanding of content management systems and other digital communications systems and social networks
Experience
Essential
- Experience in corporate communications or working in the print/broadcast media and responding to media requests on sensitive or complex issues.
- Knowledge and experience of leading and managing communications and PR projects from conception to completion.
Key skills
Essential
- Literate and articulate; a fast, accurate writer; understanding of electronic media; good editorial and proof reading skills. Ability to analyse complex issues and translate them into clear communications
- IT literate including use of Microsoft Office and Apple packages and DTP/ media editing skills and use of digital hardware and software such as content management systems, databases and media analytics.
- High level of attention to detail. Ability to understand, interpret and communicate complex issues.
- Develop press releases, publications, presentations using desk-top publishing, website software.
- Plan, organise meetings, events, press conferences, photocalls / coordinates communications campaigns.
- Ability to respond to difficult organisational situations
- Ability to prioritise and manage own workload to deliver required outcomes and to contribute to the overall improvement of services
Personal attributes
Essential
- Self-motivated, organised, confident, professional, flexible team player, excellent interpersonal skills
- Ability to prioritise work, work under pressure and to tight deadlines.
- Flexible 'can do' attitude
Other
Essential
- Must be able and willing to occasionally attend meetings outside of normal working hours.
- Must be willing to travel across the North East for meetings.
- Must be qualified to drive.
Person Specification
Educations and qualifications
Essential
- Educated to degree level or equivalent qualifications / experience
- Evidence of CPD in public relations or equivalent
Knowledge
Essential
- Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, procedures: acquired through training to relevant degree level or equivalent
- Knowledge and understanding of content management systems and other digital communications systems and social networks
Experience
Essential
- Experience in corporate communications or working in the print/broadcast media and responding to media requests on sensitive or complex issues.
- Knowledge and experience of leading and managing communications and PR projects from conception to completion.
Key skills
Essential
- Literate and articulate; a fast, accurate writer; understanding of electronic media; good editorial and proof reading skills. Ability to analyse complex issues and translate them into clear communications
- IT literate including use of Microsoft Office and Apple packages and DTP/ media editing skills and use of digital hardware and software such as content management systems, databases and media analytics.
- High level of attention to detail. Ability to understand, interpret and communicate complex issues.
- Develop press releases, publications, presentations using desk-top publishing, website software.
- Plan, organise meetings, events, press conferences, photocalls / coordinates communications campaigns.
- Ability to respond to difficult organisational situations
- Ability to prioritise and manage own workload to deliver required outcomes and to contribute to the overall improvement of services
Personal attributes
Essential
- Self-motivated, organised, confident, professional, flexible team player, excellent interpersonal skills
- Ability to prioritise work, work under pressure and to tight deadlines.
- Flexible 'can do' attitude
Other
Essential
- Must be able and willing to occasionally attend meetings outside of normal working hours.
- Must be willing to travel across the North East for meetings.
- Must be qualified to drive.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
