North East Ambulance Service NHS Foundation Trust

Ambulance Care Assistant (South Division)

This job is now closed

Job summary

Do you enjoy the demands of a physically challenging job? If so, the North East Ambulance Service (NEAS) are looking to recruit people that have a caring disposition and that share our passion for patient care.

You may be expected to work in any of the following areas in South division in line with business needs:Weardale, Bishop Auckland, Sedgefield, Fishburn, Hartlepool North/South, South Church, Stockton, Billingham, Middlesbrough, Redcar, Carlin How, Middleton in Teesdale, Newton Aycliffe, Coulby Newham, Darlington, Barnard Castle.

Initial Training consists of a 7-week course on entry to the role (including driving and classroom based), failure to pass the course may result in dismissal. Please note the training course is an Apprenticeship Qualification (duration 13 months) Level 3 Certificate in Ambulance Patient Care and a Level 3 Award in Patient Care Services Ambulance Driving, which you must pass. As part of this you will also be supported to obtain literacy and numeracy level 2 if you do not already have them or the equivalent within 12 months of commencement with the organisation. You will also be required to sign a learner agreement for this level of commitment.

Main duties of the job

Ambulance Care Assistants can work individually or as part of a crew. They are required to care for the needs of various non-emergency, walking, wheelchair and stretcher patients and to provide ambulance transportation to their destination usually NHS hospital/treatment centres or to their place of residence.

Benefits and what we can offer you (subject to T&C’s):

· Full training

· Unsocial hours payments for out of hours worked

· Cycle to work scheme

· Home electronics discount

· Generous holiday allowance and pension

· Staff recognition awards

· Interest free travel pass

What we need from you:

Ability to use Manual Handling techniques to support the safe transportation of patients.

· Must be able to meet medical requirements for DVLA Group 2 Driving Standards

Relief Shift patterns are designed to cover for absence (annual leave/sickness etc). Shifts can include days, nights, evenings and weekends. As a 365-day service you will be required to work bank holidays, evenings and weekends.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Date posted

22 August 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,870 to £19,918 a year Plus unsociable hours in line with Section 2

Contract

Permanent

Working pattern

Full-time

Reference number

C9340-ACA-0822SE

Job locations

Any Location Within South Division

South Division

TS10 5BW

Job description

Job responsibilities

Please ensure you take a look at the job description attached for full details of duties and responsibilities.

Job description

Job responsibilities

Please ensure you take a look at the job description attached for full details of duties and responsibilities.

Person Specification

Experience

Essential

Significant driving experience Experience of working in a caring environment. Must be literate in order to complete daily work sheets Basic IT knowledge and Skills Able to drive safely and adhere to road traffic signs Understanding of customer care and excellent communication skills. Ability to deal with a range of people Good time management Ability to work at other locations as and when required Ability to work as part of a team Physically able to bend, twist, pull and push etc.

Qualifications

Essential

Three GCSE (Grade C or above) to include English and Maths (or equivalent qualifications) or equivalent relevant experience working in a customer focused / patient focused environment. Current manual driving license valid in the UK with no more than 3 penalty points. Willing to undertake further training as when required. Ability to attend training for the position

Person Specification

Experience

Essential

Significant driving experience Experience of working in a caring environment. Must be literate in order to complete daily work sheets Basic IT knowledge and Skills Able to drive safely and adhere to road traffic signs Understanding of customer care and excellent communication skills. Ability to deal with a range of people Good time management Ability to work at other locations as and when required Ability to work as part of a team Physically able to bend, twist, pull and push etc.

Qualifications

Essential

Three GCSE (Grade C or above) to include English and Maths (or equivalent qualifications) or equivalent relevant experience working in a customer focused / patient focused environment. Current manual driving license valid in the UK with no more than 3 penalty points. Willing to undertake further training as when required. Ability to attend training for the position

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Any Location Within South Division

South Division

TS10 5BW

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Any Location Within South Division

South Division

TS10 5BW

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)