North Bristol NHS Trust

Payroll Support Officer

The closing date is 05 April 2026

Job summary

  • The Payroll Department is responsible for the provision of a payroll, pensions and staff expenses for over 13,500 assignments.
  • Interpret and action payroll changes for an allocation of the payroll to ensure the accurate, prompt and efficient payment of weekly and monthly salaries in line with current national local and statutory guidelines.
  • To maintain accurate payroll records and meet all key deadlines.
  • To resolve all pay related queries effectively and in a timely manner
  • Knowledge of the Trust E-Rostering system
  • Produce timely management information from excel spreadsheet data.
  • Interprets information to ensure that it is within defined policies and procedures including any variances or local agreements with minimal supervision

Main duties of the job

Basic data entry and maintenance of ESR Payroll System

Interpret and action payroll data changes

  • Effective and accurate handling of payroll related queries

Administrative support on payroll tasks

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (FTE) or pro-rata for part time roles

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

339-FD9774-CCC-B

Job locations

Beckspool Building Frenchay

Frenchay Park Road

Bristol

BS16 1LE


Job description

Job responsibilities

  • Basic data entry and maintenance of ESR Payroll System
  • Interpret and action payroll data changes
  • Effective and accurate handling of payroll related queries
  • Administrative support on payroll tasks

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

  • Basic data entry and maintenance of ESR Payroll System
  • Interpret and action payroll data changes
  • Effective and accurate handling of payroll related queries
  • Administrative support on payroll tasks

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Education/Training/Qualifications

Essential

  • GCSE Maths and English

Desirable

  • Admin / Payroll Qualification

Work Experience

Essential

  • Proven practical experience of Microsoft Office, Excel and database software
  • Administrative experience in an office environment

Desirable

  • Experience of computerised payroll system
  • Experience in NHS Payroll / using ESR

Knowledge/Skills/Abilities

Essential

  • Working to strict deadlines in a demanding and pressured environment
  • Ability to prioritise work
  • Ability to implement existing policies and procedures
  • Ability to input all payroll changes ensuring accuracy at all times
  • Able to work as part of a team
  • Knowledge of Microsoft and Excel, Word is essential to create and maintain spreadsheets, to respond to requests for payroll information
  • Good computer skills/numeracy
  • Committed customer service skills
  • Good communication skills
  • Compliant to employee confidentiality and data protection legislation

Desirable

  • Knowledge and understanding of NHS and Local Terms and Conditions of Service affecting Payroll
  • Able to understand and interpret the complexities of AfC
Person Specification

Education/Training/Qualifications

Essential

  • GCSE Maths and English

Desirable

  • Admin / Payroll Qualification

Work Experience

Essential

  • Proven practical experience of Microsoft Office, Excel and database software
  • Administrative experience in an office environment

Desirable

  • Experience of computerised payroll system
  • Experience in NHS Payroll / using ESR

Knowledge/Skills/Abilities

Essential

  • Working to strict deadlines in a demanding and pressured environment
  • Ability to prioritise work
  • Ability to implement existing policies and procedures
  • Ability to input all payroll changes ensuring accuracy at all times
  • Able to work as part of a team
  • Knowledge of Microsoft and Excel, Word is essential to create and maintain spreadsheets, to respond to requests for payroll information
  • Good computer skills/numeracy
  • Committed customer service skills
  • Good communication skills
  • Compliant to employee confidentiality and data protection legislation

Desirable

  • Knowledge and understanding of NHS and Local Terms and Conditions of Service affecting Payroll
  • Able to understand and interpret the complexities of AfC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Beckspool Building Frenchay

Frenchay Park Road

Bristol

BS16 1LE


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Beckspool Building Frenchay

Frenchay Park Road

Bristol

BS16 1LE


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Payroll Manager

Jessica Kelly

jessica.kelly@nbt.nhs.uk

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (FTE) or pro-rata for part time roles

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

339-FD9774-CCC-B

Job locations

Beckspool Building Frenchay

Frenchay Park Road

Bristol

BS16 1LE


Supporting documents

Privacy notice

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