Job summary
We are seeking a motivated and ambitious Pharmacy Technician to join the Pharmacy Homecare Services Team as a Specialist Pharmacy Technician for a 12-month secondment for maternity cover. You will work with the Homecare Services Manager (Lead Pharmacy Technician) to continue to grow and optimise our current service, conduct service reviews to ensure external homecare provider compliance with regional contracts.
You will play an active role in identifying areas for improvement, supporting implementation of service developments and expansion as well as promoting good homecare practice not only directly within the homecare team but across the clinical teams.
Main duties of the job
- To be responsible for the management of homecare staff and day to day workload management.
- To ensure all homecare services within NBT have in date service level agreements with regular review meetings across multiple therapy areas including rheumatology, oncology, multiple sclerosis, HIV, dermatology and renal.
- To lead on service level review meetings and ensure these are held for all therapy areas currently using homecare.
- Manage areas of poor performance and escalate to the Homecare Services Manager and the regional homecare group any ongoing issues or areas of risk.
- Collate the required data to ensure third party providers for homecare services meet the agreed KPI's.
- To investigate patient or staff led complaints involving or relating to homecare services developing and implementing necessary changes in practice to ensure improvement.
- To provide the monthly pharmacy QMM group with a report on relevant aspects of homecare services.
- To lead in the implementation of new homecare services.
- To co-ordinate the homecare work process in accordance with Standard Operating procedures, safe working systems and the legal framework for the supply of medicines.
- To manage the building of relevant CMM Templates
- To assist in identifying and managing risks within the homecare areaRepresent NBT at Regional Homecare Meetings and support the development of collaborative contracting for all homecare services
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
- Responsible for the management Homecare team and the operational day to day purchasing of Pharmaceutical Homecare products, including authorisation of computer, and manually generated orders in keeping with Procurement and Homecare contracts in line with Local, Regional and Nationally agreed standards.
- Responsible for and works closely with all staff within the Pharmacy Homecare teams toensure:
- Any supply problems or queries with stocks purchased are in an accurate and timely manner to minimise shortages while ensuring that quality and value formoney are paramount.
- Continuing supply problems are effectively communicated to relevantTrust and departmental staff and liaises with Pharmacy Invoicing staff in connectionwith invoicing issues and problems and pricing queries.
- Urgent medication requests are dealt with in a prompt and timely manner to ensure that patient treatment and care is not compromised.
- All National and Regional contracts are adhered to.
- Effectively manage own time and workload unsupervised
- Able to manage unpredictable workload dictated by service needs.
- Responsible for managing service provision issues such as prioritisation of work according to patient urgency which is driven by clinical need and service requirements to ensurepatients treatment is not delayed.
- Requires high level of concentration and accuracy identifying problems and when agreeingprices and quantities for invoicing purposes.
- Responsible for producing monthly expenditure/savings reports using the pharmacycomputer system for Homecare investigates and resolves any discrepancies.
- Works with multidisciplinary healthcare teams to review existing and develop new patient centred services.
- Responsible for producing monthly KPI reports on quality and financial indicators on all Homecare services.
- To investigate and report on patient or staff led complaints involving or relating to anyaspect of or Homecare services by the Trust or external service providers.
- Works with multidisciplinary teams to identify, plan, and develop new opportunities for homecare services, produce timetables for new service/system implementation, ensuring deadlines are met that have been agreed with all key decision makers
- Responsible for co-ordinating service review meetings for homecare medicines servicesworking closely with homecare companies, pharmacists, nurses, doctors, and otherhealthcare staff.
- Participation in MDT meetings regarding patient care when required.
- Ensures that NBT NHS Trust Homecare services are of a consistently high standard for patients by regular liaison with key individuals involved within the service areas including pharmaceutical industry and Homecare companies.
- Responsible for providing an essential audit trail for all Homecare services for the trust, and provides detailed monthly KPI data for Pharmacy and Trust finance Department.
- Responsible for the induction of all new staff to ensure that they are properly trained and inducted for their Procurement and Homecare duties.
- Maintains high professional standards at all times and ensures compliance with statutoryregulations concerning pharmaceuticals and the provisions of the Health and Safety at workact are complied with
- Participate in clinical screening of homecare prescriptions in line with agreed Trust policies and SOPs.
- Responsible for ensuring all staff are trained in, understands, and implements, safe practices, ensuring there are no barriers to understanding all aspects of the training as dealing with a wide variety of staff with different abilities - trains pre-registrationPharmacists and student Technicians in all aspects of Homecare services enabling completion of training and registration with professional body (GPhC).
- Responsible for implementing new polices for Homecare services in line with Regional andNational requirements, Carter metrics and National Homecare Medicines committee(NHMC) approved standards and processes.
- Responsible for ensuring accurate documentation and records are maintained within the service area for financial and audit purposes.
- To develop a culture that promotes equality and values diversity
- Carry out procurement activities as part of the Supply Services weekend rota.
- Any other duties, which may be required by the Director of Pharmacy for the benefit of theservice.
Job description
Job responsibilities
- Responsible for the management Homecare team and the operational day to day purchasing of Pharmaceutical Homecare products, including authorisation of computer, and manually generated orders in keeping with Procurement and Homecare contracts in line with Local, Regional and Nationally agreed standards.
- Responsible for and works closely with all staff within the Pharmacy Homecare teams toensure:
- Any supply problems or queries with stocks purchased are in an accurate and timely manner to minimise shortages while ensuring that quality and value formoney are paramount.
- Continuing supply problems are effectively communicated to relevantTrust and departmental staff and liaises with Pharmacy Invoicing staff in connectionwith invoicing issues and problems and pricing queries.
- Urgent medication requests are dealt with in a prompt and timely manner to ensure that patient treatment and care is not compromised.
- All National and Regional contracts are adhered to.
- Effectively manage own time and workload unsupervised
- Able to manage unpredictable workload dictated by service needs.
- Responsible for managing service provision issues such as prioritisation of work according to patient urgency which is driven by clinical need and service requirements to ensurepatients treatment is not delayed.
- Requires high level of concentration and accuracy identifying problems and when agreeingprices and quantities for invoicing purposes.
- Responsible for producing monthly expenditure/savings reports using the pharmacycomputer system for Homecare investigates and resolves any discrepancies.
- Works with multidisciplinary healthcare teams to review existing and develop new patient centred services.
- Responsible for producing monthly KPI reports on quality and financial indicators on all Homecare services.
- To investigate and report on patient or staff led complaints involving or relating to anyaspect of or Homecare services by the Trust or external service providers.
- Works with multidisciplinary teams to identify, plan, and develop new opportunities for homecare services, produce timetables for new service/system implementation, ensuring deadlines are met that have been agreed with all key decision makers
- Responsible for co-ordinating service review meetings for homecare medicines servicesworking closely with homecare companies, pharmacists, nurses, doctors, and otherhealthcare staff.
- Participation in MDT meetings regarding patient care when required.
- Ensures that NBT NHS Trust Homecare services are of a consistently high standard for patients by regular liaison with key individuals involved within the service areas including pharmaceutical industry and Homecare companies.
- Responsible for providing an essential audit trail for all Homecare services for the trust, and provides detailed monthly KPI data for Pharmacy and Trust finance Department.
- Responsible for the induction of all new staff to ensure that they are properly trained and inducted for their Procurement and Homecare duties.
- Maintains high professional standards at all times and ensures compliance with statutoryregulations concerning pharmaceuticals and the provisions of the Health and Safety at workact are complied with
- Participate in clinical screening of homecare prescriptions in line with agreed Trust policies and SOPs.
- Responsible for ensuring all staff are trained in, understands, and implements, safe practices, ensuring there are no barriers to understanding all aspects of the training as dealing with a wide variety of staff with different abilities - trains pre-registrationPharmacists and student Technicians in all aspects of Homecare services enabling completion of training and registration with professional body (GPhC).
- Responsible for implementing new polices for Homecare services in line with Regional andNational requirements, Carter metrics and National Homecare Medicines committee(NHMC) approved standards and processes.
- Responsible for ensuring accurate documentation and records are maintained within the service area for financial and audit purposes.
- To develop a culture that promotes equality and values diversity
- Carry out procurement activities as part of the Supply Services weekend rota.
- Any other duties, which may be required by the Director of Pharmacy for the benefit of theservice.
Person Specification
Essential
Essential
- Registration with the GPhC and practicing as a Pharmacy Technician
- Final Accuracy Checking Accreditation
- Leadership and management accreditation
- Evidence of CPD
- 2 years post qualification experience working as a Pharmacy Technician and 1 year band 5+
- Experience of managing a team (3+)
- Experience of internal and external audit
- Ability to react to and manage the changing situation within the homecare departments on a daily basis and liaise with staff accordingly
- Excellent time management skills
- Excellent communication, interpersonal and organisational skills
- Experience of managing major operational change
- Training skills
- Self motivated
- Able to deal with and communicate professionally with all levels of staff within own organisation, other NHS organisations, industry, pharma partners and patients.
Person Specification
Essential
Essential
- Registration with the GPhC and practicing as a Pharmacy Technician
- Final Accuracy Checking Accreditation
- Leadership and management accreditation
- Evidence of CPD
- 2 years post qualification experience working as a Pharmacy Technician and 1 year band 5+
- Experience of managing a team (3+)
- Experience of internal and external audit
- Ability to react to and manage the changing situation within the homecare departments on a daily basis and liaise with staff accordingly
- Excellent time management skills
- Excellent communication, interpersonal and organisational skills
- Experience of managing major operational change
- Training skills
- Self motivated
- Able to deal with and communicate professionally with all levels of staff within own organisation, other NHS organisations, industry, pharma partners and patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
