North Bristol NHS Trust

Administration Assistant- Electronic Assistive Technology Service

The closing date is 09 October 2025

Job summary

'PREVIOUS APPLICANTS NEED NOT APPLY!'

The Electronic Assistive Technology Team (EAT) are looking for an Administrative Assistant to join their team. The role in base din the office at the Bristol Centre for Enablement and provides a support role to the clinical and technical teams. The role co-ordinates appointments, liaises and responds to external healthcare professionals, patients, their families and carers. It also involves ordering equipment, receiving this and adding to the stock and updating the Best electronic database. the role needs to be able to plan appointments and work and also be responsive to the immediate needs of our patients and team.

Main duties of the job

Co-ordination of the EAT Service that has its main base in Bristol with secondary offices/ workshops in Plymouth and Truro; booking appointments, synchronising diaries and arranging work schedules for a busy professional and multi-disciplinary team. Responsible for maintaining computerised database for repair, and maintenance procurement and supply of EAT service. Receiving incoming requests from patients, carers, relatives and other healthcare professionals for repair/replacement of parts and assisting in allocation of daily workloads. Acting as a central referral and contact point for the service.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Details

Date posted

25 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum, pro rata for part time roles.

Contract

Permanent

Working pattern

Part-time

Reference number

339-NMSK1338-RUH-A

Job locations

Bristol Centre for Enablement

Bristol

BS34 5BW


Job description

Job responsibilities

Electronic Assistive Technology (EAT) South West offers specialist assessment, provision and ongoing support of equipment for patients of all ages with a range of medical conditions resulting in physical impairment. The service predominantly focusses on controlling the environment and accessing computer technology. This is delivered by a team of Clinical Scientists and Occupational Therapists, Technicians and administrative support. Mostly based out of the Bristol Centre for Enablement with some staff at our base in Plymouth and another in Truro, we provide a service to patients all across the south west region.

We are looking for an enthusiastic Administrative Assistant to join our team. Based in the Bristol office, you will work as part of the administrative team to provide support to the clinical and technical staff both onsite and remotely. This will involve liaising with patients, their families and carers, other health and social care professionals, manufacturers and suppliers.

The successful candidate will be an experienced administrative assistant with excellent organisational and communication skills and an eagerness to contribute to the development of new and innovative services for the benefit of a small but complex patient group. Experience of working within the NHS is desirable however the specialist skills can be taught.

Job description

Job responsibilities

Electronic Assistive Technology (EAT) South West offers specialist assessment, provision and ongoing support of equipment for patients of all ages with a range of medical conditions resulting in physical impairment. The service predominantly focusses on controlling the environment and accessing computer technology. This is delivered by a team of Clinical Scientists and Occupational Therapists, Technicians and administrative support. Mostly based out of the Bristol Centre for Enablement with some staff at our base in Plymouth and another in Truro, we provide a service to patients all across the south west region.

We are looking for an enthusiastic Administrative Assistant to join our team. Based in the Bristol office, you will work as part of the administrative team to provide support to the clinical and technical staff both onsite and remotely. This will involve liaising with patients, their families and carers, other health and social care professionals, manufacturers and suppliers.

The successful candidate will be an experienced administrative assistant with excellent organisational and communication skills and an eagerness to contribute to the development of new and innovative services for the benefit of a small but complex patient group. Experience of working within the NHS is desirable however the specialist skills can be taught.

Person Specification

Administrative Experience

Essential

  • 3 years administrative experience

Desirable

  • NHS Experience

Excellent Communication Skills

Essential

  • Demonstration of 3 years experience communicating with patients and staff
Person Specification

Administrative Experience

Essential

  • 3 years administrative experience

Desirable

  • NHS Experience

Excellent Communication Skills

Essential

  • Demonstration of 3 years experience communicating with patients and staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Bristol Centre for Enablement

Bristol

BS34 5BW


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Bristol Centre for Enablement

Bristol

BS34 5BW


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Scientist, Service Lead EAT

Jemma Newman

jemma.newman@nbt.nhs.uk

01174145899

Details

Date posted

25 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum, pro rata for part time roles.

Contract

Permanent

Working pattern

Part-time

Reference number

339-NMSK1338-RUH-A

Job locations

Bristol Centre for Enablement

Bristol

BS34 5BW


Supporting documents

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