North Bristol NHS Trust

Duty Manager – Portering

The closing date is 21 August 2025

Job summary

NBT is seeking a motivated, enthusiastic individual to undertake the role of Duty Manager - Portering. The post holder will be responsible for supporting the planning and delivery of high quality, cost effective portering services throughout the Southmead site

Main duties of the job

To efficiently and effectively prioritise plan/organise, on a day-to-day basis, the flexible delivery of Porters and Waste services by a multi-skilled, multi-disciplinary workforce.To promote a working environment in which staff are valued, motivated and can positively contribute to the culture and development of FacilitiesAs directed, take responsibility for implementation of Trust and Departmental Policies and Procedures and propose policy developments to improve the service throughout the Trust, ensuring staff awareness, and monitoring effective take up.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Details

Date posted

11 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum (FTE) or pro-rata for part time roles

Contract

Permanent

Working pattern

Full-time

Reference number

339-FD8529-CCC

Job locations

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Job description

Job responsibilities

Communicate effectively with patients, public and service users.

Contribute towards the reduction of Hospital Acquired Infections through ensuring that effective working practices are maintained with accountable staff.

Review and make recommendations to improve and develop the service ensuring that it meets the needs of the trust, particularly in relation to the patients journey.

Assist with the implementation of any changes to the service.

Contribute to the development of systems, policy and procedures which support the business operation.

Responsible for ensuring that all appropriate in service equipment is continually available, that it is used in accordance with the current Safe Systems of Work including cleaning and maintenance regimes.

To book, bank, agency or substantive staff in line with agreed protocols.

To be signatory for timesheets.

To manage delegated budgets effectively for designated area.

Oversee stock management and rotation to ensure that agreed levels are maintained

Ensure day to day appropriate welfare and support of staff.

To carry out disciplinary and grievance investigations as delegated by the FM manager and make recommendations

To carry out recruitment and selection sickness management, authorisation of annual leave, appraisals and objective setting for all accountable staff.

To prepare and present regular and ad hoc reports on service operation in relation to own services.

On a daily basis use and interrogate bespoke FM software to create reports i.e. e- rostering, credits for cleaning.

Responsible for managing Health and Safety and completing risk assessments for areas with FM.

Complete audits relating to services i.e. cleaning ensure that all remedial actions are delegated and completed accordingly by others

Be responsible for managing designated FM services to an agreed standard and quality as defined with Trust, policies procedures and protocols.

Job description

Job responsibilities

Communicate effectively with patients, public and service users.

Contribute towards the reduction of Hospital Acquired Infections through ensuring that effective working practices are maintained with accountable staff.

Review and make recommendations to improve and develop the service ensuring that it meets the needs of the trust, particularly in relation to the patients journey.

Assist with the implementation of any changes to the service.

Contribute to the development of systems, policy and procedures which support the business operation.

Responsible for ensuring that all appropriate in service equipment is continually available, that it is used in accordance with the current Safe Systems of Work including cleaning and maintenance regimes.

To book, bank, agency or substantive staff in line with agreed protocols.

To be signatory for timesheets.

To manage delegated budgets effectively for designated area.

Oversee stock management and rotation to ensure that agreed levels are maintained

Ensure day to day appropriate welfare and support of staff.

To carry out disciplinary and grievance investigations as delegated by the FM manager and make recommendations

To carry out recruitment and selection sickness management, authorisation of annual leave, appraisals and objective setting for all accountable staff.

To prepare and present regular and ad hoc reports on service operation in relation to own services.

On a daily basis use and interrogate bespoke FM software to create reports i.e. e- rostering, credits for cleaning.

Responsible for managing Health and Safety and completing risk assessments for areas with FM.

Complete audits relating to services i.e. cleaning ensure that all remedial actions are delegated and completed accordingly by others

Be responsible for managing designated FM services to an agreed standard and quality as defined with Trust, policies procedures and protocols.

Person Specification

Shortlisting Criteria

Essential

  • Diploma or equivalent experience
  • Proven track record of continuous development
  • Experience in managing groups of staff
  • Experience of managing small revenue budget(s)
  • IT skills including Microsoft Word and Excel
  • A flexible approach to work/willingness to carry out tasks outside of areas of responsibility
  • Ability to work on own initiative with minimal supervision
  • Ability to undertake physically demanding tasks
Person Specification

Shortlisting Criteria

Essential

  • Diploma or equivalent experience
  • Proven track record of continuous development
  • Experience in managing groups of staff
  • Experience of managing small revenue budget(s)
  • IT skills including Microsoft Word and Excel
  • A flexible approach to work/willingness to carry out tasks outside of areas of responsibility
  • Ability to work on own initiative with minimal supervision
  • Ability to undertake physically demanding tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Facilities Manager

Jeannette Baker

Jeannette.baker@nbt.nhs.uk

07596331197

Details

Date posted

11 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum (FTE) or pro-rata for part time roles

Contract

Permanent

Working pattern

Full-time

Reference number

339-FD8529-CCC

Job locations

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Supporting documents

Privacy notice

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