North Bristol NHS Trust

Senior Healthcare Support Worker

The closing date is 05 June 2025

Job summary

We are looking to recruit a hardworking and compassionate experienced Healthcare Support Worker to join our team on the Burns & Plastics ward (Gate 33A) within the ASCR Division here at Southmead Hospital.

The Senior Healthcare Support Worker is a member of the Care Team appointed to support qualified nurses in the delivery of patient care and to assist them to meet their daily needs. The post holder will be expected to undertake a broad range of activities under the direction of a professionally qualified worker. Take personal responsibility for ensuring that Trust and Local Policies and Procedures are known and followed.

*The successful candidate would need to meet the education requirements for this role and currently be working at the Senior Healthcare Support Worker level.

Please note - it is likely that this advert will close early if we receive a high volume of applications.

Main duties of the job

A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.

You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Details

Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

339-TA-SHCSW-33A0525

Job locations

Southmead Hospital

Bristol

BS10 5NB


Job description

Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

  • Obtain consent prior to giving care in accordance with Trust policies.
  • Duties are delegated to you in line with care plans
  • Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
  • To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
  • Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
  • Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
  • Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
  • Maintain the work environment in line with Trust infection control and patient safety policies
  • Develop the skills to actively facilitate self-care and independence with patients.
  • Promote health education specific to the clinical area and in line with national and local policies.
  • Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
  • Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
  • Work effectively as part of a team.

Job description

Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

  • Obtain consent prior to giving care in accordance with Trust policies.
  • Duties are delegated to you in line with care plans
  • Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
  • To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
  • Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
  • Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
  • Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
  • Maintain the work environment in line with Trust infection control and patient safety policies
  • Develop the skills to actively facilitate self-care and independence with patients.
  • Promote health education specific to the clinical area and in line with national and local policies.
  • Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
  • Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
  • Work effectively as part of a team.

Person Specification

Education/Training/Qualifications

Essential

  • One of the following: o Level 3 RQF, SCQF o City and Guilds 3 o NVQ 3 o BTEC National Diploma o Equivalent experience (minimum of 12 months)
  • GCSE grade A- C (grade 4 and above) or equivalent in English
  • GCSE grade A- C (grade 4 and above) or equivalent in Maths
  • oCompletion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) oEquivalent experience

Desirable

  • Completion of relevant Band 3 clinical skills training ie. venepuncture and physiological measurements

Knowledge and Experience

Essential

  • At least 12 months experience of working in a health or social care setting
  • Prior experience as a support worker
  • Evidence of ability to work as a member of a team
  • Good time management skills and prioritising work
  • Understands and committed to a caring approach to patients & relatives

Desirable

  • Experience within acute hospital clinical setting

Skills and Abilities

Essential

  • Effective and appropriate communication skills both written and verbal
  • IT skills, basic word, Email, keyboard skills
  • Able to complete appropriate documentation accurately
  • Demonstrate an awareness of healthcare work and policies and procedures
  • Ability to work with minimum supervision to a high standard
Person Specification

Education/Training/Qualifications

Essential

  • One of the following: o Level 3 RQF, SCQF o City and Guilds 3 o NVQ 3 o BTEC National Diploma o Equivalent experience (minimum of 12 months)
  • GCSE grade A- C (grade 4 and above) or equivalent in English
  • GCSE grade A- C (grade 4 and above) or equivalent in Maths
  • oCompletion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) oEquivalent experience

Desirable

  • Completion of relevant Band 3 clinical skills training ie. venepuncture and physiological measurements

Knowledge and Experience

Essential

  • At least 12 months experience of working in a health or social care setting
  • Prior experience as a support worker
  • Evidence of ability to work as a member of a team
  • Good time management skills and prioritising work
  • Understands and committed to a caring approach to patients & relatives

Desirable

  • Experience within acute hospital clinical setting

Skills and Abilities

Essential

  • Effective and appropriate communication skills both written and verbal
  • IT skills, basic word, Email, keyboard skills
  • Able to complete appropriate documentation accurately
  • Demonstrate an awareness of healthcare work and policies and procedures
  • Ability to work with minimum supervision to a high standard

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Sister

Johanna Thomas

Johanna.Thomas@nbt.nhs.uk

01174144362

Details

Date posted

23 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

339-TA-SHCSW-33A0525

Job locations

Southmead Hospital

Bristol

BS10 5NB


Supporting documents

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