Job summary
An exciting opportunity has arisen within the Respiratory Team at Southmead Hospital for a Typist/Administrator, 37.5 hours per week.
The successful candidate will support with producing and distributing clinical letters as well as document management. They will deploy a sound knowledge of IT packages in MS Office & Windows. The role requires someone who has a great attention to detail and great organizational skills as well as passion for improvement and team work.
Main duties of the job
The post holder will be required to undertake audio typing, which will include consultant clinics, discharge summaries and patient letters. They will also be required to facilitate physical document scanning and orgniainsg, assisting the senior administrators where possible to improve data quality and effective waiting list solutions across the service The role may also include answering the telephone and dealing with queries from patients, relatives & clinical staff as well as supporting the medical secretary with all other admin duties. Appropriate applicants will have a curious mindset and seek to learn and develop within the role, recognizing the value they add from their position and contributing to overall efforts of improvement across the service.
"PREVIOUS APPLICANTS NEED NOT APPLY"
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
-Supporting Medical Secretaries with typing of clinics/ward round
- To assist with the dissemination of post to individuals within the department on a day to day basis- Photocopying/faxing- Assisting with department filing as and when required.-Answering of department telephones and using judgement in responding to queries or taking messages. Ensure that all enquires are dealt with politely, courteously, promptly and professionally.-Access voicemail and pass on accurate messages.-To attend mandatory courses and participate in training programmes relating to areas of work. Ensure that skills and knowledge are up to date and develop when necessary.- To use Careflow (patient record system) to look up patient appointments,addresses and tracking of notes
Other duties may include
- maintaining data quality
- Ordering and monitoring of stationary for the department.
- Answering of department telephones and using judgement in responding to queries or taking messages. Ensure that all enquires are dealt with politely, courteously, promptly and professionally.
- Supporting data audit work via data entry and validation
Job description
Job responsibilities
-Supporting Medical Secretaries with typing of clinics/ward round
- To assist with the dissemination of post to individuals within the department on a day to day basis- Photocopying/faxing- Assisting with department filing as and when required.-Answering of department telephones and using judgement in responding to queries or taking messages. Ensure that all enquires are dealt with politely, courteously, promptly and professionally.-Access voicemail and pass on accurate messages.-To attend mandatory courses and participate in training programmes relating to areas of work. Ensure that skills and knowledge are up to date and develop when necessary.- To use Careflow (patient record system) to look up patient appointments,addresses and tracking of notes
Other duties may include
- maintaining data quality
- Ordering and monitoring of stationary for the department.
- Answering of department telephones and using judgement in responding to queries or taking messages. Ensure that all enquires are dealt with politely, courteously, promptly and professionally.
- Supporting data audit work via data entry and validation
Person Specification
Skills
Essential
- Good educational standard of at least GCSE in English or maths or equivalent
- Strong computer literacy
- Good interpersonal skills including professional telephone manner
- Administration skills
- A passion for helping others
- A desire to contribute to improvement and change
Experience
Essential
- Demonstrable customer service experience
Desirable
Person Specification
Skills
Essential
- Good educational standard of at least GCSE in English or maths or equivalent
- Strong computer literacy
- Good interpersonal skills including professional telephone manner
- Administration skills
- A passion for helping others
- A desire to contribute to improvement and change
Experience
Essential
- Demonstrable customer service experience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
