Job summary
Research Administrator - Band 3
Are you an enthusiastic, organised administrator with a desire to contribute to improving patient care?
We are seeking an experienced administrator with excellent organisational skills and attention to detail to work within our orthopaedic research team. This is an opportunity to work as part of a well established team which offers a friendly and supportive work environment. We are a growing and dynamic multidisciplinary team conducting studies across both trauma and elective orthopaedics.
As part of this friendly team you will help us to deliver our portfolio of research studies and contribute to improving the care for this group of patients.
The post is offered in the first instance at 15 hours a week on a 1-year fixed term basis.
If you would like to learn more about the role please do get in touch, we welcome informal visits.
Main duties of the job
The post holder will provide administrative support for the research team. The role will include:
- Organisation of study documents and files
- Entering data onto a range of study databases
- Booking and managing patient appointments
- Communication with staff and patients
- Organisation and recording of meetings
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
North Bristol NHS Trust, Research and Development department employs over 140 staff. The department offers a supportive training and development environment and currently hold an Investors in People Silver award.
Job description
Job responsibilities
The post holder will have;
- A good working knowledge of the full range of Microsoft Office applications
- Previous administrative experience including dealing members of the public, prioritising and organising work, including filing
They must be able to communicate effectively with all groups of staff and patients via telephone, email and face-to-face.
The main duties of the post will involve:
- Providing administrative support to the research teams as appropriate:
- Arranging meetings & appointments
- Recording, typing and circulation of minutes
- Support in preparation/printing of agendas/papers
- Responding to enquiries from external research staff and Principal Investigators
- Recording, reporting and monitoring of research issues
- Administration of research study documentation.
- Maintaining accurate study records on individual study databases and the Trust R&D database.
- Providing support to the research team by:
- Typing and amending documents
- Photocopying, printing, sending emails as and when required
- Sort, distribute and prioritise incoming queries, using judgement and experience to decide which documents are to be passed to the infrastructure team and which may be dealt with directly,
- Using initiative to manage own workload independently, referring to Line Manager when difficulties are encountered
- Promoting systems and excellent communication between research infrastructure team and external parties and ensure this is maintained by:
- Attending team meetings to provide/receive feedback
- Ensuring there is an effective system in place for passing on messages
- Maintaining a safe and secure working environment for self, internal and external visitors
Handling personal, sensitive (commercially and otherwise), confidential information.
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Job description
Job responsibilities
The post holder will have;
- A good working knowledge of the full range of Microsoft Office applications
- Previous administrative experience including dealing members of the public, prioritising and organising work, including filing
They must be able to communicate effectively with all groups of staff and patients via telephone, email and face-to-face.
The main duties of the post will involve:
- Providing administrative support to the research teams as appropriate:
- Arranging meetings & appointments
- Recording, typing and circulation of minutes
- Support in preparation/printing of agendas/papers
- Responding to enquiries from external research staff and Principal Investigators
- Recording, reporting and monitoring of research issues
- Administration of research study documentation.
- Maintaining accurate study records on individual study databases and the Trust R&D database.
- Providing support to the research team by:
- Typing and amending documents
- Photocopying, printing, sending emails as and when required
- Sort, distribute and prioritise incoming queries, using judgement and experience to decide which documents are to be passed to the infrastructure team and which may be dealt with directly,
- Using initiative to manage own workload independently, referring to Line Manager when difficulties are encountered
- Promoting systems and excellent communication between research infrastructure team and external parties and ensure this is maintained by:
- Attending team meetings to provide/receive feedback
- Ensuring there is an effective system in place for passing on messages
- Maintaining a safe and secure working environment for self, internal and external visitors
Handling personal, sensitive (commercially and otherwise), confidential information.
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person Specification
Education/Training/Qualifications
Essential
- ECDL or equivalent qualification or experience
Desirable
- NVQ Business Administration level 3 or equivalent experience
Work Experience
Essential
- Previous administrative experience requiring adherence to protocols and following SOP's
Desirable
- Experience of working in the NHS
- Experience of working in Clinical Research
Knowledge/Skills/Abilities
Essential
- A good working knowledge of the full range of Microsoft Office applications (Word, PowerPoint, Access, Excel, Teams etc.)
- Knowledge of a range of administrative procedures (minute taking, diary management, arrangement of meetings etc)
- Excellent organisation skills
- Excellent communication skills, both written and verbal
Desirable
- Experience of working with databases
- Awareness of NHS research issues
Persoanl Qualities
Essential
- Ability to work with a diverse range of people across organisation boundaries
- Team player with experience of working effectively as part of a team
- Flexible to work across the department with a variety of different teams
Desirable
- Evidence of personal growth and development
Person Specification
Education/Training/Qualifications
Essential
- ECDL or equivalent qualification or experience
Desirable
- NVQ Business Administration level 3 or equivalent experience
Work Experience
Essential
- Previous administrative experience requiring adherence to protocols and following SOP's
Desirable
- Experience of working in the NHS
- Experience of working in Clinical Research
Knowledge/Skills/Abilities
Essential
- A good working knowledge of the full range of Microsoft Office applications (Word, PowerPoint, Access, Excel, Teams etc.)
- Knowledge of a range of administrative procedures (minute taking, diary management, arrangement of meetings etc)
- Excellent organisation skills
- Excellent communication skills, both written and verbal
Desirable
- Experience of working with databases
- Awareness of NHS research issues
Persoanl Qualities
Essential
- Ability to work with a diverse range of people across organisation boundaries
- Team player with experience of working effectively as part of a team
- Flexible to work across the department with a variety of different teams
Desirable
- Evidence of personal growth and development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
