Job summary
An exciting opportunity has arisen for an Assistant People Advisor to join the People Team at North Bristol Trust. The People Team strives to make NBT the very best place to work. We provide advice, guidance and HR operational support to 12,000+ colleagues and develop the most innovative people practices to enable our people to thrive.
This role is predominately based in the People Hub in Southmead Hospital with the option for some hybrid working and is responsible for supporting staff and managers at all points in the employee journey, from the start to the end of their employment at NBT. It is mainly operational and advisory, with opportunity for supporting project work.
We welcome applications from candidates interested in an apprenticeship in this role. The options are Level 3 HR Support or Level 5 People Professional:
- The successful candidate will need to be able to balance working in a busy and dynamic environment alongside their studies. This will likely require undertaking personal development and study activities in their own time as well as that which is mandated by the apprenticeship program.
- Levels 3 and 5 will take a minimum of 18 and 22 months respectively.
- Maths and English will be required at level 2/D for the level 3 apprenticeship and level 4/C for the level 5 apprenticeship.
- Delivery of the apprenticeship will be online, with an allocated tutor for support throughout, as well as time in working week to complete apprenticeship learning.
Main duties of the job
What you will be working on:
Delivering fast, accurate and innovative support on all HR related matters to our colleagues.
A day in the life:o Act as the first point of call for queries providing advice and guidance to managers and employees on all our people policieso Triage enquiries connecting people to the right resourceso Creating and updating manager toolkits and people policieso Designing and updating intranet pageso Conducting research for HR projectso Setting up and taking part in People Team meetings and events as well as supporting the Trust with the HR case management system CaseworkER
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
The main duties of the Assistant People Advisor include:
- Providing advice and support to managers and staff on Trust people policies, procedures and terms and conditions.
- Explaining complex processes, procedures and potential outcomes
- Keeping resources up to date including manager toolkits, template letters, forms, etc in a knowledgeable and helpful manner.
- Following set procedures for identifying when queries require people intervention
- Contributing to the achievement of Key Performance Indicators and Service Level Agreements, including turnaround times, advice and guidance and service standards.
- Working with other departments within the Trust to resolve any issues and advance any improvement initiatives.
- Compiling ad hoc reports as required, eg FOI requests.
- Signposting and transfer managers and staff to other departments where appropriate.
- Analysing queries and trends to identify opportunities for improvements to people services, policies and working practices.
- Training managers on using the Assure ER case system to manage their employee relations cases
- Analysing, interpret and present workforce and other data
- Cross cover for arranging Trust Board Appeals
Job description
Job responsibilities
The main duties of the Assistant People Advisor include:
- Providing advice and support to managers and staff on Trust people policies, procedures and terms and conditions.
- Explaining complex processes, procedures and potential outcomes
- Keeping resources up to date including manager toolkits, template letters, forms, etc in a knowledgeable and helpful manner.
- Following set procedures for identifying when queries require people intervention
- Contributing to the achievement of Key Performance Indicators and Service Level Agreements, including turnaround times, advice and guidance and service standards.
- Working with other departments within the Trust to resolve any issues and advance any improvement initiatives.
- Compiling ad hoc reports as required, eg FOI requests.
- Signposting and transfer managers and staff to other departments where appropriate.
- Analysing queries and trends to identify opportunities for improvements to people services, policies and working practices.
- Training managers on using the Assure ER case system to manage their employee relations cases
- Analysing, interpret and present workforce and other data
- Cross cover for arranging Trust Board Appeals
Person Specification
Generalist HR knowledge
Essential
- Generalist HR knowledge
- Able to interpret and apply people policies
- Able to communicate effectively with managers and staff at every level of the organisation
- Able to coach managers
- Ability to analyse, interpret and present workforce and other data to inform team priorities and to support project work
- Excellent customer service skills
Desirable
- Experience of working in an HR related role
- English and Maths GCSE grade C/4 or above
Person Specification
Generalist HR knowledge
Essential
- Generalist HR knowledge
- Able to interpret and apply people policies
- Able to communicate effectively with managers and staff at every level of the organisation
- Able to coach managers
- Ability to analyse, interpret and present workforce and other data to inform team priorities and to support project work
- Excellent customer service skills
Desirable
- Experience of working in an HR related role
- English and Maths GCSE grade C/4 or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
