Job summary
The purpose of the post is to provide a reception and help desk service to assist the technical staff of Clinical Equipment Services in the provision of a medical equipment repair, testing and routine maintenance service for North Bristol Trust.
To process orders and maintain stock levels at the request of technical staff.
Acting both independently and as a member of the team, the post holder will prioritise tasks and provide a professional, efficient, courteous and timely service
Main duties of the job
To provide support services to the technical staff in Clinical Equipment Services.
To provide a reception service for equipment being brought to Clinical Equipment Services for repair by staff, patients or carers.
To provide a reception service for goods and new equipment purchases being delivered to Clinical Equipment Services. Responsibility for organising and running the telephone help desk facility for equipment users reporting faulty equipment.
Order replacement consumables and spare parts as required and maintain stock levels of spare parts held in Clinical Equipment Services.
Administration support to the community manager, training co-ordinator and other service heads in the department when required.
PA support to the head of department.
Maintain accurate records of work carried out on the Medical Equipment Database in line with the requirements of the department's Quality Management System.
Use of both standard and specialised software systems to extract data and generate reports as necessary.
Carry out all work in accordance with Quality Management System procedures in operation in the department, alerting the departmental quality manager to quality issues or persistent quality problems.
To perform any other duties as may reasonably be assigned.
About us
Clinical Equipment Services sits within the Core Clinical Services Division and provide a variety of services to North Bristol NHS Trust which include a comprehensive Medical Equipment Technical Support Service, a Medical Equipment Library and the Bed and Mattress Service.
There are five main services; Anesthetic and Medical Gases, Electronics, Mechanical, Beds and Mattresses and CES Support.
Job description
Job responsibilities
To provide support services to the technical staff in Clinical Equipment Services.
To provide a reception service for equipment being brought to Clinical Equipment Services for repair by staff, patients or carers.
To provide a reception service for goods and new equipment purchases being delivered to Clinical Equipment Services. Responsibility for organising and running the telephone help desk facility for equipment users reporting faulty equipment.
Order replacement consumables and spare parts as required and maintain stock levels of spare parts held in Clinical Equipment Services.
Administration support to the community manager, training co-ordinator and other service heads in the department when required.
PA support to the head of department.
Maintain accurate records of work carried out on the Medical Equipment Database in line with the requirements of the departments Quality Management System.
Use of both standard and specialised software systems to extract data and generate reports as necessary.
Carry out all work in accordance with Quality Management System procedures in operation in the department, alerting the departmental quality manager to quality issues or persistent quality problems.
To perform any other duties as may reasonably be assigned.
Job description
Job responsibilities
To provide support services to the technical staff in Clinical Equipment Services.
To provide a reception service for equipment being brought to Clinical Equipment Services for repair by staff, patients or carers.
To provide a reception service for goods and new equipment purchases being delivered to Clinical Equipment Services. Responsibility for organising and running the telephone help desk facility for equipment users reporting faulty equipment.
Order replacement consumables and spare parts as required and maintain stock levels of spare parts held in Clinical Equipment Services.
Administration support to the community manager, training co-ordinator and other service heads in the department when required.
PA support to the head of department.
Maintain accurate records of work carried out on the Medical Equipment Database in line with the requirements of the departments Quality Management System.
Use of both standard and specialised software systems to extract data and generate reports as necessary.
Carry out all work in accordance with Quality Management System procedures in operation in the department, alerting the departmental quality manager to quality issues or persistent quality problems.
To perform any other duties as may reasonably be assigned.
Person Specification
Skills and Work Experience
Essential
- NVQ Level 3
- IT literate/Competent with MS Office
- Customer Facing Work Experience
Desirable
- Use of bespoke IT database
- Previous NHS Experience
Person Specification
Skills and Work Experience
Essential
- NVQ Level 3
- IT literate/Competent with MS Office
- Customer Facing Work Experience
Desirable
- Use of bespoke IT database
- Previous NHS Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
