Catering Assistant

Job description

Job responsibilities

• Ability to work as a member of a team or alone
• Ability to organise day to day work tasks of self
• Ability to carry out basic teaching skills in assisting and demonstrating duties to new members of staff.
• Basic literacy and numeracy skills.
• Flexibility able to handle several tasks at once, e.g. reading patients menus whilst plating up the food item ordered, interacting with staff whilst serving food.
• Written and verbal communication skills.
• Ability to interact verbally with patients, other staff, customers and visitors both in person and over the telephone
• Ability to communicate with other catering staff regarding work issues and instructions.
• Ability to read instructions relating to work processes.
• Ability to use initiative and take prompt follow up action as required by the situation, e.g. replacing a patients meal.
• Knowledge of the food menu and special diets, dietary requirements and Allergens
• Ability to present and garnish meals to expected high standard of the Catering Department.
• Dealing with customers complaints.
• Training will be given for the above.
• Preparing salads, sandwiches, some cold sweets, cheese and biscuits etc prior to food service, plate and garnish.
• Preparing of work stations for the service of meals
• Prepare patient meal trays prior to food service.
• Serving/dispatching of meals for patients and dealing with any issues that arise eg menu mix ups, last minute dietary requests.
• Serving of meals to other staff members and special function guests interacting and communicating as appropriate at all times.
• Receipt of food, recording of temperatures and regen of food.
• Assisting Chefs as and when required with food preparation in readiness for cooking.

Person Specification

Education/Training/Qualifications

Desirable

• Mandatory and Statutory Training, plus on the job training that will last a number of weeks
• Up to date awareness of Catering Procedures

Work Experience

Essential

• To hold or obtain within 3 months of commencement of employment with NBT, a level Foundation certification in Food Hygiene or its equivalent

Desirable

• Recent relevant catering experience is desirable

Knowledge/Skills/Abilities

Essential

• Ability to organise day to day work tasks of self
• Ability to communicate with other catering staff regarding work issues and instructions

Personal Qualities/Special Circumstances

Essential

• Able to work as part of a team
• Ability to use initiative, prioritise and take prompt follow up action as required by the situation, e.g. quality control/replacing a customer's meal

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB

Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)