Job summary
We are seeking a highly motivated enthusiastic and proactive individual to join the PACS team at North Bristol NHS Trust. This post is based in the Brunel Building at Southmead.
As a PACS administrator you will be working within a small team accessing and supporting exceptionally high-quality systems, administration and data management. You must have the ability to work as part of a multi-disciplinary team, have excellent organisational and communication skills.
You must be IT literate and knowledge of the hospital systems would be advantageous but full training will be given.
You must have a flexible approach to work and be able to prioritise your workload to meet tight deadlines.
We are recruiting a part time member of staff to work 15hrs per week working
Monday, Tuesday and Thursday 9.00am - 2.00pm (may be open to discussion at interview)
For informal discussions please contact
Sue Miller 01174143506 or email susan.miller@nbt.nhs.uk
Main duties of the job
- Day to day PACS system support and upkeep of highly complex information.
- Provide image transfer and copying service.
- Assist patients, staff and other external companies, e.g. solicitors and other hospital trusts with queries.
About us
Patients are the most important people in the health service and are at the centre of what we do. Patients and carers are the 'experts' in how they feel and what it is like to live with or care for someone with a particular illness or condition. The patients' experience of our services should guide the way we deliver services and influence how we engage with patients every day in our work.
All staff should communicate effectively in their day to day practice with patients and should support and enable patients/carers to make choices, changes and influence the way their treatment or care is provided. All staff, managers and Board members should work to promote effective patient, carer and public involvement in all elements of their work
We have a duty to involve, engage and consult with patients, carers and families about plans for health facilities and the provision of our services. North Bristol NHS Trust wholeheartedly embraces the principles of patient partnership and has made clear its commitment to involve patients in key aspects of its work, which will be further strengthened through becoming a Foundation Trust.
Job description
Job responsibilities
- Day to day PACS system upkeep of highly complex information.
- Updating RIS tables to reflect new information.
- Ensure that all requests for image data received, by telephone call, email request or fax are handled promptly and effectively.
- Provide general and first line solutions to service user queries.
- For all requests that cannot be directly resolved provide an effective interface and ensure that escalation to the appropriate party is applied.
- To assist with day to day housekeeping of CRIS/PACS
- To train/pass on knowledge to colleagues/external users of both imaging systems.
Image Transfer and Copying
- Transfer/copy images quickly and efficiently on a daily basis.
- Provide non-clinical advice and information directly to patients, staff and other external companies e.g. solicitors or hospital trusts regarding imaging data.
- Have a full working knowledge of all of the image transfer systems available.
- Provide a comprehensive image date copying service to include scanning in old x-ray film images, burning CDs from existing PACS image and importing images from CDs from other hospital sites/trusts.
- Enforce Data Protection and Information Security Policies are adhered to and any advice given as required.
- To maintain appropriate documentation and logs.
- Ensure the relevant encryption practice is adhered to when required.
- Follow and help develop changes to the PACS office SOPS.
Other Duties
- Solve any problems/queries from patients, members of staff, etc. either in person or on the phone or seek advice from line manager.
- Form and maintain good working relationships with all linked professionals and colleagues both at NBT and other Trusts/private health sites.
- Adhere to the Trust and Departmental policies, procedures and guidelines.
- Participate in Annual Appraisal process.
- Report all incidents of injury to themselves, colleagues or patients to a line manager and complete appropriate incident form.
- Communicate with and act upon telephone calls and emails from Consultants, other hospitals, internal staff at all levels in a prompt, helpful and professional manner.
- Contribute as team members to the efficient running of the office including cover for others during annual leave and sickness absence.
- Participate in Staff Training
- Attend and actively participate in departmental meetings.
- Ensure the proper use of equipment and supplies to minimise waste.
- Co-operate in the introduction of new technology and of new methods of working.
- Participate in annual updates in Manual Handling, Resuscitation, Infection Control etc.
- Follow safe system of work and keep updated with changes.
Job description
Job responsibilities
- Day to day PACS system upkeep of highly complex information.
- Updating RIS tables to reflect new information.
- Ensure that all requests for image data received, by telephone call, email request or fax are handled promptly and effectively.
- Provide general and first line solutions to service user queries.
- For all requests that cannot be directly resolved provide an effective interface and ensure that escalation to the appropriate party is applied.
- To assist with day to day housekeeping of CRIS/PACS
- To train/pass on knowledge to colleagues/external users of both imaging systems.
Image Transfer and Copying
- Transfer/copy images quickly and efficiently on a daily basis.
- Provide non-clinical advice and information directly to patients, staff and other external companies e.g. solicitors or hospital trusts regarding imaging data.
- Have a full working knowledge of all of the image transfer systems available.
- Provide a comprehensive image date copying service to include scanning in old x-ray film images, burning CDs from existing PACS image and importing images from CDs from other hospital sites/trusts.
- Enforce Data Protection and Information Security Policies are adhered to and any advice given as required.
- To maintain appropriate documentation and logs.
- Ensure the relevant encryption practice is adhered to when required.
- Follow and help develop changes to the PACS office SOPS.
Other Duties
- Solve any problems/queries from patients, members of staff, etc. either in person or on the phone or seek advice from line manager.
- Form and maintain good working relationships with all linked professionals and colleagues both at NBT and other Trusts/private health sites.
- Adhere to the Trust and Departmental policies, procedures and guidelines.
- Participate in Annual Appraisal process.
- Report all incidents of injury to themselves, colleagues or patients to a line manager and complete appropriate incident form.
- Communicate with and act upon telephone calls and emails from Consultants, other hospitals, internal staff at all levels in a prompt, helpful and professional manner.
- Contribute as team members to the efficient running of the office including cover for others during annual leave and sickness absence.
- Participate in Staff Training
- Attend and actively participate in departmental meetings.
- Ensure the proper use of equipment and supplies to minimise waste.
- Co-operate in the introduction of new technology and of new methods of working.
- Participate in annual updates in Manual Handling, Resuscitation, Infection Control etc.
- Follow safe system of work and keep updated with changes.
Person Specification
Education
Essential
- GCSE grade C English & Maths or equivalent NVQ or experience
Work Experience
Essential
- confident in communicating with a broad range of individuals
- Previous NHS Experience
- excellent computer skills
Knowledge & Skills
Essential
- ability to work under pressure
- ability to follow procedures
- excellent organisation skills
Desirable
- promote a professional manner
Personal Qualities
Essential
- Ability to work as part of a team
- Willing to be flexible to ensure tasks are completed
Person Specification
Education
Essential
- GCSE grade C English & Maths or equivalent NVQ or experience
Work Experience
Essential
- confident in communicating with a broad range of individuals
- Previous NHS Experience
- excellent computer skills
Knowledge & Skills
Essential
- ability to work under pressure
- ability to follow procedures
- excellent organisation skills
Desirable
- promote a professional manner
Personal Qualities
Essential
- Ability to work as part of a team
- Willing to be flexible to ensure tasks are completed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
