Job summary
Looking for a new challenge? Considering a role in Healthcare?
If you are inspired at the thought of delivering integral support within a team passionate about providing the best care for patients and their families, this may be the role for you!
North Bristol NHS Trust are looking for an enthusiastic individual to join #OneNBT as Housekeeper, playing a key role within our clinical team. We have an opportunity in the Neurosciences and MusculoSkeletaldivision (NMSK).
34A & 34B is a very busy Hyper Acute Stroke Unit with a high turnover of patients.
Working within our Trust, you will receive excellent benefits, including access to:
- Competitive NHS Pension Scheme
- Local/UK NHS Discount schemes
- Training and development opportunities through annual appraisal-reviews
- Comprehensive Health and Wellbeing support from our award-winning team
Our service runs Monday to Sunday, including bank holidays. We have opportunity available for a full time post.
Main duties of the job
At North Bristol NHS Trust, we are committed to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
Our Housekeepers are key members of our ward team. Working under the direction of the Senior Nurse or Ward Manager, you will work closely with domestic services, catering and linen services staff as well as nursing staff and clinical support staff.
In this vital role,you will lead ward services such as catering, cleaning, equipment and supplies. The work can include:
- Talking to and reassuring patients
- Ordering non-clinical supplies
- Keeping the ward clean and tidy
- Serving and clearing away meals
- Preparing snacks and drinks
- Reporting faults
- Clerical and admin tasks
- Receiving visitors
- Stocking up supplies
To be successful in this role, you must be able to work independently as well as part of a team ensuring a clean, safe environment is maintained for patient safety. You will also have:
- Excellent communication and interpersonal skills
- Numeracy and literacy level 2 or equivalent
- IT skills, including Basic Word, E-mail and keyboard skills
- Caring and compassionate attributes
- An ability to prioritize work and effective time management skills
- A desire to undertake any additional training as required for the post
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organization and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
Cleaning
- To assist the Senior Sister in maintaining cleaning standards on the ward.
- To carry out spot cleaning and ensure spillages are dealt with swiftly and efficiently.
- To carry out cleaning of general and specialist equipment, e.g. dialysis machines, chairs and drip stands.
- To assist in keeping the ward safe and tidy at all times, e.g. remove clutter, room cleans.
- To maintain upkeep of patients bed areas.
- To assist in specialist cleaning of surfaces and furnishings.
- To carry out cleaning in isolation nursing areas.
- To assist in maintaining a log of medical equipment and cleaning monitors.
Catering
- To prepare and serve hot/cold snacks (e.g. breakfast) as requested.
- To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
- To provide eating and drinking assistance.
- To prepare hot/cold beverages including appropriate trolley/equipment regularly at scheduled times.
- To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
- To wash all equipment/utensils used in preparation, serving and consuming food and beverages at breakfast and on beverage rounds.
- To check that the ward kitchen is clean and tidy at all times, e.g. discarding out-of-date food and stock rotation beyond the daily clean by the patient support team (PST).
- To ensure refrigerated food is labelled and stored correctly in accordance with Trust operational policy.
Maintaining the Environment
- To assist in the monitoring and audit of service delivery, especially related to cleaning, food, linen and the environment, at the agreed frequency, and to inform the ward sister of the outcomes.
- To assist in completing the wards defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
- To assist in co-ordinating other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
- To assist the Senior Sister in carrying out regular equipment monitoring as necessary in accordance with procedures.
- To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. taking waste to the ward disposal area in conjunction with the PST.
- To clean and prepare beds and handle linen.
- To participate with ward staff in monitoring the access and security and use of premises and facilities.
- To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
- To assist patients in maintaining the safety of their own property and belongings.
- To liaise with the Senior Sister concerns relating to the potential for adverse behaviour and security breaches.
- To use communication skills to help manage and prevent any aggressive and abusive behaviour, and escalate this to a senior member of staff as necessary.
- To ensure the safe storage of equipment.
- To ensure equipment is in good working order. Ensure equipment repairs are carried out in line with trust policy.
General
- To receive, welcome and guide visitors on arrival to the ward, liaising with other staff as appropriate.
- To receive deliveries at scheduled times from automated guided vehicles (AGVs).
- To transport or collect equipment, consumables and written information as required.
- To assist in maintaining and updating paper-based records and information as required.
- To respond to requests for general information.
- To receive and pass on information to others, maintaining confidentiality.
- To understand the Trusts Complaints Procedure and act in accordance with this procedure.
- To assist with training of staff involved with ward housekeeping services explaining the required standards.
- To be aware of any new food hygiene standards, changes to waste categorization, etc.
This advert may close early, if we have received a sufficient amount of applications. Therefore you are highly advised to apply as soon as possible if you are interested in this position.
Job description
Job responsibilities
Cleaning
- To assist the Senior Sister in maintaining cleaning standards on the ward.
- To carry out spot cleaning and ensure spillages are dealt with swiftly and efficiently.
- To carry out cleaning of general and specialist equipment, e.g. dialysis machines, chairs and drip stands.
- To assist in keeping the ward safe and tidy at all times, e.g. remove clutter, room cleans.
- To maintain upkeep of patients bed areas.
- To assist in specialist cleaning of surfaces and furnishings.
- To carry out cleaning in isolation nursing areas.
- To assist in maintaining a log of medical equipment and cleaning monitors.
Catering
- To prepare and serve hot/cold snacks (e.g. breakfast) as requested.
- To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
- To provide eating and drinking assistance.
- To prepare hot/cold beverages including appropriate trolley/equipment regularly at scheduled times.
- To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
- To wash all equipment/utensils used in preparation, serving and consuming food and beverages at breakfast and on beverage rounds.
- To check that the ward kitchen is clean and tidy at all times, e.g. discarding out-of-date food and stock rotation beyond the daily clean by the patient support team (PST).
- To ensure refrigerated food is labelled and stored correctly in accordance with Trust operational policy.
Maintaining the Environment
- To assist in the monitoring and audit of service delivery, especially related to cleaning, food, linen and the environment, at the agreed frequency, and to inform the ward sister of the outcomes.
- To assist in completing the wards defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
- To assist in co-ordinating other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
- To assist the Senior Sister in carrying out regular equipment monitoring as necessary in accordance with procedures.
- To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. taking waste to the ward disposal area in conjunction with the PST.
- To clean and prepare beds and handle linen.
- To participate with ward staff in monitoring the access and security and use of premises and facilities.
- To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
- To assist patients in maintaining the safety of their own property and belongings.
- To liaise with the Senior Sister concerns relating to the potential for adverse behaviour and security breaches.
- To use communication skills to help manage and prevent any aggressive and abusive behaviour, and escalate this to a senior member of staff as necessary.
- To ensure the safe storage of equipment.
- To ensure equipment is in good working order. Ensure equipment repairs are carried out in line with trust policy.
General
- To receive, welcome and guide visitors on arrival to the ward, liaising with other staff as appropriate.
- To receive deliveries at scheduled times from automated guided vehicles (AGVs).
- To transport or collect equipment, consumables and written information as required.
- To assist in maintaining and updating paper-based records and information as required.
- To respond to requests for general information.
- To receive and pass on information to others, maintaining confidentiality.
- To understand the Trusts Complaints Procedure and act in accordance with this procedure.
- To assist with training of staff involved with ward housekeeping services explaining the required standards.
- To be aware of any new food hygiene standards, changes to waste categorization, etc.
This advert may close early, if we have received a sufficient amount of applications. Therefore you are highly advised to apply as soon as possible if you are interested in this position.
Person Specification
Education/Training/Qualifications
Essential
- Numeracy and Literacy Level 1 or equivalent
- IT skills, basic Word and Excel, Email, keyboard skills, data collection
Work Experience
Desirable
- Experience of working in a health or social care setting
Knowledge/Skills/Abilities
Essential
- Good communication skills.
Person Specification
Education/Training/Qualifications
Essential
- Numeracy and Literacy Level 1 or equivalent
- IT skills, basic Word and Excel, Email, keyboard skills, data collection
Work Experience
Desirable
- Experience of working in a health or social care setting
Knowledge/Skills/Abilities
Essential
- Good communication skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
