Quality Assurance Officer - Band 4

Job description

Job responsibilities

To act as a key support resource to the Quality Assurance and Audit Team (QA&AT) in supporting Clinical Divisions in their key governance and assurance work and the QQ&AT leads in fulfilling their roles and responsibilities

Coordinate meetings, including creating agendas, taking minutes, and maintaining action plans.

Provide high quality administrative support to the Quality Assurance and Audit Team and the overall office management function.

Assist in the delivery of high quality quantitative and qualitative documentation in the agreed timescale including:

• Collecting and inputting data and producing reports
• Typing and formatting documents
• Producing templates
• Updating spreadsheets

Maintain the Quality Assurance and Audit Team webpages and support its regular updating. You will have responsibility for elements of their content and maintenance.

Support day-to-day management of the IT systems that support our process (e.g. Radar)

Act as systems administrator for the IT systems ensuring that access levels are granted to staff in accordance with agreed parameters and that queries are resolved in a structured, timely and effective way.

Manage and prioritise allocated workload to meet strict deadlines in a continually changing work environment, including the ability to incorporate urgent projects at short notice.

Assist Quality Assurance and Audit Team colleagues with priority work and other project work as required.

In liaison with the wider quality governance teams, assist staff in reflecting and improving on service delivery and practice.

Comply with all legal, regulatory and Trust requirements

Undertake any other duties that may be required, and which are applicable to the grade of the post.

Ensure personal continuous professional development by maintaining an awareness of relevant NHS initiatives.

Person Specification

Education/Training/Qualification

Essential

• Educated to A level or equivalent experience
• Experience and knowledge in the use of Microsoft Office suite

Work Experience

Essential

• Experience of working on own and as part of a team

Desirable

• Previous NHS experience
• Experience of working within a governance team or department in the NHS

Knowledge/Skills/Abilities

Essential

• Ability to organise workload and prioritise tasks
• Good attention to detail and proof-reading skills
• Ability to receive complex information and reproduce it in a way that is easy to understand
• Willing to learn and to take responsibility for their own development
• Excellent oral, written and presentational communication skills
• Ability to adapt and willingness to get involved in a variety of activities
• Excellent interpersonal skills in group and one-to-one situations
• Flexible with a can-do attitude to work
• Enthusiastic and self-motivated with the ability to work to deadlines
• A helpful and friendly approach
• Ability to adhere to Trust policy and procedures

Desirable

• Knowledge and experience of providing and administering committee meetings
• Experience of working successfully on multiple projects or pieces of work at the same time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB

Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)