Job summary
An exciting opportunity has arisen to join the Operations Matron Team at North Bristol NHS Trust.
You will work with the Operations team and the trust to ensure patients have the right care, in the right place, at the right time, all of the time.
You will provide clinical, professional and nursing managerial leadership to an established but developing clinical site and discharge lounge team.
There will be plenty of opportunity to develop, manage, implement and evaluate change whilst working on local, trust and system projects and developing the existing team.
You will have the opportunity to work within the Urgent and Emergency Care and Planned Care work streams.
This job requires networking within the trust, the system and external providers.
Main duties of the job
- Provide clinical leadership, direction and supportas a highly knowledgeable and skilled nursing and operational resource to others in the clinical teams and wider Trust
- Positively promote change, providing guidance, support and coaching to the team to promote an environment conducive to change.
- Lead the clinical nursing team in working collaboratively with other professions, organisations and networks
- Responsible for recruitment, retention, absence monitoring, performance monitoring and the appraisal process within the team
- Ensure effective roster management and budget management at all times.
- To problem solve and and support conflict management and resolution
- Support decision making with "on call" managers/executive staff out of hours and the COO or Deputy in hours
- To regularly review, update and standardise protocols/guidelines used promoting their use in cross-site working.
- Work with internal/external teams to support flow from admission to discharge
- Develop and implement induction, educational and personal development plans for all staff.
- Ensure provision of clinical supervision and wellbeing support for staff.
- Participate in and initiate research and/or audit projects as opportunities arise
- Undertake and support other managers in the investigation and reporting of complaints and untoward incidents/ accidents, and ensure learning shared
- Monitor and report identified clinical risks and the plans to reduce or manage it
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Bristol is consistently voted the best place to live in the UK, with vibrant local music, arts and gastronomic scenes, a wide range of modern and state of the art shopping, recreation and leisure facilities, a wealth of great local family days out, fantastic transport links for local, national and internal holidays, and it has a rich history. If you prefer country, village or smaller town living, our Trust is also easily commutable from a range of attractive locations in North Somerset, South Gloucestershire and South Wales (such as Portishead or Chepstow).
Job description
Job responsibilities
To provide clinical, professional and nursing managerial leadership to the clinical site and discharge lounge teams
To lead and participate in change management projects related to patient flow across the hospital
To support the administration and management of patients detained under the Mental Health Act on behalf of the Trust
To lead and manage patient flow on a daily basis, facilitating achievement of patient flow targets e.g 4 Hour/RTT etc. whilst maintaining quality and safety
To be visible and accessible across the trust and act as a role model
Be accessible to patients, carers and staff for assistance advice and support where required
To ensure that Trust policies and procedures are followed.
To ensure robust governance systems and processes are implemented and issues addressed where required
Communicate effectively with all levels of staff both internally and externally to ensure patient flow is maintained and improved
To represent the Operations Division as required internally and externally, deputising when requested for the Assistant Director of Operations.
There will be occasions where the post holder is expected to work part of their time within clinical practice
Job description
Job responsibilities
To provide clinical, professional and nursing managerial leadership to the clinical site and discharge lounge teams
To lead and participate in change management projects related to patient flow across the hospital
To support the administration and management of patients detained under the Mental Health Act on behalf of the Trust
To lead and manage patient flow on a daily basis, facilitating achievement of patient flow targets e.g 4 Hour/RTT etc. whilst maintaining quality and safety
To be visible and accessible across the trust and act as a role model
Be accessible to patients, carers and staff for assistance advice and support where required
To ensure that Trust policies and procedures are followed.
To ensure robust governance systems and processes are implemented and issues addressed where required
Communicate effectively with all levels of staff both internally and externally to ensure patient flow is maintained and improved
To represent the Operations Division as required internally and externally, deputising when requested for the Assistant Director of Operations.
There will be occasions where the post holder is expected to work part of their time within clinical practice
Person Specification
Education, Training & Qualifications
Essential
- Registered Nurse with NMC Registration
- Degree or evidence of degree level qualification
- Teaching and Assessing Course
- Leadership Qualification
- Committed to completing a masters level qualification
Desirable
- Post registration course relevant to speciality
- Master Qualification or evidence of working at Master level
Work experience
Essential
- Experience as Band 7 Clinical Site Manager for a minimum 3 years or equivalent relevant Band 7 experience
- Significant acute nursing experience
- Ward/Department management experience
Knowledge skills and abilities
Essential
- Track record of managing, implementing and evaluating change projects
- Excellent leadership skills
- Able to prioritise workload and manage own time
- Excellent communication/influencing skills- (written verbal and IT)
- Able to demonstrate good understanding of management of vulnerable patients e.g DoLs/Safeguarding/MHA section
- Knowledge and understanding of patient flow related National performance targets
Personal Quality/Special Circumstances
Essential
- Visionary and innovative. Able to influence others and manage change (2)
- Ability to make decisions in difficult often complex and highly charged circumstances
- Remains calm under pressure
- Reflective
- Supportive to staff and their development needs
- Ability to motivate and engage teams
- Enthusiastic, positive and engaging
Person Specification
Education, Training & Qualifications
Essential
- Registered Nurse with NMC Registration
- Degree or evidence of degree level qualification
- Teaching and Assessing Course
- Leadership Qualification
- Committed to completing a masters level qualification
Desirable
- Post registration course relevant to speciality
- Master Qualification or evidence of working at Master level
Work experience
Essential
- Experience as Band 7 Clinical Site Manager for a minimum 3 years or equivalent relevant Band 7 experience
- Significant acute nursing experience
- Ward/Department management experience
Knowledge skills and abilities
Essential
- Track record of managing, implementing and evaluating change projects
- Excellent leadership skills
- Able to prioritise workload and manage own time
- Excellent communication/influencing skills- (written verbal and IT)
- Able to demonstrate good understanding of management of vulnerable patients e.g DoLs/Safeguarding/MHA section
- Knowledge and understanding of patient flow related National performance targets
Personal Quality/Special Circumstances
Essential
- Visionary and innovative. Able to influence others and manage change (2)
- Ability to make decisions in difficult often complex and highly charged circumstances
- Remains calm under pressure
- Reflective
- Supportive to staff and their development needs
- Ability to motivate and engage teams
- Enthusiastic, positive and engaging
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
