People Systems Administrator

Job description

Job responsibilities

See Job Description attached for full information.Main Duties & Responsibilities Of The Post

Communication

• Provide technical advice and guidance on how to use people systems, particularly ESR self-service, to non-technical staff who may view the information as complex
• Provide advice on how to use people systems to maintain individual staff members information which will often be of a sensitive nature
• Respond to queries via email and MSTeams and manage people systems mailbox ensuring complex enquiries are highlighted to the relevant members of the People Planning and Information Team and communicating timescales to staff when responses will be received

Judgement

• Interpret requests from people system users and respond with appropriate advice
• Determine the best course of action for information requests from corporate teams, this will often require the analysis of more than one option and a judgment to be made on the best course of action

Planning, Organisation & Improvement

Deliver basic people systems training, both regular and ad hoc. This will include overall organisation of the sessions, room bookings, communicating to attendees and managing non-attendance

• Provide training on people system functionality to both individual users or groups of users, and; corporate users
• Ensuring training sessions can be balanced with other responsibilities
• Managing all workforce Freedom of Information (FOI) requests ensuring the right members of the People Planning and Information Team and other teams contribute and coordinating a response on time
• Participate in regular structured people system assessments carries out internally or by external organisations
• Participate in data quality audits, running data quality reports and supporting the design of the work to address data quality issues

Policy and Service Development

• Use people system standard operating procedures in carrying out daily work and raising any issues or proposed improvements as and when they arise
• Providing feedback when requested on improvements to people policies and processes

Resource Administration

• Managing small stationary budget and placing orders when required utilising the EROS ordering system
• Carrying out a range of system administration and configuration tasks some of which you will be solely responsible for
• Carry out regular reporting requirements, running reports, extracting data and processing ready to be used by stakeholders across the organisation and externally
• Design and run basic ad hoc reports at the request People Planning and Information team members and wider corporate stakeholders

Person Specification

Ediucation/Training/Qualifications

Essential

• Educated to GCSE or equivalent, 3 GCSE passes A-C are essential, including English and Maths

Work Experience

Essential

• experience working with ESR, customer facing/ support roles, providing technical support

Desirable

• Experience working with Other people systems

Knowledge/Skills/Abilities

Essential

• Use of MS Office - especially Excel, Good communication and teamwork skills, Ability to use/follow SOPs and identify improvements, uses own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

North Bristol Trust

Bristol

BS10 5NB

Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)