North Bristol NHS Trust

Case Manager

Information:

This job is now closed

Job summary

Are you a dynamic and innovative Allied Health Professional or registered nurse?

Can you quickly build relationships to support patients to leave hospital?

If you're looking for an opportunity to make a difference in your local community, join our expanding Integrated Discharge Service and play a key role in supporting patients and staff through the Transfer of Care Hub.

With a focus on enhancing the patient, carer, and family experience around leaving hospital, you will play a crucial role in ensuring that there are enough beds for the patients that need them, and that flow and bed availability is maintained. Through our Home First ethos you will work with a range of professionals from the health and social care system to support patients to leave the hospital setting at the earliest opportunity, wherever possible to the place they call home.

If you are a confident communicator with the skills or experience of supervising and supporting team members, and can bring with you a working knowledge of opportunities and challenges related to patients leaving hospital, then we want to hear from you.

Main duties of the job

The post requires an individual with the ability to work in the area of managing of complex discharge processes and a commitment to the further development of this essential service.

You will be a lead in:

  • Championing the Home First ethos- 'There's no place like Home'
  • Facilitating timely and appropriate discharges- enhancing the patient and staff experience
  • Holding early discharge conversations and driving quality board rounds
  • Driving 'flow'- ensuring beds are available for people that need them by delivering timely discharges
  • Bringing discharge expertise to conversations with patients, families and staff- including supporting Managing Expectations procedures

Applicants will need to be able to demonstrate effective communication skills with an ability to 'think laterally' and problem solve complex situations, focusing on how best to meet the needs of the individual.

You will be a role model for the Integrated Discharge Service and Transfer of Care Hub both within the organisation and the wider system

About us

NBT Cares. It's a very simple statement; one which epitomises how everybody across our organisation goes the extra mile to ensure our patients get the best possible care.

NBT Cares is also an acronym, standing for caring, ambitious, respectful and supportive - our organisational values.

And our NBT Cares values are underpinned by our positive behaviours framework - a framework that provides clear guidance on how colleagues can work with one another in a constructive and supportive way.

Details

Date posted

27 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

339-TA-IDS-B6CMAN-3

Job locations

Brunel Building, Southmead Hospital

Bristol

BS10 5NB


Job description

Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

  • To facilitate actions for admission avoidance and proactively manage readmissions, as per the BNSSG-wide procedures
  • To be responsible for supporting early discharge conversations for every patient to ensure discharge from the hospital at the earlier opportunity and to ensure that families are engaged, along with the patient, in the process (when appropriate)
  • To drive and deliver consistently high-quality Board Rounds on every ward, every day by providing coaching and mentoring to the ward MDT- assist with allocation of actions, holding individuals to account
  • To adopt and champion a Home First approach to discharge
  • To facilitate and deliver discharges for people with complex needs in a safe, timely and appropriate manner
  • To be able to confidently advise on criteria and relevant processes for a variety of pathways including (but not limited to) DOLs procedure, CHC and CHC Fast Track, Mental Capacity Assessment and Referral processes including Out of Area Services
  • To actively challenge and prevent the cancellation of any discharge, ensuring colleagues understand the risks of a person remaining in hospital longer than they need to
  • To use excellent communication skills to collaborate within the IDS team and with partners within the Transfer of Care Hub to secure timely and safe discharges

Job description

Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

  • To facilitate actions for admission avoidance and proactively manage readmissions, as per the BNSSG-wide procedures
  • To be responsible for supporting early discharge conversations for every patient to ensure discharge from the hospital at the earlier opportunity and to ensure that families are engaged, along with the patient, in the process (when appropriate)
  • To drive and deliver consistently high-quality Board Rounds on every ward, every day by providing coaching and mentoring to the ward MDT- assist with allocation of actions, holding individuals to account
  • To adopt and champion a Home First approach to discharge
  • To facilitate and deliver discharges for people with complex needs in a safe, timely and appropriate manner
  • To be able to confidently advise on criteria and relevant processes for a variety of pathways including (but not limited to) DOLs procedure, CHC and CHC Fast Track, Mental Capacity Assessment and Referral processes including Out of Area Services
  • To actively challenge and prevent the cancellation of any discharge, ensuring colleagues understand the risks of a person remaining in hospital longer than they need to
  • To use excellent communication skills to collaborate within the IDS team and with partners within the Transfer of Care Hub to secure timely and safe discharges

Person Specification

Person Specification

Essential

  • Qualified Health or Social Care
  • Current Professional Registration with relevant professional body e.g. HCPC, NMC
  • Minimum of 2 years post-graduate experience
  • Experience of supporting complex discharges from a health care setting
  • Evidence of recent Continuing Professional Development in the area of supporting complex patients

Desirable

  • Experience of managing complex discharges in an acute setting
  • Experience of working in an Integrated Discharge Team
  • Expert knowledge of the management of complex discharges
Person Specification

Person Specification

Essential

  • Qualified Health or Social Care
  • Current Professional Registration with relevant professional body e.g. HCPC, NMC
  • Minimum of 2 years post-graduate experience
  • Experience of supporting complex discharges from a health care setting
  • Evidence of recent Continuing Professional Development in the area of supporting complex patients

Desirable

  • Experience of managing complex discharges in an acute setting
  • Experience of working in an Integrated Discharge Team
  • Expert knowledge of the management of complex discharges

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Bristol NHS Trust

Address

Brunel Building, Southmead Hospital

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Brunel Building, Southmead Hospital

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Associate Director for Integrated Discharge

Cathy Daffada

cathy.daffada@nbt.nhs.uk

07974506398

Details

Date posted

27 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

339-TA-IDS-B6CMAN-3

Job locations

Brunel Building, Southmead Hospital

Bristol

BS10 5NB


Supporting documents

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