Job summary
This is an exciting opportunity for an experienced individual to manage a team that delivers empathy and compassion to our service users and their families.
You will gain full operational insight into the care of the deceased, ensuring the delivery of the National Human Tissue Authority standards.
You will be responsible for the day-to-day operational management of theMortuary and Patient Affair services within the Core Clinical Services Division, line managing the administrative staff in the Patient Affairs team and providing operational support to the Lead Anatomical Pathology Technician (APT) at both Southmead Hospital (North Bristol NHS Trust) and St Michael's Hospital (University Hospital Bristol Weston NHS Trust). Existing staff management experience and skills are essential along with an extensive background in administrative processes and procedures. You will need to work efficiently with the ability to challenge when necessary.
In return you will be supported to develop your management skills in an innovative and diverse division with potential opportunities to lead projects and gain exposure to the wider Trust. You will develop experience working collaboratively with partners across the community of Bristol, North Somerset and South Gloucestershire (BNSSG). Flexible working and some work from home options could be discussed.
If you are an empathetic leader with strong communication skills and the ability to manage change, we would love to hear from you.
Main duties of the job
You will have an understanding of NHS organisational services and the Human Tissue Act, working with the Designated Individual (DI) and the Lead APT to ensure all licensed activity is carried out in accordance with the Human Tissue Authority (HTA) codes of practice. You will ensure that any nonconformances, incidents or issues arising are reported to the Lead APT in a timely manner.
About us
NBT Cares. It's a very simple statement; one which epitomises how everybody across our organisation goes the extra mile to ensure our patients get the best possible care.
NBT Cares is also an acronym, standing for caring, ambitious, respectful and supportive - our organisational values.
And our NBT Cares values are underpinned by our positive behaviours framework - a framework that provides clear guidance on how colleagues can work with one another in a constructive and supportive way.
Job description
Job responsibilities
Staff Management
- To manage the attendance and absence of Mortuary and Patient Affairs Team, including but not limited to return to work meetings, sickness absence and stage of sickness management, occupational health referrals.
- To work closely with the Lead ATP to ensure appropriate monitoring of staff retention and appropriate training, appraisal, and development objectives.
Operational and Performance Management - Support the Lead ATP and Deputy Divisional Operations Director to maintain a clear strategic direction for the Mortuary and Patient Affairs service that is consistent with the Patient First Priorities of the Division and Trust.
- Ensure high quality care of the deceased patient and the bereaved (clinical and non-clinical) through the development of effective teamwork.
Partnership Working - Develop collaborative partnerships with other members of the BNSGGs after death working group, Chaplains, Medical Examiner Officers, and other members of the Multidisciplinary Teams.
- Work in partnership / collaboration with other divisions, specialties, and corporate services.
Risk Management/Clinical Governance - Support the Lead ATP and Deputy Divisional Operations Director to ensure that the department conforms to risk management /quality management / clinical governance management processes within the Trust
Job description
Job responsibilities
Staff Management
- To manage the attendance and absence of Mortuary and Patient Affairs Team, including but not limited to return to work meetings, sickness absence and stage of sickness management, occupational health referrals.
- To work closely with the Lead ATP to ensure appropriate monitoring of staff retention and appropriate training, appraisal, and development objectives.
Operational and Performance Management - Support the Lead ATP and Deputy Divisional Operations Director to maintain a clear strategic direction for the Mortuary and Patient Affairs service that is consistent with the Patient First Priorities of the Division and Trust.
- Ensure high quality care of the deceased patient and the bereaved (clinical and non-clinical) through the development of effective teamwork.
Partnership Working - Develop collaborative partnerships with other members of the BNSGGs after death working group, Chaplains, Medical Examiner Officers, and other members of the Multidisciplinary Teams.
- Work in partnership / collaboration with other divisions, specialties, and corporate services.
Risk Management/Clinical Governance - Support the Lead ATP and Deputy Divisional Operations Director to ensure that the department conforms to risk management /quality management / clinical governance management processes within the Trust
Person Specification
Experience
Essential
- Achieved essential criteria of education / training
- Achieved essential criteria of experience
- Achieved essential criteria of knowledge / skills
Desirable
- Experience of working within a mortuary environment
- Experience of working to HTA guidelines
Person Specification
Experience
Essential
- Achieved essential criteria of education / training
- Achieved essential criteria of experience
- Achieved essential criteria of knowledge / skills
Desirable
- Experience of working within a mortuary environment
- Experience of working to HTA guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
