Job summary
An exciting opportunity has arisen to work within the e-Rostering and e-Job Planning (ERJP) team as a team administrator, as we are expanding our team to support effective rostering and job planning across the trust. We will be recruiting divisional administrators to provide support to each of our clinical divisions.
The role will take responsibility for providing an effective, customer focused ERJP support service, ensuring all users are adequately trained and able to fully utilise the system, keeping data up to date, and aligning business processes to the system.
Main duties of the job
The post holder will be responsible for providing a high quality administration support to departments; designing and building electronic rosters and job plans as well as delivering formal and ad-hoc training on the system. The role will involve supporting implementation of eRostering and eJob planning, namely coordination of roster building and implementation with clinical, medical and non-clinical teams. The post holder will act as the initial point of contact and support for ERJP users within the Trust and will be responsible for undertaking various administrative duties to support the divisions by providing advice, collating information and producing reports.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.
We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities including cancer treatment.
Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups
Job description
Job responsibilities
- Support the effective continual operation and expansion of eRostering and eJob Planning across all areas of the Trust including administration of all eRostering and eJob Planning systems and any other systems that the team may support in future.
- Work closely with managers, clinical and operational staff to ensure successful implementation, utilisation, and management of eRostering and eJob Planning across the Trust
- Responsible for completing all background tasks when setting up new units/departments on eRostering and eJob Planning systems.
- Coordinate telephone, e-mail, and written communications for the ERJP service, ensuring timely and accurate completion of changes and requests received from managers, clinical and operational staff across the Trust.
- Review and action requests received through the service desk, email/telephone for roster support and taking action to escalate to the eRostering Facilitators if further action is required.
- Provide advice and support to staff on software and system queries.
- Support the delivery of e-Rostering and eJob planning system training and maintain training materials.
- Liaise with key stakeholders to ensure information is submitted for reports to meet deadlines, following up where information does not meet the required standards or is not submitted.
- Routinely audit rosters to ensure compliance with trust rostering policies.
- Ensure effective communication to the ERJP system users regarding roster deadlines, best practice and other changes as relevant.
- Run reports as requested, either on an ad hoc or routine basis.
- Develop and maintain e-Rostering system guidance and user guides, adhering to best practice and departmental SOPs.
- Co-ordinate meetings; schedule dates, prepare agendas and related paperwork, minute meetings and distribute to relevant staff.
Job description
Job responsibilities
- Support the effective continual operation and expansion of eRostering and eJob Planning across all areas of the Trust including administration of all eRostering and eJob Planning systems and any other systems that the team may support in future.
- Work closely with managers, clinical and operational staff to ensure successful implementation, utilisation, and management of eRostering and eJob Planning across the Trust
- Responsible for completing all background tasks when setting up new units/departments on eRostering and eJob Planning systems.
- Coordinate telephone, e-mail, and written communications for the ERJP service, ensuring timely and accurate completion of changes and requests received from managers, clinical and operational staff across the Trust.
- Review and action requests received through the service desk, email/telephone for roster support and taking action to escalate to the eRostering Facilitators if further action is required.
- Provide advice and support to staff on software and system queries.
- Support the delivery of e-Rostering and eJob planning system training and maintain training materials.
- Liaise with key stakeholders to ensure information is submitted for reports to meet deadlines, following up where information does not meet the required standards or is not submitted.
- Routinely audit rosters to ensure compliance with trust rostering policies.
- Ensure effective communication to the ERJP system users regarding roster deadlines, best practice and other changes as relevant.
- Run reports as requested, either on an ad hoc or routine basis.
- Develop and maintain e-Rostering system guidance and user guides, adhering to best practice and departmental SOPs.
- Co-ordinate meetings; schedule dates, prepare agendas and related paperwork, minute meetings and distribute to relevant staff.
Person Specification
Knowledge, Skills & Experience
Essential
- Minimum of 5 GCSE's including English/Maths
- Experience of providing administrative support
- Good verbal/written communication skills
- Good technical skills/analytical skills
Desirable
- Experience with training
- Working knowledge of roster/job planning
Person Specification
Knowledge, Skills & Experience
Essential
- Minimum of 5 GCSE's including English/Maths
- Experience of providing administrative support
- Good verbal/written communication skills
- Good technical skills/analytical skills
Desirable
- Experience with training
- Working knowledge of roster/job planning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
