North Bristol NHS Trust

Apprenticeship Training Assessor – (Non-Clinical)

Information:

This job is now closed

Job summary

As an Apprenticeship Training Assessor, you will be a member of the Talent for Care Team within the Non-Medical Education and Development Team. You will be responsible for teaching on our non-clinical programmes in Customer Service Level 2, Business Administrator Level 3 & Team Leading Level 3 to Apprentices of varying ages & abilities. You will also be responsible for a large cohort of apprentices which will involve providing one to one support, mentoring and assessing their competence in practice. The role requires working collaboratively and co-operatively with managers of apprentices to ensure they are involved & kept up to date. You will also work alongside others in a similar role within the Talent for Care Team to help develop a workforce with the skills, knowledge and competence necessary to deliver effective patient care and to enhance the quality-of-service delivery.

Main duties of the job

  • Excellent interpersonal and effective communication skills
  • Communicate sensitive information with empathy to apprentices, assessors and managers
  • Good listening skills
  • Able to establish credibility with all groups of staff within the organisation
  • Able to plan, review and feedback to apprentices on their progress
  • Able to assess competence of apprentices in the workplace according to required standards
  • Demonstrate good organisational skills
  • Ability to work to deadlines
  • Ability to prioritise own workload and manage time effectively
  • Ability to problem solve
  • IT competence in using e-portfolio and windows-based media.
  • Ability to transfer data between a variety of IT devices (e.g. tablets, iPhones and PC Laptops)
  • Able to participate in audit and data collection for reports.
  • Able to deal with challenging behaviour.
  • Actively participate in implementing change as required within the delivery of an education programme.
  • With guidance from the Apprenticeship Lead and a Practice Development Teacher; work autonomously and be accountable for a group of apprentices

About us

Patients are the most important people in the health service and are at the centre of what we do. Patients and carers are the 'experts' in how they feel and what it is like to live with or care for someone with a particular illness or condition. The patients' experience of our services should guide the way we deliver services and influence how we engage with patients every day in our work.

All staff should communicate effectively in their day to day practice with patients and should support and enable patients/carers to make choices, changes and influence the way their treatment or care is provided. All staff, managers and Board members should work to promote effective patient, carer and public involvement in all elements of their work.We have a duty to involve, engage and consult with patients, carers and families about plans for health facilities and the provision of our services. North Bristol NHS Trust wholeheartedly embraces the principles of patient partnership and has made clear its commitment to involve patients in key aspects of its work, which will be further strengthened through becoming a Foundation Trust.

Details

Date posted

27 June 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

339-SRD3211-A

Job locations

Learning & Research

Southmead Hospital

Bristol

BS10 5FN


Job description

Job responsibilities

You will be able to effectively liaise and co-ordination with apprentices, managers and other members of the team to optimise opportunities for learning in the workplace and classroom. Plan assessment requirements and methods with apprentices. Work with apprentices in the classroom to observe and assess practice against required learning outcomes and standards. Ensure all documentation is completed to the required standards of Apprenticeship or Awarding Body. Provide support where required to other members of the team needing to complete documentation as part of the apprentices journey. Identify apprentices who are failing to meet targets and initiate action plan with SMART targets to address any issues which may affect timely completion of Apprenticeship. Report any concerns to Practice Development Teacher identifying those issues that may be outside their level of competence.

Ensure teaching area is prepared and maintained to facilitate learning and meet individual apprentices needs. Identify and take appropriate action when equipment malfunctions Identify potential risk issues which could affect the apprentices health or social care need. Be familiar and comply with all Trust Policies and Procedures. Act at all times in a manner, which illustrates respect for privacy, dignity and confidentiality. Exhibit professional behaviour and attitude at all times. Demonstrate excellent customer care skills and ensure actions support equality, diversity and inclusion of the apprentices. Act within limits of own competence, ensuring actions support care, protection and wellbeing of others. Maintain responsibility for the identification of own continuing educational and development needs, including audits of own work practice. Formulate a Personal Development Plan, participate in clinical supervision as required and take part in annual appraisal. Ensure required mandatory training is undertaken in line with Trust policy. Participate where needed, during investigations relating to incidents involving patients and staff. Act appropriately and professionally upon any sensitive information. Keep self clinically and professionally updated. Keep abreast of local and national initiatives with regard to Apprenticeships. Contribute to both internal and external audit, inspection and verification processes. Work across all areas of the Trust and possibly local Community Partner Organisations. Undertake the relevant teaching courses and complete within set time frame

Teaching

  • Effective liaison and co-ordination with apprentices, managers and other members of the team to optimise opportunities for learning in the workplace and classroom.
  • Plan assessment requirements and methods with apprentices.
  • Work with apprentices in the classroom to observe and assess practice against required learning outcomes and standards.
  • Ensure all documentation is completed to the required standards of Apprenticeship or Awarding Body.
  • Provide support where required to other members of the team needing to complete documentation as part of the apprentices journey.
  • Identify apprentices who are failing to meet targets and initiate action plan with SMART targets to address any issues which may affect timely completion of Apprenticeship.
  • Report any concerns to Practice Development Teacher identifying those issues that may be outside their level of competence.

Environment Support

  • Ensure teaching area is prepared and maintained to facilitate learning and meet individual apprentices needs.
  • Identify and take appropriate action when equipment malfunctions
  • Identify potential risk issues which could affect the apprentices health or social care need

Professional

  • Be familiar and comply with all Trust Policies and Procedures
  • Act at all times in a manner, which illustrates respect for privacy, dignity and confidentiality.
  • Exhibit professional behaviour and attitude at all times
  • Demonstrate excellent customer care skills and ensure actions support equality, diversity and inclusion of the apprentices
  • Act within limits of own competence, ensuring actions support care, protection and wellbeing of others.
  • Maintain responsibility for the identification of own continuing educational and development needs, including audits of own work practice. Formulate a Personal Development Plan, participate in clinical supervision as required and take part in annual appraisal.
  • Ensure required mandatory training is undertaken in line with Trust policy
  • Participate where needed, during investigations relating to incidents involving patients and staff.
  • Act appropriately and professionally upon any sensitive information.
  • Keep self professionally updated.
  • Keep abreast of local and national initiatives with regard to Apprenticeships.
  • Contribute to both internal and external audit, inspection and verification processes.
  • Work across all areas of the Trust and possibly local Community Partner Organisations
  • Undertake the relevant teaching courses and complete within set timeframe

Administration

  • Record assessment on e-portfolio system
  • Manage and maintain learner e-portfolio accounts of the apprentices
  • Effectively utilise resources within departmental budgetary requirements
  • Ensure that correct procedures are followed in the event of an incident or accident involving patients, staff or visitors.
  • Participate in ward/department meetings.
  • Participate in the induction and orientation of newly appointed staff, apprentices and other visitors to the ward/dept.

Job description

Job responsibilities

You will be able to effectively liaise and co-ordination with apprentices, managers and other members of the team to optimise opportunities for learning in the workplace and classroom. Plan assessment requirements and methods with apprentices. Work with apprentices in the classroom to observe and assess practice against required learning outcomes and standards. Ensure all documentation is completed to the required standards of Apprenticeship or Awarding Body. Provide support where required to other members of the team needing to complete documentation as part of the apprentices journey. Identify apprentices who are failing to meet targets and initiate action plan with SMART targets to address any issues which may affect timely completion of Apprenticeship. Report any concerns to Practice Development Teacher identifying those issues that may be outside their level of competence.

Ensure teaching area is prepared and maintained to facilitate learning and meet individual apprentices needs. Identify and take appropriate action when equipment malfunctions Identify potential risk issues which could affect the apprentices health or social care need. Be familiar and comply with all Trust Policies and Procedures. Act at all times in a manner, which illustrates respect for privacy, dignity and confidentiality. Exhibit professional behaviour and attitude at all times. Demonstrate excellent customer care skills and ensure actions support equality, diversity and inclusion of the apprentices. Act within limits of own competence, ensuring actions support care, protection and wellbeing of others. Maintain responsibility for the identification of own continuing educational and development needs, including audits of own work practice. Formulate a Personal Development Plan, participate in clinical supervision as required and take part in annual appraisal. Ensure required mandatory training is undertaken in line with Trust policy. Participate where needed, during investigations relating to incidents involving patients and staff. Act appropriately and professionally upon any sensitive information. Keep self clinically and professionally updated. Keep abreast of local and national initiatives with regard to Apprenticeships. Contribute to both internal and external audit, inspection and verification processes. Work across all areas of the Trust and possibly local Community Partner Organisations. Undertake the relevant teaching courses and complete within set time frame

Teaching

  • Effective liaison and co-ordination with apprentices, managers and other members of the team to optimise opportunities for learning in the workplace and classroom.
  • Plan assessment requirements and methods with apprentices.
  • Work with apprentices in the classroom to observe and assess practice against required learning outcomes and standards.
  • Ensure all documentation is completed to the required standards of Apprenticeship or Awarding Body.
  • Provide support where required to other members of the team needing to complete documentation as part of the apprentices journey.
  • Identify apprentices who are failing to meet targets and initiate action plan with SMART targets to address any issues which may affect timely completion of Apprenticeship.
  • Report any concerns to Practice Development Teacher identifying those issues that may be outside their level of competence.

Environment Support

  • Ensure teaching area is prepared and maintained to facilitate learning and meet individual apprentices needs.
  • Identify and take appropriate action when equipment malfunctions
  • Identify potential risk issues which could affect the apprentices health or social care need

Professional

  • Be familiar and comply with all Trust Policies and Procedures
  • Act at all times in a manner, which illustrates respect for privacy, dignity and confidentiality.
  • Exhibit professional behaviour and attitude at all times
  • Demonstrate excellent customer care skills and ensure actions support equality, diversity and inclusion of the apprentices
  • Act within limits of own competence, ensuring actions support care, protection and wellbeing of others.
  • Maintain responsibility for the identification of own continuing educational and development needs, including audits of own work practice. Formulate a Personal Development Plan, participate in clinical supervision as required and take part in annual appraisal.
  • Ensure required mandatory training is undertaken in line with Trust policy
  • Participate where needed, during investigations relating to incidents involving patients and staff.
  • Act appropriately and professionally upon any sensitive information.
  • Keep self professionally updated.
  • Keep abreast of local and national initiatives with regard to Apprenticeships.
  • Contribute to both internal and external audit, inspection and verification processes.
  • Work across all areas of the Trust and possibly local Community Partner Organisations
  • Undertake the relevant teaching courses and complete within set timeframe

Administration

  • Record assessment on e-portfolio system
  • Manage and maintain learner e-portfolio accounts of the apprentices
  • Effectively utilise resources within departmental budgetary requirements
  • Ensure that correct procedures are followed in the event of an incident or accident involving patients, staff or visitors.
  • Participate in ward/department meetings.
  • Participate in the induction and orientation of newly appointed staff, apprentices and other visitors to the ward/dept.

Person Specification

Job Specification Requirements

Essential

  • A relevant qualification or Foundation Degree or Higher Apprenticeship, supplemented by experience of working in the NHS.
  • Evidence of continuing professional development within own area of occupational competence.
  • Ability to critically analyse evidence based literature and undertake departmental research and audits.
  • Good interpersonal skills with the ability to establish and maintain relationships
  • Ability to communicate with staff at all levels including ward or department managers, clinicians and learners
  • Ability to motivate, facilitate, negotiate between people
  • Effectively manage own time and workload to be able to work under pressure
  • Good and effective written and oral communication skills to be able to produce presentations and reports in a clear and logical manner
  • Ability to problem solve situations or information and suggest solutions or recommend an appropriate course of action
  • A willingness to undertake further training as required
  • Positive attitude to change
  • Ability to work autonomously or as part of a team to achieve targets within agreed timescales.
  • Ability to deal sensitively with a range of staff
  • Support others to be able to achieve targets within agreed timescales

Desirable

  • Confidence in working with groups / teaching in groups or on an individual basis
  • Assessor (A1 or D32/33 or FLAP)
  • Confidence in working with IT based products and systems including eportfolios
  • Evidence of supporting staff undertaking work-based or vocational training such as an Apprenticeship
  • Knowledge of current learning pathways to act as a resource to managers and staff for advice/information on a range of Learning and Development opportunities.
  • Evidence of recent teaching and assessing experience
Person Specification

Job Specification Requirements

Essential

  • A relevant qualification or Foundation Degree or Higher Apprenticeship, supplemented by experience of working in the NHS.
  • Evidence of continuing professional development within own area of occupational competence.
  • Ability to critically analyse evidence based literature and undertake departmental research and audits.
  • Good interpersonal skills with the ability to establish and maintain relationships
  • Ability to communicate with staff at all levels including ward or department managers, clinicians and learners
  • Ability to motivate, facilitate, negotiate between people
  • Effectively manage own time and workload to be able to work under pressure
  • Good and effective written and oral communication skills to be able to produce presentations and reports in a clear and logical manner
  • Ability to problem solve situations or information and suggest solutions or recommend an appropriate course of action
  • A willingness to undertake further training as required
  • Positive attitude to change
  • Ability to work autonomously or as part of a team to achieve targets within agreed timescales.
  • Ability to deal sensitively with a range of staff
  • Support others to be able to achieve targets within agreed timescales

Desirable

  • Confidence in working with groups / teaching in groups or on an individual basis
  • Assessor (A1 or D32/33 or FLAP)
  • Confidence in working with IT based products and systems including eportfolios
  • Evidence of supporting staff undertaking work-based or vocational training such as an Apprenticeship
  • Knowledge of current learning pathways to act as a resource to managers and staff for advice/information on a range of Learning and Development opportunities.
  • Evidence of recent teaching and assessing experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Learning & Research

Southmead Hospital

Bristol

BS10 5FN


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Learning & Research

Southmead Hospital

Bristol

BS10 5FN


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Apprenticeship Centre Manager

Angelo Moore

angelo.moore@nbt.nhs.uk

07446886441

Details

Date posted

27 June 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

339-SRD3211-A

Job locations

Learning & Research

Southmead Hospital

Bristol

BS10 5FN


Supporting documents

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