North Bristol NHS Trust

Administrator - Repairs Service

Information:

This job is now closed

Job summary

Are you the outstanding Administrator we are looking for, the one who will co-ordinate and carry out a range of administrative duties, ensuring service users have access to best equipment repairs service they require?

Callers could be the patients, their representatives or carers.

As such we are looking for the person with a human touch, treating patients and callers with dignity and professionalism, but with outstanding organisational skills.

Main duties of the job

Administrator - Repairs & Stock control

North Bristol NHS Trust

The Wheelchair Repair Service require an enthusiastic Administrator to join our busy Repairs and Service Delivery team. You will be part of one of the largest NHS trusts in the UK, based at The Independent Living Centre in Cheltenham. You will be arranging vital repair services and helping coordinating our skilled team of engineers in the Gloucestershire and Bristol area's as part of our specialist team equipment provision.

YOU:

  • Will have the ability to work efficiently and methodically under pressure, ensuring the correct delivery of repair service.
  • Be comfortable handling a busy and demanding work load and have a flexible work ethos.
  • Able to work alone and as part of an extended team.
  • Have a sound geographical knowledge of Gloucestershire, Bristol and surrounding areas.
  • Have good interpersonal and communication skills.
  • Enjoy dealing with people and helping them.
  • Will be comfortable dealing with patients, their families and carers on the phone.
  • IT literate

THE POST:

  • Is for 22.5 hours per week.
  • Attracts Band 2 Pay scale
  • Ample free parking at operations site.
  • Full range of excellent NHS benefits.

WHY THIS ROLE:

  • As a competent member of our team, you will make a real difference in the community and have the satisfaction of seeing your work provide quality to people's life.
  • A unique role that will challenge you, providing a work experience unlike any other.
  • Stable job security.

About us

The team is spread over two sites in Bristol and Cheltenham. We have an ethos of putting the patient first, ensuring they receive a first class service, whilst adhering to the framework of the NHS

Details

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

339-IDV3282

Job locations

The Independent Living Centre,

Village Road, Arle,

Cheltenham

GL51 0BY


Job description

Job responsibilities

Receive and resolve queries received from service users by phone or email.

Create work orders for the engineers, co-coordinating their work load.

Completing all paperwork in a timely fashion.

Occasional travel to the Bristol Office.

Job description

Job responsibilities

Receive and resolve queries received from service users by phone or email.

Create work orders for the engineers, co-coordinating their work load.

Completing all paperwork in a timely fashion.

Occasional travel to the Bristol Office.

Person Specification

Skills, Ability and Experience

Essential

  • Must have excellent telephone manner
  • IT literate
  • Excellent organisational skills and ability to co-ordinate workloads

Desirable

  • Good Geographical knowledge of Gloucestershire and Bristol
  • Self motivated and able to work alone and as part of a team
Person Specification

Skills, Ability and Experience

Essential

  • Must have excellent telephone manner
  • IT literate
  • Excellent organisational skills and ability to co-ordinate workloads

Desirable

  • Good Geographical knowledge of Gloucestershire and Bristol
  • Self motivated and able to work alone and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

The Independent Living Centre,

Village Road, Arle,

Cheltenham

GL51 0BY


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

The Independent Living Centre,

Village Road, Arle,

Cheltenham

GL51 0BY


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Repairs and Services Manager

Stefan Sowka

stefan.sowka@nbt.nhs.uk

01174145938

Details

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

339-IDV3282

Job locations

The Independent Living Centre,

Village Road, Arle,

Cheltenham

GL51 0BY


Supporting documents

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