North Bristol NHS Trust

Imaging Support Worker

This job is now closed

Job summary

Come work with us in the Imaging department based primarily at North Bristol NHS Trust.

Are you looking for an exciting career in the NHS, with great colleagues, paid annual leave and staff benefits

We are recruiting ISW's (Imaging Support Workers)

You may be assigned to work in CT, MRI, Ultrasound, X-ray, Nuclear Medicine, or Reception

You will promote a friendly and welcoming environment greeting patients into the department and work alongside other Imaging staff.

You will assist patient prior, during and post procedure ensuring their privacy and dignity is maintained.

You will act a chaperone, reassure patients, keep the rooms tidy and escort and transport patients as required using wheelchair, beds trollies etc.

Hours of work:

The hours we cover are between 07:00 and 22:00 7 days a week
We are offering full and part time hours (to be negotiated at interview)

Flexibility is important, there may be an opportunity to work additional hours to ensure we have adequate staffing levels.

For further information please contact:

Debbie Hacker/Sarah Shewring

Imaging Support Manager (Deborah.hacker@nbt.nhs.uk)

ISW Team Lead (sarah.shewring@nbt.nhs.uk)

Main duties of the job

An Imaging Support Worker is a member of the Team appointed to receive patients into the department and support other Imaging Department staff to assist patients to meet their needs when visiting the Radiology Department

The post holder will be expected to undertake a broad range of activities under the direction of registered Imaging department staff

About us

NBT Cares. It's a very simple statement; one which epitomises how everybody across our organisation goes the extra mile to ensure our patients get the best possible care.

NBT Cares is also an acronym, standing for caring, ambitious, respectful and supportive - our organisational values.

And our NBT Cares values are underpinned by our positive behaviours framework - a framework that provides clear guidance on how colleagues can work with one another in a constructive and supportive way.

Date posted

16 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

339-SRD3250

Job locations

North Bristol NHS Trust

Southmead Road

Bristol

BS10 5NB

Job description

Job responsibilities

Reception:

Promote a friendly and welcoming environment for both staff and visitors in order to inspire confidence in the department and Trust.

Receive and assist patients and all visitors attending the department in a courteous and professional manner.

Ensure request forms and other documentation is correctly completed in line with departmental procedures.

Maintain and update accurate attendance, personal and appointment details on the Computerised Radiology Information Systems (CRIS)

Update the electronic hospital system to ensure the correct patient details are available on the CRIS.

Confidently deal with queries coming through the department via telephone and face to face.

Receive and accurately pass on information to relevant personnel.

Deal with incoming post and distribute throughout their area and where necessary re-direct to the correct area.

Perform general clerical duties and work within clerical teams under the office supervisor.

Clinical:

Support registered radiology/nursing staff in the provision of essential care to patients by assisting patients whilst in the radiology department according to trust policy and procedures with:

Acting as a chaperone whilst undergoing some examinations

To assist in the Imaging rooms, giving explanations and reassurance

Aiding dressing and undressing

To be able to undertake reception duties when required

Help to promote and maintain a clean, comfortable and tidy environment in the department, which meets the needs of patients, their relatives/carers and friends

Contribute to accurate written and computerised documentation relevant to patient care ensuring confidentiality of patient information at all times.

Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times

Chaperone patients during intimate procedures as required.

Escort and transport non-acute patients with no treatment in progress and/or their relatives/carers to other wards and departments within the Trust , viawheelchair, beds and trolleys

Be aware of the importance of good health and the health education needs of patients as identified within individual care plans.

After completion of the appropriate training

prepare and undertake agreed clinical activities (These will vary between wards and departments) such as:

a) Receive and store medication and products

b) Use of mechanical aids to assist movement and handling of patients

c) Assist with the preparation of trolleys for use in clinical areas

Personal Responsibilities

Maintain personal standards of hygiene and promote universal precautions to limit cross infection

To wear uniform as agreed by North Bristol Trust

Participate in training and development programmes as identified by the department Manager and contribute to the development of others

Keep up to date with changing practice attend Trust training programmes as required

Ensure the Trusts Policies and Procedures are known and followed

Refer to the registered Radiographer/Nurse regarding any situation which is not within your current responsibility