Patient Shop Supervisor/ Assistant

Job summary

An exciting Opportunity has arisen for dynamic and enthusiastic individual to join Forensic Administration Service at The Humber Centre as a Patient Shop Supervisor/ Assistant.

We are looking for an enthusiastic individual with previous clerical experience who can communicate at all levels, work flexibility and is able to organise and prioritise their workload.

Good communication skills are essential and we are looking for an individual with a passion to work in a team delivering key interventions to working aged adults.

Main duties of the job

The Patient Shop Supervisor is an important member of the forensic inpatient team, supporting the delivery of an efficient and effective shop service for patients, visitors, and staff within a secure hospital setting. As many detained service users have limited or no access to external shops, the patient shop may be their only means of purchasing essential and personal items.

The role requires a high standard of professional practice, including the use of technical skills such as word processing, data handling, Microsoft Office applications, and operating a cash register. Strong interpersonal and communication skills are essential, as the post holder will interact directly with service users, staff, and volunteers. The supervisor must maintain strict confidentiality at all times and demonstrate sensitivity to the needs of individuals with mental health conditions and learning disabilities.

Working closely with the Finance Officer, the Patient Shop Supervisor supports the forensic division in enabling patients to access and securely manage their personal funds and property while residing at the Humber Centre and Pine View. This includes responsibility for petty cash processes within the division.

The post holder will work within clearly defined responsibilities in line with Trust policies and procedures. They will also provide cover and support for the Finance Officer during periods of leave or increased service demand to ensure the smooth day-to-day operation of the service.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

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