Humber Teaching NHS Foundation Trust

Administration Assistant

The closing date is 25 June 2025

Job summary

"Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role."

If you enjoy helping people in a reception office based environment, this could be the role for you. Candidates will need to be organised, able to solve problems and work to deadlines, whilst maintaining accuracy and attention to detail.

Excellent communication skills and a friendly, approachable nature are essential for this role as you willbe the first point of contact for our visitors/patients either face to face or on the telephone.

Main duties of the job

The main duties of the role will include -

  • To provide administrative support to the community mental health team. Good keyboard skills essential.
  • To greet patients at reception, deal with telephone enquiries from patients regarding appointments and input data into administration systems, so excellent keyboard skills are required.
  • Good Team working skills required within the admin team and wider team.

This role is for 30 hours per week and a degree of flexibility to cover is expected, to cover for annual leave / sickness.

The role is varied, requiring a person with good organisational ability and able to work under pressure at times while providing a positive and responsive professionalism on behalf of the Team.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Details

Date posted

11 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

338-7254073-25

Job locations

Manor Road, Beverley.

Beverley, Hull

HU10 6ED


Job description

Job responsibilities

For further information with regard to this vacancy, please see the attached Job Description and Person Specification .

Job description

Job responsibilities

For further information with regard to this vacancy, please see the attached Job Description and Person Specification .

Person Specification

Qualifications and Knowledge

Essential

  • Standard keyboard skills e.g. RSA2, ECDL or demonstrable experience
  • 2 GCSEs/O levels English and Maths
  • To have some knowledge of office procedures, clerical/reception work

Desirable

  • NVQ2 or equivalent experiential learning
  • Knowledge of a range of work procedures and practices within a work setting

Experience

Essential

  • Knowledge of IT systems (including microsoft packages)
  • Experience of working with the general public

Desirable

  • Demonstrable experience of practice and procedures relevant to the area of work
  • Knowledge of Trust IT systems eg ESR, SystmOne, Lorenzo

Skills and Competencies

Essential

  • Good telephone manner
  • Able to demonstrate inter-personal communication skills
  • Team player
  • Able to plan and prioritise effectively and work within defined deadlines
Person Specification

Qualifications and Knowledge

Essential

  • Standard keyboard skills e.g. RSA2, ECDL or demonstrable experience
  • 2 GCSEs/O levels English and Maths
  • To have some knowledge of office procedures, clerical/reception work

Desirable

  • NVQ2 or equivalent experiential learning
  • Knowledge of a range of work procedures and practices within a work setting

Experience

Essential

  • Knowledge of IT systems (including microsoft packages)
  • Experience of working with the general public

Desirable

  • Demonstrable experience of practice and procedures relevant to the area of work
  • Knowledge of Trust IT systems eg ESR, SystmOne, Lorenzo

Skills and Competencies

Essential

  • Good telephone manner
  • Able to demonstrate inter-personal communication skills
  • Team player
  • Able to plan and prioritise effectively and work within defined deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Manor Road, Beverley.

Beverley, Hull

HU10 6ED


Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Manor Road, Beverley.

Beverley, Hull

HU10 6ED


Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Lead

Louise Overvoorde

lovervoorde@nhs.net

07929757891

Details

Date posted

11 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

338-7254073-25

Job locations

Manor Road, Beverley.

Beverley, Hull

HU10 6ED


Supporting documents

Privacy notice

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