Administration Assistant Apprentice

Job summary

UPON SUCCESSFUL COMPLETION OF THE APPRENTICESHIP QUALIFICATION, YOU WILL BE OFFERED A BAND 3 ADMINISTRATION ASSISTANT POSITION

An opportunity has arisen for an experienced, enthusiastic and highly-motivated individuals to join the Administrative Team in the Learning Team within our People and Organisational Development Directorate.

The successful candidate will be based at The Learning Centre at Willerby.

The post holder will work as an essential member of the Learning & Development Team and support in delivering an effective, efficient, responsive and high-quality service.

We are seeking a highly organised and detail-oriented individual to join our team. The ideal candidate will possess the ability to manage multiple tasks efficiently while working to tight deadlines, all without compromising on accuracy or attention to detail. A proactive and methodical approach to workload management is essential.

Strong communication skills are a must, as the role involves regular interaction with other team and staff members. The successful candidate will demonstrate a friendly, approachable, and professional manner at all times, particularly during teams and in face-to-face settings.

A positive attitude and the ability to remain calm and helpful under pressure are key qualities we value.

If you are a reliable team player with a strong work ethic and a genuine desire to provide excellent service, we would like to hear from you.

Main duties of the job

To provide a professional administrative support to the Training & Development Department.

To manage the Learning Centre inbox which is the first point of contact for all staff.

Answer the phone and take messages.

Support visitors to the Learning Centre with any queries they may have.

Administer learning management within ESR - the Trust's learning portal.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

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