Job summary
We are looking to appoint a Workforce Officer within the People and OD Directorate who will support the delivery of a professional, expert and specialist HR service to the Trust.
The successful candidate will have a focus on providing high-quality and pro-active operational workforce support service to managers and staff within the Trust.
Main duties of the job
- Provide a comprehensive high quality customer service to staff and managers in the Trust in relation to the provision of advice and guidance on workforce queries, policies and procedures and terms and conditions of employment.
- Respond to basic operational workforce queries using a range of different methods.
- Develop and maintain partnerships and effective working relationships across the Trust and work in conjunction with the Trust's payroll and recruitment service to deliver a seamless service to our stakeholders.
- Provide high-quality Workforce administration support to the Operational HR team.
- Support managers with the proactive management of sickness absence queries and cases.
- Ensure the completion of accurate and timely variations to contracts.
- Undertake ad hoc project work as requested by the Senior Workforce Advisor and Workforce and Employee Relations Manager.
About us
We are an award winning and CQC rated good health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale and Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of our patients and service users.
To find out more about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our Trust website humber.nhs.uk/Services
You will join our team of over 3,600 colleagues that work together across our wide geography and specialties to change lives every day. We're extremely proud of our Trust community and we know you can expect to receive a warm welcome and all the support you'll need from your new team to get you started.
We are a forward thinking and dynamic Trust with a real commitment to staff development to ensure the delivery of high quality, person-centred and compassionate care to patients. We value our staff and invest in them to ensure they have the right skills and competencies to deliver outstanding care.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Job description
Job responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification.
Person Specification
Qualifications and Knowledge
Essential
- Level 3 Certificate in Human Resources Practice (Previously CPP) or equivalent level of experience.
- Knowledge on a range of Workforce procedures relevant to the role
- A good understanding of relevant policy, legislation drivers and their application to the relevant service area.
Desirable
- Knowledge of NHS systems and structures
Experience
Essential
- Confidence and ability to effectively communicate with wide range of stakeholders including employees, managers and senior managers
- Experience of using Microsoft software packages
- Understanding of the need for, and ability to maintain, a high level of confidentiality.
- Proven track record of providing HR administration support / processing contractual changes in staff records
Desirable
- Understanding of a range of workforce procedures and practices, some of which are non-routine and acquired through formal training or equivalent experience e.g., Disclosure and Barring Service
- Previous experience of the ESR (Electronic Staff Record) system and inputting/processing contractual changes to the staff record
Skills and Competencies
Essential
- Ability to commute across sites within the Trusts boundaries effectively.
- Able to plan and prioritise own time, managing conflicting priorities and tight deadlines.
- Excellent customer service, communication, and interpersonal skills
- Ability to work effectively as part of a team.
Person Specification
Qualifications and Knowledge
Essential
- Level 3 Certificate in Human Resources Practice (Previously CPP) or equivalent level of experience.
- Knowledge on a range of Workforce procedures relevant to the role
- A good understanding of relevant policy, legislation drivers and their application to the relevant service area.
Desirable
- Knowledge of NHS systems and structures
Experience
Essential
- Confidence and ability to effectively communicate with wide range of stakeholders including employees, managers and senior managers
- Experience of using Microsoft software packages
- Understanding of the need for, and ability to maintain, a high level of confidentiality.
- Proven track record of providing HR administration support / processing contractual changes in staff records
Desirable
- Understanding of a range of workforce procedures and practices, some of which are non-routine and acquired through formal training or equivalent experience e.g., Disclosure and Barring Service
- Previous experience of the ESR (Electronic Staff Record) system and inputting/processing contractual changes to the staff record
Skills and Competencies
Essential
- Ability to commute across sites within the Trusts boundaries effectively.
- Able to plan and prioritise own time, managing conflicting priorities and tight deadlines.
- Excellent customer service, communication, and interpersonal skills
- Ability to work effectively as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
