Job summary
This is an exciting opportunity to join the Medical Directorate's Continuous Quality Improvement Team on a two-year fixed term contract as a Quality Improvement Support Officer.
The successful applicant will undertake a central role in supporting the delivery of an Innovation Hub whilst working closely with operational and strategic colleagues and external stakeholders.
The primary focus is the scoping and delivery of the Innovation Hub, but the post holder will also support the Trust on its improvement journey and its delivery of improvement projects/activities outlined within the Quality Improvement Strategy and IMPACT (Improving Patient Care Together) Development Plan.
We recognise the positive value of diversity and promote equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Main duties of the job
We are seeking a highly motivated and organised professional who can demonstrate effective inter-personal skills to build relationships with stakeholders for the Innovation Hub project. There will also be a requirement to prioritise and work to tight deadlines.
Key tasks will include:
- Supporting the scoping and delivery of the Innovation Hub. This will involve supporting the identification of the components of the hub, the development of materials and the maintenance of the chosen site.
- Delivery of tasks outlined in the Quality Improvement Strategy and the IMPACT Development Plan
Experience of continuous improvement and change management would be advantageous although training will be provided.
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job description
Job responsibilities
The post holder will offer a high standard of specialist knowledge and experience in supporting the Innovation Hub project. This may include supporting the procurement processes, the scoping of the hub, preparation of materials and delivery of an Innovation Hub. This may also maintenance of the hub site.
To contribute to the delivery of continuous improvement projects and objectives as outlined in the Quality Improvement Strategy and IMPACT (Improving Patient Care Together) Development Plan.
Supporting divisional, organisational and system wide planning, strategy development and monitoring whilst building and sustaining relationships with internal and external partners.
Contribute to the production of internal reports and assurance processes.
See attached job description and person specification for further details on the vacancy.
Job description
Job responsibilities
The post holder will offer a high standard of specialist knowledge and experience in supporting the Innovation Hub project. This may include supporting the procurement processes, the scoping of the hub, preparation of materials and delivery of an Innovation Hub. This may also maintenance of the hub site.
To contribute to the delivery of continuous improvement projects and objectives as outlined in the Quality Improvement Strategy and IMPACT (Improving Patient Care Together) Development Plan.
Supporting divisional, organisational and system wide planning, strategy development and monitoring whilst building and sustaining relationships with internal and external partners.
Contribute to the production of internal reports and assurance processes.
See attached job description and person specification for further details on the vacancy.
Person Specification
Qualifications
Essential
- Degree or In-depth diploma plus significant experience/ or proven equivalent experiential learning.
- Evidence of development of specialist practice and able to demonstrate the impact of this on service change/development.
Desirable
- Project Management Qualification
- Post-graduate or Management qualification demonstrating in-depth theoretical study of a broad range of techniques / processes relating to specialist area.
Experience
Essential
- Experience of using a range of Microsoft Office packages including Excel, Word, PowerPoint, Access and Outlook.
- Experience of delivering a range of work procedures and practices, requiring expertise in relation to procurement, business case development, and intelligence gathering processes, underpinned by theoretical knowledge or equivalent experience.
Desirable
- Experience Chairing and facilitating meetings.
Knowledge
Essential
- Proven/demonstrable experience of building effective working relationships both internally and externally.
Skills and Competencies
Essential
- Evidence of effective inter-personal communication skills
- Evidence of good time management skills, ability to work to tight deadlines and has excellent organisational skills.
- Able to plan and prioritise effectively.
- Able to motivate others.
- Able to demonstrate ethical values and attitudes within a culture of equality and diversity.
Desirable
- Has proven facilitation skills, including the use of digital technology.
Person Specification
Qualifications
Essential
- Degree or In-depth diploma plus significant experience/ or proven equivalent experiential learning.
- Evidence of development of specialist practice and able to demonstrate the impact of this on service change/development.
Desirable
- Project Management Qualification
- Post-graduate or Management qualification demonstrating in-depth theoretical study of a broad range of techniques / processes relating to specialist area.
Experience
Essential
- Experience of using a range of Microsoft Office packages including Excel, Word, PowerPoint, Access and Outlook.
- Experience of delivering a range of work procedures and practices, requiring expertise in relation to procurement, business case development, and intelligence gathering processes, underpinned by theoretical knowledge or equivalent experience.
Desirable
- Experience Chairing and facilitating meetings.
Knowledge
Essential
- Proven/demonstrable experience of building effective working relationships both internally and externally.
Skills and Competencies
Essential
- Evidence of effective inter-personal communication skills
- Evidence of good time management skills, ability to work to tight deadlines and has excellent organisational skills.
- Able to plan and prioritise effectively.
- Able to motivate others.
- Able to demonstrate ethical values and attitudes within a culture of equality and diversity.
Desirable
- Has proven facilitation skills, including the use of digital technology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
