Job summary
Hull and East Riding Routine Triage and Assessment Team are looking to recruit a highly motivated Band 2 Admin Support. They will be based at St Andrews Place, St Georges Road, Hull, and will be required to provide administrative support to the clinicians within the team.
Applicants will be expected to have previous experience of working in a busy office environment and be able to display a high standard of communication, organisational and interpersonal skills. Applicants should be self-motivated and a committed team player with the ability to work both individually and as part of a team. The ability to prioritise workloads, maintain flexibility in response to change and have a proactive approach to work is important; as is the ability to maintain a calm, positive attitude and use of initiative when dealing with unexpected situations. Access to home internet is a desirable due to occasions of working from home.
The post holder will receive regular supervision and attend relevant training identified through Knowledge and Skills Framework processes and their individual performance and development review (PADR).
Main duties of the job
Setting up and booking triage and assessment clinics/appointments. Sending out Assessment and treatment appointment messages. Scanning of documents and uploading on IT systems.
- Preparing and editing letters and emails
- Maintaining the storage of files/folders on servers
- Accepting referrals on Lorenzo System/eRS
- Adding to Caseload
- Diary management
- General Office Duties
About us
We are an award winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale & Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of patients and service users.
To find out about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website humber.nhs.uk/Services
You'll join our team of over 3600 colleagues that work together across our wide geography and specialities to change lives daily. We're extremely proud of our Trust community, knowing you can expect to receive a warm welcome and all the support you'll need from your new team to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Job description
Job responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification
Job description
Job responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification
Person Specification
Person Specification Qualifications
Essential
- Standard keyboard skills e.g RSA/OCR I/II or equivalent experience
- 2 GCSEs/o levels English and Maths
Desirable
- 3 or more GCSE/O levels
- Working towards Advanced keyboard skills e.g Advanced ECDL or RSA111/OCR
Knowledge/Experience
Essential
- To have knowledge of office procedures, clerical work
- Knowledge of IT systems
Desirable
- Knowledge of a range of work procedures and practices
- Knowledge of Trust IT systems e.g ESR, Lorenzo as appropriate work area
Personal Attributes
Essential
- Able to demonstrate inter-personal communication skills
- Able to plan and priorities effectively and work within defined deadlines
- Good Telephone Manner
Desirable
- Demonstrable experience of practice and procedures relevant to the area of work
Effort and Enviroment
Essential
- Ability to commute between the various sites
- Requirement for Frequent concentration
Desirable
Person Specification
Person Specification Qualifications
Essential
- Standard keyboard skills e.g RSA/OCR I/II or equivalent experience
- 2 GCSEs/o levels English and Maths
Desirable
- 3 or more GCSE/O levels
- Working towards Advanced keyboard skills e.g Advanced ECDL or RSA111/OCR
Knowledge/Experience
Essential
- To have knowledge of office procedures, clerical work
- Knowledge of IT systems
Desirable
- Knowledge of a range of work procedures and practices
- Knowledge of Trust IT systems e.g ESR, Lorenzo as appropriate work area
Personal Attributes
Essential
- Able to demonstrate inter-personal communication skills
- Able to plan and priorities effectively and work within defined deadlines
- Good Telephone Manner
Desirable
- Demonstrable experience of practice and procedures relevant to the area of work
Effort and Enviroment
Essential
- Ability to commute between the various sites
- Requirement for Frequent concentration
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
