London North West University Healthcare NHS Trust

Health Care Support Worker

The closing date is 07 April 2026

Job summary

We are seeking a compassionate, dedicated, hardworking and motivated individual to join our team within a busy Intestinal Rehabilitation Unit , managing patients with severe intestinal failure, many of whom are living with stoma and fistula and requiring long term parenteral nutrition.

The Health Care Support Worker (HCSW) is part of the multidisciplinary team and plays a vital role within the team, providing holistic, patient- centred care which isplanned and directed by health care professionals.

Under the guidance and supervision of a registered nurse (RN), midwife or nurse associate (RNA) the HCSW will undertake a range of core clinical skills and depending on the area worked may include specific clinical skills relevant to the speciality

. The post holder is expected to cover the duties of other HCSW colleagues within the range of the post holder's knowledge and skillsTo achieve this, the HCSW will:Undertakes a range of delegated clinical care duties in hospital, community or other settings.Records patient observations and changes to patients clinical conditions..Follow all London North West University Healthcare NHS Trust (LNWH) policiesand provide a safe and person-centred environment for the treatment of patients.

Main duties of the job

Provide reassurance and support to patients and carers/family.

Provide information to enable the effectiveness of care to be evaluated and records maintained.

Report any concern regarding patient care.

Be able to locate all policies relating to good working practice within the clinical area and able to adhere to them.

At the direction of the registered nurse participate fully in the delivery of planned nursing care.

Serve drinks and meals to patients and to give assistance to those patients requiring help.

Assist in bed making and the disposal of soiled linen.

Chaperone patients as necessary.

Undertake the recording of temperature, blood pressure, pulse, respiratory rate and pulse oximetry, also fluid input and output, and report findings to the nurse in charge of patient care.

Collecting and testing specimens as required and reporting abnormalities.

Ensure safekeeping of patient's property and valuables within Trust guidelines

Work collaboratively with others in the ward to ensure that patient's needs are meet.

Be aware of your competence and acknowledge your own boundaries asking for assistance as required.

Recognize and respond appropriately to urgent and emergency situations

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

24 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pro rata pa Inclusive of High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-9489AC

Job locations

Central Middlesex Hospital

Acton Lne

Park Royal

NW10 7NS


Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Interview

Essential

  • GCSE or equivalent experience
  • Experience as a HCA or experience working in healthcare settings

Desirable

  • Fistula and stoma care experience
  • Surgical/Medical experience Colorectal and gastrointestinal experience

Interview

Essential

  • Ability to demonstrates the following: - Motivation/enthusiasm - Reliability - Caring - Respectful
  • Able to work under pressure

Desirable

  • Knowledge of basic IT systems or willing to undertake training
  • Able to maintain positive working relationships
Person Specification

Interview

Essential

  • GCSE or equivalent experience
  • Experience as a HCA or experience working in healthcare settings

Desirable

  • Fistula and stoma care experience
  • Surgical/Medical experience Colorectal and gastrointestinal experience

Interview

Essential

  • Ability to demonstrates the following: - Motivation/enthusiasm - Reliability - Caring - Respectful
  • Able to work under pressure

Desirable

  • Knowledge of basic IT systems or willing to undertake training
  • Able to maintain positive working relationships

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Central Middlesex Hospital

Acton Lne

Park Royal

NW10 7NS


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Central Middlesex Hospital

Acton Lne

Park Royal

NW10 7NS


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Nurse Manager

Sarita Dhamala-Bhatta

sarita.dhamala-bhatta@nhs.net

Details

Date posted

24 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pro rata pa Inclusive of High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-9489AC

Job locations

Central Middlesex Hospital

Acton Lne

Park Royal

NW10 7NS


Supporting documents

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