London North West University Healthcare NHS Trust

Discharge Coordinator

The closing date is 11 December 2025

Job summary

Liaise internally with multidisciplinary team, senior members of staff,

ward staff and Allied Health Professionals. Liaise externally with

Social Services, Primary Care Services, General Practitioners,

Housing, Homeless Persons Unit, Department of Health, Borders

Agency and Office of the Public Guardian

Main duties of the job

Promote a smooth discharge process by concentrating on tasks which directly support and assist the multidisciplinary team with regards to safe and timely discharge of patients. This will include completing discharge planning documentation, communicating with external agencies such as Social Services, patient's families and carers, arranging appropriate transport and liaising with all members of the Multidisciplinary Team including occupational therapy, physiotherapy, Speech and Language Therapist, Dietitian, Clinical Psychologist and Doctor.

Where appropriate provide access to patient homes to outside agencies, accompany patients to their own homes, or accompany patients to appointments with outside agencies.

Monitor and chase multidisciplinary team members and external agencies to promote timely and safe discharge to provide optimum and appropriate bed usage and reduce length of stay, and in addition manage more complex discharge issues.

Take responsibility for the issue of Discharge Notifications to Social Services to ensure reimbursement guidelines are observed

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

03 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,199 to £34,876 a year par annum Inclusive of High Cost Area Supplement

Contract

Fixed term

Duration

7 months

Working pattern

Full-time

Reference number

337-NP-9200SM

Job locations

Ealing site

Uxbridge Road, Southall

Middlesex

UB1 3HW


Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification

Person Specification

Education/Qualification

Essential

  • Excellent communication and documentation skills evidenced through supporting information
  • Demonstrate ability to learn new skills e.g. evidence of previous study
  • Educated to 'O'' Level Standard or equivalent

Desirable

  • Experience of multi-sectoral work
  • Previous in-depth experience of Cerner or patient administration system
  • Experience of Continuing Personal developmen

Knowledge and Experience

Essential

  • Able to create and maintain systems from which information can be produced
  • Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
  • IT experience including extraction of data

Desirable

  • Use of hospital IT systems such as Cerne
  • Management of change (planning and implementation)
  • Experience of staff management and proven leadership skills

Skills, Abilities and Attributes

Essential

  • Able to communicate information using a variety of written and verbal communication skills
  • Proactive at problem solving using knowledge, initiative and experience
  • Ability to analyse data, to notice and report trends on current discharge position

Desirable

  • Excellent Written communication (literacy and numeracy) skills in telephone negotiation, Customer care, report writing and implementation plans
Person Specification

Education/Qualification

Essential

  • Excellent communication and documentation skills evidenced through supporting information
  • Demonstrate ability to learn new skills e.g. evidence of previous study
  • Educated to 'O'' Level Standard or equivalent

Desirable

  • Experience of multi-sectoral work
  • Previous in-depth experience of Cerner or patient administration system
  • Experience of Continuing Personal developmen

Knowledge and Experience

Essential

  • Able to create and maintain systems from which information can be produced
  • Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
  • IT experience including extraction of data

Desirable

  • Use of hospital IT systems such as Cerne
  • Management of change (planning and implementation)
  • Experience of staff management and proven leadership skills

Skills, Abilities and Attributes

Essential

  • Able to communicate information using a variety of written and verbal communication skills
  • Proactive at problem solving using knowledge, initiative and experience
  • Ability to analyse data, to notice and report trends on current discharge position

Desirable

  • Excellent Written communication (literacy and numeracy) skills in telephone negotiation, Customer care, report writing and implementation plans

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Ealing site

Uxbridge Road, Southall

Middlesex

UB1 3HW


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Ealing site

Uxbridge Road, Southall

Middlesex

UB1 3HW


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron

Jenos Cabalu

jenos.cabalu@nhs.net

02089675000

Details

Date posted

03 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,199 to £34,876 a year par annum Inclusive of High Cost Area Supplement

Contract

Fixed term

Duration

7 months

Working pattern

Full-time

Reference number

337-NP-9200SM

Job locations

Ealing site

Uxbridge Road, Southall

Middlesex

UB1 3HW


Supporting documents

Privacy notice

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