Discharge Coordinator Admin

Job summary

Band 4 Discharge Coordinator

Acute Medicine/ Emergency Services

We are looking for a highly motivated and enthusiastic individual to work closely with our Matrons, Clinical Nurse Manager and Charge nurses to facilitate the timely, effective and appropriate discharge of patients from the acute setting to the community, liaising with hospital, community, social and health service colleagues in order to promote a recovery focused discharge/transfer.

The post holder will also play a key role in the development of an innovative service providing excellent discharge practices within the ward environment. The post holder will ensure best practice in planning safe and timely patient discharges in order to achieve best outcomes for patients as well as to optimise hospital bed utilisation and reduce length of stay

You will need to have excellent communication skills, organisation skills and have the ability to work under pressure.

Main duties of the job

Liaise internally with multidisciplinary team, senior members of staff,

ward staff and Allied Health Professionals. Liaise externally with

Social Services, Primary Care Services, General Practitioners,

Housing, Homeless Persons Unit, Department of Health, Borders

Agency and Office of the Public Guardian.

Promote a smooth discharge process by concentrating on tasks which

directly support and assist the multidisciplinary team with regards to safe and timely discharge of patients. This will include completingdischarge planning documentation, communicating with externalagencies such as Social Services, patient's families and carers,arranging appropriate transport and liaising with all members of theMultidisciplinary Team including occupational therapy, physiotherapy,Speech and Language Therapist, Dietitian, Clinical Psychologist andDoctor.

Where appropriate provide access to patient homes to outside agencies, accompany patients to their own homes, or accompany patients to appointments with outside agencies.

Monitor and chase multidisciplinary team members and external agencies to promote timely and safe discharge to provide optimumand appropriate bed usage and reduce length of stay, and in additionmanage more complex discharge issues.

Prepare weekly SitReps to enable accurate reporting of DTOC to the Department of Health.

Take responsibility for the issue of Discharge Notifications to Social Services to ensure reimbursement guidelines are observed.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.