London North West University Healthcare NHS Trust

Team Leader - Neurology

The closing date is 25 June 2025

Job summary

To provide day-to-day operational management for the administration team including recruitment, appraisals and continuous professional development for all admin staff

Support the Operational Management team (General Manger, Service Manager and Assistant service manager) and Clinical Team in delivering the Trust's key performance targets through effective and flexible use of physical resources to minimise waste.

To liaise with the multidisciplinary teams, to facilitate improvements in quality of care using lessons learned from adverse incidents and patient complaints.

Main duties of the job

  • The post holder will coordinate clinic capacity in line with clinicians leave and oversee cancelling of clinics and notification to patients in a timely manner following trusts polici
  • The post holder will assist operation manager to improve and maintain RTT performance of the service and assist with any recovery plans
  • The post holder will provide day-to-day line management and leadership of a multi disciplinary audience and motivate this team to deliver sustained change and continuous This will include performance and objective setting, appraisal and assisting with personal development plans.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

11 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,521 to £41,956 a year Per annum inclusive HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-8838MM

Job locations

Northwick Park

Harrow

HA1 3UJ


Job description

Job responsibilities

  • To view the main responsibility, please see the attached the Job Description and Person Specification.

Job description

Job responsibilities

  • To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Knowledge

Essential

  • Working knowledge of a range of Patient Administration System

Desirable

  • NHS experience
  • team leader experience

Skills

Essential

  • interpersonal skills
  • RTT and waiting list knowledge

Desirable

  • understanding of clinical terminology
Person Specification

Knowledge

Essential

  • Working knowledge of a range of Patient Administration System

Desirable

  • NHS experience
  • team leader experience

Skills

Essential

  • interpersonal skills
  • RTT and waiting list knowledge

Desirable

  • understanding of clinical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park

Harrow

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park

Harrow

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Milan Ivkovic

milan.ivkovic@nhs.net

Details

Date posted

11 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,521 to £41,956 a year Per annum inclusive HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-8838MM

Job locations

Northwick Park

Harrow

HA1 3UJ


Supporting documents

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