Day Care Administrator

Job summary

We are seeking to appoint to the post of Day Care Administrator within the Medical Day Care Unit at Central Middlesex Hospital. You will be a confident and clear communicator possessing excellent typing and verbal skills. We are seeking an enthusiastic individual who can demonstrate excellent attention to detail and accuracy and experience in prioritising workloads.

The post holder will be responsible for providing administrative to the clinical team and the role will focus on supporting a positive patient experience within the service. The post holder will work closely with the service teams and receive support and training as required to fulfil the role.

Main duties of the job

• To work as part of the Medical Day Care team, providing and efficient administrative and reception service.
• To book patient day care procedures accurately
• To ensure all patients, visitors and staff are dealt with in a professional and courteous manner.
• To act professionally and courteously at all times.
• The post holder will be required to manage and prioritise their own workload.
• Comply with all Trust policies including Data Quality and the Access Policy

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.