Quality Improvement Officer

Job summary

JOB SUMMARY

As part of the Bowel Cancer Screening Programme (BCSP) Team, the post holder will provide day-to-day support of quality, risk, safety to ensure the delivery of high quality, safe and effective care focused on improving outcomes and experiences for patients, families and Carers. Act as a member of the Department Management Team and be accountable for quality governance deliverables within the Department with a key responsibility for the management of complaints and Health and Safety in the Department.

Main duties of the job

KEY RESPONSIBILITIES

• As part of the Bowel Cancer Screening Programme (BCSP) Team be accountable for quality governance deliverables within the
• Promote a better understanding of governance mechanisms and systems within departments across the Department with a focus on risk, root cause and Health and
• Support the Quality Manager with quality management tasks including audits, documents and risk management.
• To facilitate a culture of learning and improvement from quality processes across the department.
• As part of the BCSP Team implement systems and processes to promote, monitor and maintain a healthy, safe and secure patient and working environment through compliance with legal and regulatory
• Provide support and assistance to the management team to ensure that quality and patient experience is at the heart of the service we deliver.

About us

London North West University Healthcare NHS Trust (LNWUH) is one of the integrated NHS Trusts in the country. Our team of more than 8,000 clinical and support staff serve a diverse population of approximately one million people providing hospital services to the people of Brent, Harrow and beyond.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To find out more about our Trust, why not view our video we are London North West University Healthcare

LNWUH is a flexible working friendly organisation; we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.