Job summary
We are looking for an enthusiastic and passionate individual to Work alongside the Head of Discharge Operations, General Managers and Clinical Leadership within the Service and UEC Division and other Divisions within LNWH delivering safe and effective high-quality services, within the available resources, and overseeing the day to day operational management of the department, to achieve Trust targets and complaint management
Main duties of the job
- To be responsible for the achievement of local and national performance targets as outlined in the Trust's performance assessment framework.
- To assist the Head of Discharge and Clinical Leads in developing, delivering, implementing and evaluating business plans, ensuring the business planning process contributes to the Trust strategy
- To be operationally responsible for the delivery of discharge targets for the Service in Ealing. To lead on the analysis, implementation and monitoring of departmental processes liaising with other service areas and external agencies making changes and improvements as required.
- To provide effective leadership, motivation, performance management and development processes to achieve the required results
- To provide timely, high quality and complex information in respect of operational efficiency, performance against local and national targets and activity and financial performance
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Shortlisting
Essential
- Possesses a degree-level education or demonstrates an equivalent level of ability/experience, indicating a solid foundation of knowledge and skills relevant to the role's requirements
- Holds a postgraduate management qualification or exhibits an equivalent level of ability/experience, underscoring advanced competencies in strategic thinking, decision-making, and leadership necessary for effective performance in managerial positions
- Proficient in managing staff, resources, and budgets while aligning with local priorities and performance targets, with demonstrated experience in service management within the NHS
- Strong understanding of operational needs, coupled with a track record of effectively navigating service improvement initiatives and collaborating within multidisciplinary settings to achieve organizational goals
- Skilled in managing and leading various operational systems such as OH, DATIX, Health Roster, and E-Procurement (e-OPAS), demonstrating initiative in creatively and flexibly problem-solving under high-pressure situations to meet deadlines
Desirable
- Demonstrated commitment to continuous professional development, evidenced by a proactive engagement in relevant training, certifications, and learning opportunities, ensuring up-to-date knowledge and skills
- Proven track record of effectively leading change initiatives, coupled with demonstrated proficiency in numeracy skills and successful budget management, ensuring optimal resource allocation and financial sustainability
- Extensive experience in implementing successful capacity and demand planning strategies, showcasing the ability to anticipate organizational needs and efficiently allocate resources to meet demands while maintaining high standards of service delivery
Person Specification
Shortlisting
Essential
- Possesses a degree-level education or demonstrates an equivalent level of ability/experience, indicating a solid foundation of knowledge and skills relevant to the role's requirements
- Holds a postgraduate management qualification or exhibits an equivalent level of ability/experience, underscoring advanced competencies in strategic thinking, decision-making, and leadership necessary for effective performance in managerial positions
- Proficient in managing staff, resources, and budgets while aligning with local priorities and performance targets, with demonstrated experience in service management within the NHS
- Strong understanding of operational needs, coupled with a track record of effectively navigating service improvement initiatives and collaborating within multidisciplinary settings to achieve organizational goals
- Skilled in managing and leading various operational systems such as OH, DATIX, Health Roster, and E-Procurement (e-OPAS), demonstrating initiative in creatively and flexibly problem-solving under high-pressure situations to meet deadlines
Desirable
- Demonstrated commitment to continuous professional development, evidenced by a proactive engagement in relevant training, certifications, and learning opportunities, ensuring up-to-date knowledge and skills
- Proven track record of effectively leading change initiatives, coupled with demonstrated proficiency in numeracy skills and successful budget management, ensuring optimal resource allocation and financial sustainability
- Extensive experience in implementing successful capacity and demand planning strategies, showcasing the ability to anticipate organizational needs and efficiently allocate resources to meet demands while maintaining high standards of service delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
