Housekeeper - Ward 3N, 3S & Recovery

Job summary

An exciting opportunity has become available for a Band 2 Housekeeper to cover 3S, 3N and Recovery. This is an established role and requires the successful post holder to have good communication and organisational skills.

We are looking for enthusiastic individuals who want to positively contribute to the patient experience.

JOB SUMMARY

The Housekeeper works as part of the Ward Team responsible for the co-ordination of all the patient facilities in the ward area to ensure a clean, safe and comfortable environment is maintained as determined by the Ward Manager.

To interact compassionately with patients and carers at all times. Patients have a range of mental health conditions or learning disabilities.

To show commitment and to participate in quality improvement activities.

To promote at all times a positive image of people with mental health conditions and learning disabilities.

To promote at all times a positive image of Hotel Services and the wider Trust.

You will need to be flexible, adaptable and able to use your own initiative as well as following instruction to undertake this role. You will be expected to report to the ward Manager and Matron for regular updating and to highlight areas for improvement.

We are currently looking for full- time (37.5 hours/week) housekeeper who are available to work between the hours of 09:00am to 5:00pm working Monday- Friday.

Main duties of the job

KEY RESPONSIBILITIES

Cleaning Task/DutiesAssists in monitoring and maintaining cleaning standards on the ward ensuring general and specialist equipment are cleaned as policy.

Ensure the ward is always safe and tidy by dealing swiftly with spillages and removing clutter. Checking that notices/boards are tidy, and that signage meet the required standard.

Maintain the upkeep of patients' bed areas ensuring specialist cleaning of surfaces, furnishings and isolation nursing areas are cleaned appropriately.

Ensure the areas where food and beverages are served are clean and pleasant.

Patient Task/Dutieso Assist the patients to order food ensuring special requirements are taken into account so that dietary needs are met.o Ensure that patients are given hand-washing facilities before serving food and beverages to them.o Prepare and serve hot and cold drinks and food as requested co-ordinating extra requirements that may arise to offer a 24-hour snack service.o Serve meals in conjunction with the Nursing Team ensuring patients intake is known and checking all food and beverages are served at the correct temperature according to food hygiene regulations.o Ensure patients have any assistance they require to eat and drink monitoring intake and reporting to the Ward Nurse.o Ensure patients whose fluid intake is not medically restricted have access to fresh water.o Ensure the ward kitchen is always clean, checking refrigerated food is labelled and shelved as policy.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.