Assistant Service Manager - Ophthalmology

Job summary

Do you have the drive , resilience and qualities required to work in a fast paced, challenging and busy directorate? Are you self-motivated and have good leadership qualities? If so, then this is the post for you.

You will work closely with the Service Manager, Clinical Director and Clinical Lead and will be supporting the management of a busy outpatient department , as well as community based services and supporting the management team to ensure that patients are seen within the national targets for 18 weeks RTT and cancer.

The successful applicant will be a team player; you will be a confident and clear communicator, with an excellent telephone manner and customer service skills.

This is an excellent opportunity to work as part of a dynamic team and to be the first point of contact for your clinicians.

Knowledge of national targets (RTT and diagnostics) and hospital PAS and EPR systems are essential.

Please contact Jmensah1@nhs.net for more information.

Main duties of the job

• Support the day to day operational management of the service
• Line management of outpatient booking staff cross-site
• Active contribution to the delivery of "patient centred" services
• Support clinic management across CMH and Willesden
• Responsible for cross site management including CMH and community based services.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.