Risk Informatics Manager

Job summary

To develop Datix and patient safety information systems, to ensure the Trust has an effective, accurate reporting system that supports oversight and assurance with regard to patient safety. The system is needed to meet the increasing demands of the organisation and to support data quality, oversight and quality improvement programmes and sustainable change.

To develop systems, dashboards and reporting mechanisms to support regular and periodic assurance reports to divisions and onward to Trust Board.

To continually scope good practice in the development and use of patient safety systems.

To develop and deliver patient safety system training across the Trust.

Main duties of the job

• To lead on the Trust's cross site reconfiguration of the risk management system and to continually develop, monitor and evaluate the usability and effectiveness of the system, piloting innovations, benchmarking practice and be ahead in implementing requirements for continued quality improvement.
• To work closely with Datix (system and supplier) testing new features and leading the way in product development from an end user perspective.
• Act as point of contact with the supplier and monitor fault logging, ensuring maintenance requirements and interventions are provided as actioned as per agreements
• Maintain technical documentation describing the DATIX system, data dictionaries and data definitions
• Provide timely, accurate and appropriate management information from highly complex database to internal stakeholders and wider health community to support service improvement, patient safety and care
• Support and maintain database and application servers: file structure management, security, back up, database management, web server administration, software/applications installation/upgrades of the DATIX system and others to ensure delivery of high quality and timely developments, which meet the requirements of customers and stakeholders.
• To be instrumental in the scoping and roll out of LfPSE, training staff, implement new RMS system compatible with LfPSE and manage the journey to LfPSE transition.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.