East Midlands Ambulance Service NHS Trust

EOC Administrator

The closing date is 12 October 2025

Job summary

Join our Team at Team EMAS in the Emergency Operations Centre (EOC). We are looking for an administrator to work within the Horizon Place Operations Centre to complement the existing team.

This role helps provide a crucial function within the team and primarily focuses on the coordination and completion of all administration activities within the Operations Centre.

This is more than just an admin role -- it's a chance to be part of a team that makes a real difference. You'll work in a dynamic environment, supporting frontline services and contributing to the patients journey.

Main duties of the job

It is envisaged the successful candidate will have previous experience within an administrative role and able to work effectively as a team but also alone.

This post will be providing administration support to the Emergency Operations Centres, including all functions of the our support teams. The post holder will be expected to deliver high standard of administration support, ensuring work is organised and prioritised in line with the departmental priorities.

Specific core responsibilities include:

Minute taking at key departmental related meetings

Arranging key meetings on behalf of the team

Registering information on Trust systems.

About us

Do you want to make a difference?

Do you like working as part of a supportive and motivated team?

Would you like generous NHS Benefits, including 27 annual leave days (plus 8 days bank holiday) and NHS Pension? (service dependant)

Would you like to develop your career in the Ambulance Service?

If you answered yes to these questions, then we would welcome an application from you.

Benefits

Competitive NHS salary
A standard working week of 37.5 hours
Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
Pay enhancements for out of hours, shift and overtime working
Generous Pension Scheme
Career and salary progression
Free parking across Trust sites
Staff networks
Wide range of discounts from various organisations across the UK

Date posted

26 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

335-A-1877

Job locations

East Midlands Ambulance Service - Emergency Operations Centre

Nottingham

NG8 6PY

Job description

Job responsibilities

The EOC Administrator is responsible for the efficient and effective day-to-day administration for the Operations Centre. Responsibilities include the coordination and administration of all administration activities tosupport the EOC and Senior Leadership Team, administration of meetings and maintenance of robust administration systems and processes within their areas of responsibility.Based at Horizon Place, Nottingham, the EOC Administrator will supportstaff and managers in their administrational duties.

Job description

Job responsibilities

Person Specification

Essential & Desirable

Essential

GCSE English and Maths (or equivalent)
NVQ level 3 Business Administration Qualification or equivalent experience to demonstrate knowledge to this level.
3 years experience within an administrative role
Use computers proficiently, in particular MS Office based programmes
Work under pressure and meet deadlines
Ability to independently work
Demonstrating a commitment to the values and principles of a public service - health and social care in particular
Advanced keyboard/word processing qualifications - RSA 2 or equivalent
Planning and organising meetings/events

Desirable

Typing / work processing qualification - eg RSA minute taking qualification
First aid at work
Customer Service qualification
NHS Experience
Full Driving licence

Person Specification

Essential & Desirable

Essential

GCSE English and Maths (or equivalent)
NVQ level 3 Business Administration Qualification or equivalent experience to demonstrate knowledge to this level.
3 years experience within an administrative role
Use computers proficiently, in particular MS Office based programmes
Work under pressure and meet deadlines
Ability to independently work
Demonstrating a commitment to the values and principles of a public service - health and social care in particular
Advanced keyboard/word processing qualifications - RSA 2 or equivalent
Planning and organising meetings/events

Desirable

Typing / work processing qualification - eg RSA minute taking qualification
First aid at work
Customer Service qualification
NHS Experience
Full Driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

East Midlands Ambulance Service - Emergency Operations Centre

Nottingham

NG8 6PY

Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

East Midlands Ambulance Service - Emergency Operations Centre

Nottingham

NG8 6PY

Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)