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Duty Commander - Leicestershire

East Midlands Ambulance Service NHS Trust

The closing date is 13 October 2024

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Job summary

At East Midlands Ambulance Service NHS Trust, we are committed to delivering excellent patient care and exploring opportunities for continuous service delivery improvements. We are looking to recruit experienced operational and command focussed leaders to the Duty Commander role across Leicestershire. The role will be accountable to the Divisional Senior Manager (Planning) but also forms key relationships with the area management teams (Heads of Operations, Station Managers and Divisional Senior Clinical Leaders) and the Regional Operations Manager team.

Main duties of the job

As a Duty Commander you will be responsible for establishing and embedding a supportive, motivational and compassionate leadership culture across the station based operational teams. This is a key leadership role in supporting EMAS to deliver its vision and values.

About us

The Duty Commander will provide a daily 24/7 duty command and incident response role and will be responsible for the overall (on scene) duty command, coordination and performance of the Division. This role will provide visible leadership, problem solving / decision making and assessment of risk in a live dynamic environment, effectively overseeing the daily Divisional duty plan. The Duty Commander will undertake the national major incident doctrine role and associated action cards of the 'Tactical Commander' or 'Operational Commander', dependent on the type of incident and command structure in place.

The role will also be the key link and interface with other Category 1 and Category 2 responders, jointly developing cohesive and dynamic plans with partner agencies, utilising the JESIP principles. This role will also take on the function of Ambulance Incident Commander at large-scale / multi-agency incidents and may be required to attend Tactical Coordinating Groups where appropriate, supporting the Trust's overall command structure.

Date posted

27 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

335-A-1597

Job locations

Gorse Hill Ambulance Station

Leicester

LE7 7GL


Job description

Job responsibilities

The Duty Commander will act as a reactive leader supporting, supervising and signposting staff groups on an on shift basis. The Duty Commander will provide the 24/7 Divisional/area senior point of contact for system, CCG, hospital issues, turnaround and escalation, working closely with the Regional Operations Manager (ROM). The role will also work closely with other DCs within their area and the Trust, recognising the need for cross area and system working.

Operationally the role will work across 24 hours / 7 days (12 hour rota) with a requirement to work out of hours and weekends to support operational delivery.

Please refer to the job description and person specification for the specific, essential requirements for this role.

If you have any questions about the application process or the role then please contact mark.harvey@emas.nhs.uk.

Job description

Job responsibilities

The Duty Commander will act as a reactive leader supporting, supervising and signposting staff groups on an on shift basis. The Duty Commander will provide the 24/7 Divisional/area senior point of contact for system, CCG, hospital issues, turnaround and escalation, working closely with the Regional Operations Manager (ROM). The role will also work closely with other DCs within their area and the Trust, recognising the need for cross area and system working.

Operationally the role will work across 24 hours / 7 days (12 hour rota) with a requirement to work out of hours and weekends to support operational delivery.

Please refer to the job description and person specification for the specific, essential requirements for this role.

If you have any questions about the application process or the role then please contact mark.harvey@emas.nhs.uk.

Person Specification

Qualifications

Essential

  • Operational or Duty Command qualification, or will complete Duty level within 12 months of commencement in role.
  • On-going CPD around National Occupational Standards Major Incident Management
  • Appropriate level registered clinical qualification, e.g. Paramedic, ECP and ability to act as a first responder
  • Management diploma or equivalent demonstrable experience

Experience

Essential

  • Minimum of 2 years supervising/managing a team
  • Working on own initiative to deliver Trust and national polices and guidelines
  • Full driving licence including the provision of emergency driving
Person Specification

Qualifications

Essential

  • Operational or Duty Command qualification, or will complete Duty level within 12 months of commencement in role.
  • On-going CPD around National Occupational Standards Major Incident Management
  • Appropriate level registered clinical qualification, e.g. Paramedic, ECP and ability to act as a first responder
  • Management diploma or equivalent demonstrable experience

Experience

Essential

  • Minimum of 2 years supervising/managing a team
  • Working on own initiative to deliver Trust and national polices and guidelines
  • Full driving licence including the provision of emergency driving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

Gorse Hill Ambulance Station

Leicester

LE7 7GL


Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

Gorse Hill Ambulance Station

Leicester

LE7 7GL


Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Divisional Senior Manager- Planning

Nicole Grant

nicole.grant@emas.nhs.uk

07391495602

Date posted

27 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

335-A-1597

Job locations

Gorse Hill Ambulance Station

Leicester

LE7 7GL


Supporting documents

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