Job summary
The Hazardous Area Response Team (HART) are a group of specially trained and equipped Paramedics that deliver NHS standard Pre-Hospital care to patients in difficult or complex circumstances.
The operational staff are supported by a small but dedicated team of support staff and the leadership team.
This position is key in assisting us in service delivery, primarily by performing resourcing and administrative duties within the HART & Special Operations Unit, supporting the leadership team and assisting with the coordination of complex and varied duties.
Main duties of the job
- Work with Managers to ensure that all staff have the correct hours allocated to them in line with service policy.
- The timely provision of analytical and statistical information, using an appropriate software package.
- To proactively support HART & Special Operations Management in resource administration and co-ordination of shift swaps and abstractions.
- To ensure that production of core rotas and all information held on data systems (within HART) are accurate and conform to Working Time Directives and Data Protection Act requirements.
- To maintain standardised procedures in the use of resource data systems.
About us
East Midlands Ambulance Service provides emergency 999 care and telephone clinical assessment services for a population of 4.9 million people.
On average we receive a new 999 call every 25 seconds (1,246,083 emergency and urgent calls received during 2022/2023).
Job description
Job responsibilities
- Contribute to the delivery of compliance with NHS EPPR Core Standards by ensuring maximum productivity and efficiency of resources
- Act as the first point of contact for HART staff for reporting absence from working, booking annual leave and the allocation of overtime.
- Ensure that all HART staff have the correct hours allocated to them in line with service policy.
- Timely provision of analytical and statistical information, using an appropriate software package.
- Report an overview of projected unit performance using Unit Hour Utilisation.
- Proactively support team leaders in resource administration and co-ordination.
- Ensure that production of core rotas and all information held on data systems (within the Division) are accurate and conform to Working Time Directives and Data Protection Act requirements.
- Maintain standardised procedures in the use of resource data systems.
- Assist with course population and associated rostering changes for SORT staff.
Job description
Job responsibilities
- Contribute to the delivery of compliance with NHS EPPR Core Standards by ensuring maximum productivity and efficiency of resources
- Act as the first point of contact for HART staff for reporting absence from working, booking annual leave and the allocation of overtime.
- Ensure that all HART staff have the correct hours allocated to them in line with service policy.
- Timely provision of analytical and statistical information, using an appropriate software package.
- Report an overview of projected unit performance using Unit Hour Utilisation.
- Proactively support team leaders in resource administration and co-ordination.
- Ensure that production of core rotas and all information held on data systems (within the Division) are accurate and conform to Working Time Directives and Data Protection Act requirements.
- Maintain standardised procedures in the use of resource data systems.
- Assist with course population and associated rostering changes for SORT staff.
Person Specification
Experience
Essential
- Examples of managing time and competing demands
Desirable
- A working knowledge of Working Time Directives and Data Protection.
Knowledge and Skills
Essential
- A working knowledge of Working Time Directives and Data Protection.
Qualifications
Essential
- Educated to Diploma Level or equivalent
- Experience of database management.
- Evidence of working in busy environment with competing demands on time
- Experience of managing own time and working with minimal supervision
Desirable
- Experience of rostering/rota management
- Basic governance experience
Person Specification
Experience
Essential
- Examples of managing time and competing demands
Desirable
- A working knowledge of Working Time Directives and Data Protection.
Knowledge and Skills
Essential
- A working knowledge of Working Time Directives and Data Protection.
Qualifications
Essential
- Educated to Diploma Level or equivalent
- Experience of database management.
- Evidence of working in busy environment with competing demands on time
- Experience of managing own time and working with minimal supervision
Desirable
- Experience of rostering/rota management
- Basic governance experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Midlands Ambulance Service NHS Trust
Address
Operational Support Unit
Unit 1 Hamilton Place, Oakham Business Park
Mansfield
NG18 5FA
Employer's website
https://www.emas.nhs.uk/ (Opens in a new tab)
