Job summary
As a Station Manager you will be responsible for establishing and embedding a supportive, motivational and compassionate leadership culture across the station based operational teams. This is a key leadership role in supporting EMAS to deliver its vision and values.
Main duties of the job
At East Midlands Ambulance Service NHS Trust, we are committed to delivering excellent patient care and exploring opportunities for continuous service delivery improvements.
As part of our Reshaping Operations programme, a new role of Station Manager has been established and we are now looking to recruit experienced leaders to the roles across all divisions within EMAS. The role will be accountable to the divisional Head/s of Operations.
You will be responsible for the overall management and leadership of a defined station / group of stations. This will include the line management and supervision of the station-based team which may include Clinical staff, Administration staff, Vehicle Preparation Operatives and Domestic staff.
You will also be responsible for maintaining compliance with all relevant key quality and workforce requirements and accountable for a range of the Division's key performance indicators for a station / group of stations (across a balanced scorecard) working in conjunction with the Wider Divisional leadership and command teams.
You will also be accountable for the day to day implementation and monitoring of service delivery for your station or group of stations.
Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. We want to be sure that you can work in a way that is best for us and for our patients, and for you.
About us
We are looking for a Station Manager for Coalville/Hinkley Station Group. Operationally the role will predominantly work across 5 days (Monday-Friday) with some evening/weekend hours required to provide management visibility within division.
The post holder will report to the Leicestershire Head of Operations.
Job description
Job responsibilities
The SM is responsible for ensuring their teams maintain compliance with all relevant key quality and workforce requirements. The role will be accountable for a range of key performance indicators for a station / group of stations.
The Station Manager (SM) will work autonomously, providing working cover which will ensure continuity of management and providing high quality, visible and accessible leadership.
The SM will be accountable for the day to day implementation and monitoring of service delivery for their station(s) in support of the Divisions key performance indicators (across a balanced scorecard), working in conjunction with the wider Divisional leadership and command teams.
The SM will operate flexibly across the defined area of responsibility and they will provide support, guidance and advice to all staff based at or visiting their station(s). The role will provide the named leadership point of contact (within area of responsibility) for all staff related issues and be an interface with local stakeholders and external agencies as required.
The SM will liaise closely with the duty Tactical Commander on the provision of direct clinical care topatients.
The role will provide ongoing support and post-incident feedback to teams and clinicians afteroperational and clinical events.
The role will also work in close partnership with their area Divisional SeniorClinical Leader (DSCL) to ensure that staff supervision, appraisal, education and development requirements are consistently delivered.
The SM will be responsible for the oversight and management of relevant investigations, dealing with complaints and issues and ensuring swift resolution where both appropriate and possible. The SM will also provide support across the Division and wider Operations in regard to investigations.
In addition to the day to day operational responsibilities, the SM will also support the Division on the design and implementation of local transformational change initiatives with the sole aim of enhancing service delivery and increased efficiency. This will include being a local point of contact and representative for station / area external stakeholder engagement.
Job description
Job responsibilities
The SM is responsible for ensuring their teams maintain compliance with all relevant key quality and workforce requirements. The role will be accountable for a range of key performance indicators for a station / group of stations.
The Station Manager (SM) will work autonomously, providing working cover which will ensure continuity of management and providing high quality, visible and accessible leadership.
The SM will be accountable for the day to day implementation and monitoring of service delivery for their station(s) in support of the Divisions key performance indicators (across a balanced scorecard), working in conjunction with the wider Divisional leadership and command teams.
The SM will operate flexibly across the defined area of responsibility and they will provide support, guidance and advice to all staff based at or visiting their station(s). The role will provide the named leadership point of contact (within area of responsibility) for all staff related issues and be an interface with local stakeholders and external agencies as required.
The SM will liaise closely with the duty Tactical Commander on the provision of direct clinical care topatients.
The role will provide ongoing support and post-incident feedback to teams and clinicians afteroperational and clinical events.
The role will also work in close partnership with their area Divisional SeniorClinical Leader (DSCL) to ensure that staff supervision, appraisal, education and development requirements are consistently delivered.
The SM will be responsible for the oversight and management of relevant investigations, dealing with complaints and issues and ensuring swift resolution where both appropriate and possible. The SM will also provide support across the Division and wider Operations in regard to investigations.
In addition to the day to day operational responsibilities, the SM will also support the Division on the design and implementation of local transformational change initiatives with the sole aim of enhancing service delivery and increased efficiency. This will include being a local point of contact and representative for station / area external stakeholder engagement.
Person Specification
Qualifications
Essential
- Management diploma or evidence of equivalent experience
- Operational or Tactical Command qualification, or will complete within 18 months of commencement in role
- Robust evidence of experience and understanding of the wider health care system management
Experience
Essential
- Relevant and evidence of operational experience in managerial roles
- Evidence of supervising and managing diverse teams of staff
- Working under pressure, demonstrating significant resilience, confidence and selfbelief in challenging situations
- Ability to meet challenging deadlines and manage conflicting priorities
Person Specification
Qualifications
Essential
- Management diploma or evidence of equivalent experience
- Operational or Tactical Command qualification, or will complete within 18 months of commencement in role
- Robust evidence of experience and understanding of the wider health care system management
Experience
Essential
- Relevant and evidence of operational experience in managerial roles
- Evidence of supervising and managing diverse teams of staff
- Working under pressure, demonstrating significant resilience, confidence and selfbelief in challenging situations
- Ability to meet challenging deadlines and manage conflicting priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
