South London and Maudsley NHS Foundation Trust

Digital Communications Officer

This job is now closed

Job summary

Are you a digital communications expert with a passion for making a real impact? We are looking for a dynamic individual to drive our digital presence and engage our diverse audiences.

You will:

Lead on keeping our digital platforms up to date - both in terms of functionality and content
Drive digital strategy: Recommand and implement new functions and updates across our websites and social media platforms, ensuring alignment with our broader goals and objectives
Innovate and optimise: Design a forward-looking innovation and development roadmap for our digital channels, ensuring we leverage the latest technology
Create compelling content: Develop and curate content that resonates with our target audiences, inspiring and engaging them while maintaining best practice guidelines
Lead and advise: Collaborate with colleagues across the Trust to provide training and support in managing online content.

What you will bring:

Digital expertise: A strong background in digital communications, with experience in content creation, social media management, and websites development - experience of both VerseOne and Sharepoint would be highly useful in this role.
Strategic vision: The ability to develop and implement digital strategies that align with organisational goals and drive engagement
Innovation mindset: A proactive approach to staying ahead of digital trends and technologies, constantly seeking ways to enhance user experience

Main duties of the job

To manage and update content for the Trust's website and social media channels in line with the organisations overarching communications strategy
To lead on the management of the Trust's intranet and digital screens
To produce regular reporting on the performance of the Trust's digital communications
To provide advice and guidance to colleagues across the Trust and external partners on best practice for digital communications
To ensure the constant development and innovation of the Trust's digital channels

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family.

We want you to feel like you are part of a close knit team at South London and Maudsley. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.

Some of our benefits include:

Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service
Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing
Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
Car lease, our staff benefits from competitive deals to lease carsAccommodation, our staff benefits from key-worker housing available which is available on selected sites

NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:

Counselling services
Wellbeing events
Long service awards
Cycle to work scheme
Season ticket loan
Childcare vouchers
Staff restaurants

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

334-NCL-7763440-MU

Job locations

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

Job description

Job responsibilities

Digital and social media

To ensure the Trustswebsiteandintranetare keptup-to-datewithnew improvements, restructuration when needed, andtimelyand engaging content.

To ensure the Trusts owned social media channels are keptup-to-datewithtimelyand engaging content

Drive growth of the Trusts digital audience by ensuring engaging and shareable content.

Toassistcolleagues across the Trust with website and social media projects, giving expert guidance in terms of content,sectionor site development.

Manage the Trusts digital screens programme, with content andlogisticssupport to both the Communications Team and IT department.

To create campaigns that will grow the Trusts social media following and community engagement.

To increase visits to the Trusts website through our social media channels.

Communications and relations

To produceaccurate,effectiveand highly engaging content for the Trusts digital platforms and presences

To us specialistexpertisetoadvisecolleagues digital communication best practice

Toestablishandmaintaineffective co-operative working relationships with allintranet editors, supporting them with a planning and support offeron a monthly basis.

To plan and organise digital communication activities and events, requiring the formulation and adjustment of plans and strategies.

To manage contracts with external suppliers ensuring value for money and working within the framework of the organisation.

Policy and service development

To develop digital and social media plans to ensure the constant development and innovation of the Trusts platforms and presences

To plan, manage and coordinate often complex programmes and projects across digital communication activities, order to ensure that resources available areallocatedappropriately with all deadlines met.

Information resources

To produce regular reports on the performance of the Trusts digital communications outputs and channels, analysing complex statistical data and presenting it in an accessible way.

To manage key corporate documents on the website and intranet through version control measures, ensuring these areaccurateand up to date.

Job description

Job responsibilities

Digital and social media

To ensure the Trustswebsiteandintranetare keptup-to-datewithnew improvements, restructuration when needed, andtimelyand engaging content.

To ensure the Trusts owned social media channels are keptup-to-datewithtimelyand engaging content

Drive growth of the Trusts digital audience by ensuring engaging and shareable content.

Toassistcolleagues across the Trust with website and social media projects, giving expert guidance in terms of content,sectionor site development.

Manage the Trusts digital screens programme, with content andlogisticssupport to both the Communications Team and IT department.

To create campaigns that will grow the Trusts social media following and community engagement.

To increase visits to the Trusts website through our social media channels.

Communications and relations

To produceaccurate,effectiveand highly engaging content for the Trusts digital platforms and presences

To us specialistexpertisetoadvisecolleagues digital communication best practice

Toestablishandmaintaineffective co-operative working relationships with allintranet editors, supporting them with a planning and support offeron a monthly basis.

To plan and organise digital communication activities and events, requiring the formulation and adjustment of plans and strategies.

To manage contracts with external suppliers ensuring value for money and working within the framework of the organisation.

Policy and service development

To develop digital and social media plans to ensure the constant development and innovation of the Trusts platforms and presences

To plan, manage and coordinate often complex programmes and projects across digital communication activities, order to ensure that resources available areallocatedappropriately with all deadlines met.

Information resources

To produce regular reports on the performance of the Trusts digital communications outputs and channels, analysing complex statistical data and presenting it in an accessible way.

To manage key corporate documents on the website and intranet through version control measures, ensuring these areaccurateand up to date.

Person Specification

Essential

Degree qualification or relevant equivalent experience
Evidence of on-going personal and professional development
Experience of managing digital platforms
Digital communications experience, including social media

Desirable

Experience of VerseOne and or Sharepoint
Analytical expertise
NHS experience
Knowledge of a range of Content Management Systems

Values and behaviours

Essential

Ability to act in accordance with our values and behaviours

Other

Essential

Empathy for individuals who have experienced mental health problems

Desirable

Personal experience of mental health problems

Person Specification

Essential

Degree qualification or relevant equivalent experience
Evidence of on-going personal and professional development
Experience of managing digital platforms
Digital communications experience, including social media

Desirable

Experience of VerseOne and or Sharepoint
Analytical expertise
NHS experience
Knowledge of a range of Content Management Systems

Values and behaviours

Essential

Ability to act in accordance with our values and behaviours

Other

Essential

Empathy for individuals who have experienced mental health problems

Desirable

Personal experience of mental health problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)