South London and Maudsley NHS Foundation Trust

CAMHS Senior Community Support Worker

The closing date is 04 September 2025

Job summary

The CAMHS Enhanced Treatment Service (ETS) team is an innovative and friendly team that is passionate about improving care for the young people that we work with.

The aim of the service is to improve the quality of care for young people by providing a care pathway back to outpatient services for young people who have been admitted as inpatients or to provide an intensive treatment package as an alternative admission for cases where treatment in Tier 3 CAMHS is not viable. We offer both day care and outreach models of intervention.

We aim to reduce A&E presentations and hospital admissions and offer the least restrictive interventions to provide consistent access to rapid, effective interventions, support and recovery - including crisis services. This includes better use of resources and investing to develop more local, community-based services and support.

Be part of a pioneering team which is vital to our plans to transform CAMHS Tier 4 services across South London. The service will work in collaboration with the South London Partnership (SLP) Crisis Service and will link with the three mental health trusts in the South London Mental Health and Community Partnership. South London Partnership's CAMHS New Models of Care Programme aims to transform services through partnership-working; delivering best practice consistently to support young people and their families.

Main duties of the job

We are looking for a Band 4 community CAMHS Support Worker. This varied role offers excellent opportunities to gain experience and skills in a variety of different settings.

We are looking to appoint someone who is confident, responsive and has a passion for young-person and family-centred improvements; you will be enthusiastic and resilient and be able to respond to young people's needs flexibly. The successful candidate will pride themselves on being skilled at engaging with young people and families, work well within a team and be passionate about providing a high-quality service to young people. We are looking for a candidate who is inspired by the idea of making a difference.

Duties include but are not limited to:

The Post holder will facilitate individual therapeutic care plans/ therapeutic interventions that have been planned with or by qualified members of the team in conjunction with their care coordinator.
The Senior CAMHS support worker will work with young people in the community and also in the ETS day service.
Please see job description/ person specification for further information.

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

Generous pay, pensions and leave. We offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.

Work life balance. We support a range of flexible working options, such as: part-time working and job sharing.

Career development. There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes.

Car lease. Our staff benefit from competitive deals to lease cars.

Accommodation. Our staff benefit from keyworker housing, which is available on selected sites.

NHS discounts. With discounts of up to 10% from a variety of well-known retail brands through the Health Service Discounts website.

Other benefits include:
Counselling services
Wellbeing events
Long service awards
Cycle to work scheme
Season ticket loan
Childcare vouchers
Staff restaurants

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,094 to £36,195 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

334-CLI-7376807

Job locations

Maudsley Hospital

Denmark Hill

Camberwell, London

SE5 8AZ

Job description

Job responsibilities

Care Certificate

English and Mathematics basic qualifications (eg GCSE at grade C or above) or equivalent

At least one year as a Healthcare Support Worker, or equivalent level of experience.

Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Able to provide quality care that is responsive to service users needs, without close supervision, and acting on own initiative, within protocols, policies and care plans.

Communications skills receiving and conveying information accurately with staff and with service users and able to keep accurate records

Resilient: able to respond appropriately to potential difficult interpersonal situations or demands of the role including distress and agitation

Job description

Job responsibilities

Care Certificate

English and Mathematics basic qualifications (eg GCSE at grade C or above) or equivalent

At least one year as a Healthcare Support Worker, or equivalent level of experience.

Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Able to provide quality care that is responsive to service users needs, without close supervision, and acting on own initiative, within protocols, policies and care plans.

Communications skills receiving and conveying information accurately with staff and with service users and able to keep accurate records

Resilient: able to respond appropriately to potential difficult interpersonal situations or demands of the role including distress and agitation

Person Specification

Education and Qualification

Essential

Care Certificate
NVQ Level 3 in Health and Social care of other equivalent Qualification

Desirable

Evidence of further relevant study.

Experience

Essential

Experience of working as healthcare assistant in a mental health setting
Experience of working with people with mental health problems
experience of working with professionals from other agencies and services

Desirable

Experience of co-facilitating groups
Experience of working with children or young people and their parent's carers

Knowledge/ Skills

Essential

Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Able to provide quality care that is responsive to service user's needs without close supervision and acting on own initiative, within protocols, policies and care plans
Good written and verbal communication Skills
Knowledge of different mental health disorders, signs, symptoms, risk factors and presentations.

Desirable

Training in other specific interventions e.g CBT, DBT etc

Person Specification

Education and Qualification

Essential

Care Certificate
NVQ Level 3 in Health and Social care of other equivalent Qualification

Desirable

Evidence of further relevant study.

Experience

Essential

Experience of working as healthcare assistant in a mental health setting
Experience of working with people with mental health problems
experience of working with professionals from other agencies and services

Desirable

Experience of co-facilitating groups
Experience of working with children or young people and their parent's carers

Knowledge/ Skills

Essential

Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Able to provide quality care that is responsive to service user's needs without close supervision and acting on own initiative, within protocols, policies and care plans
Good written and verbal communication Skills
Knowledge of different mental health disorders, signs, symptoms, risk factors and presentations.

Desirable

Training in other specific interventions e.g CBT, DBT etc

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

Camberwell, London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

Denmark Hill

Camberwell, London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)