Job summary
The Clinical Service Lead is responsible for the day to day delivery of First for Mental Health services with direct line management for the service.They ensure there is day to day focus on strong clinical and operational, outcomes in an integrated way. They will play a crucial role in offeringoperational and clinical input to this important programme while continuing to support a busy quality agenda. The postholder will take a lead insupporting the Head of Service in monitoring the delivery of high-quality care across the First for Mental Health NHS 111 and MPS Section-136Service Lines across the South London geographical area. The post holder will deputies for the Head of Service when required and also be a:o highly visible and proactive leader acting as a clinical resource and ensuring the sustained delivery of high standards of careo responsible for exploring current practice, identifying areas for development, and planning the appropriate change using currentevidence to evaluate outcomeso responsible for the quality of the patient care and lead on facilitating changes which improve the patient experienceo leader who works in partnership with other Trusts in the SLP and related crisis serviceso The post holder will be required to take up on Manager on call duties on rota basis. This involves providing support and expert advice tothe inpatient services out of hours.
Main duties of the job
To be a highly visible, accessible, and proactive manager and leader for the First for Mental Health 111 press 2 service and 136 service.
To support the development of a culture that promotes leadership through coaching and Quality improvement
To lead on recruiting, motivating, training, developing and retraining appropriate staff enabling them to have the skills, experience and discretion tofunction effectively in their roles
Provide demonstrate assurance that staff have the appropriate skills and competences to deliver high quality care
To demonstrate clinical competence and role model effective clinical care delivery
To represent the service and deputies for the Head of Service where appropriate
To be responsible for the day-to-day operational management of First for Mental Health services, including the 136 service
To be responsible for monitoring the staffing establishment, ensuring timely recruitment and appropriate selection of staff and to ensure that thereis an appropriate skill mix within the teams and which reflects service requirements and safe patient services.
To contribute to the development of a proactive philosophy and culture of health care provision, in which health promotional activity plays a majorcomponent
About us
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It'simportant to us that you valued and appreciated therefore have a comprehensive benefits package on offerSome of our amazing benefits are highlighted here:- Generous pay, pensions and annual leave.- Work life balance and supportive of a range of flexible working options- Career development, There are plenty of opportunities to progress your career and we support your development through a number ofprogrammes such as mentoring, coaching, positive people management, collective leadership and other talent programmes- Car lease, our staff benefits from competitive deals to lease cars- Accommodation, our staff benefits from keyworker housing available which is available on selected sites- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits include:o Counselling serviceso Wellbeing eventso Long service awardso Cycle to work schemeo Season ticket loano Staff restaurants
Job description
Job responsibilities
To be responsible for the day-to-day operational management of First for Mental Health services, including the 136 service.
To be responsible for monitoring the staffing establishment, ensuring timely recruitment and appropriate selection of staff and to ensure that thereis an appropriate skill mix within the teams and which reflects service requirements and safe patient services.
To contribute to the development of a proactive philosophy and culture of health care provision, in which health promotional activity plays a majorcomponent.
To be responsible for ensuring that clinical initiatives and service developments become truly embedded in clinical practice and that staff have aclear understanding and opportunity to contribute to the change process.
To ensure that the clinical practice of all practitioners providing services to patients is of a high standard and in line with professional bodies andpolicies.
To promote a culture of respect for the individuality of patients and enable the service to be culturally relevant to the communities we serve.
To identify and coordinate opportunities for patient and Family and Carer involvement and engagement in service development, leading whereappropriate.
Job description
Job responsibilities
To be responsible for the day-to-day operational management of First for Mental Health services, including the 136 service.
To be responsible for monitoring the staffing establishment, ensuring timely recruitment and appropriate selection of staff and to ensure that thereis an appropriate skill mix within the teams and which reflects service requirements and safe patient services.
To contribute to the development of a proactive philosophy and culture of health care provision, in which health promotional activity plays a majorcomponent.
To be responsible for ensuring that clinical initiatives and service developments become truly embedded in clinical practice and that staff have aclear understanding and opportunity to contribute to the change process.
To ensure that the clinical practice of all practitioners providing services to patients is of a high standard and in line with professional bodies andpolicies.
To promote a culture of respect for the individuality of patients and enable the service to be culturally relevant to the communities we serve.
To identify and coordinate opportunities for patient and Family and Carer involvement and engagement in service development, leading whereappropriate.
Person Specification
Qualifications
Essential
- Recognised Professional Qualification Registered Mental Nurse or RMN, Social Work (DipSW/CQSW) Psychology or other allied professions
- Degree or equivalent experience
- Extensive post-registration professional development
Desirable
Experience
Essential
- Significant experience at a senior management level, including managing change and introducing new ways of working for all professions
- Experience of multi-professional collaboration at a senior level
- Partnership working with other statutory and voluntary agencies
- Leadership skills especially the ability to lead and manage change thorough influence without direct management
- Experience of working within the NHS or related public sector organisation
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice
Desirable
- Experience of racial awareness/diversity training
- Experience of project management
- Experience of working in a practice development or teaching capacity
Knowledge
Essential
- Knowledge of the current policy context and the implications for Crisis mental health services
- Knowledge of current professional developments in community Crisis Services
Skills
Essential
- Able to communicate complex and sensitive issues to a range of audiences
- Understanding of Public sector management and NHS Mental Health Services, Social and Primary Care Services
- Able to negotiate and influence in order to achieve objectives without direct line management.
- Able to identify and establish credibility and good working relationships with representatives of external agencies and partners and manage those relationships with sensitivity and diplomacy
- Able to demonstrate a strong commitment to equal opportunities and equal access with a practical approach to ensure that policies are applicable to practice.
- Able to demonstrate a genuine commitment to ensuring that services meet the needs of patients, family and carers, and are delivered with sensitivity.
Desirable
- Able to work on several projects simultaneously using project management skills
- Able to identify key issues from complex documents and plan for operationalising same
- Evidence of consultancy skills
Person Specification
Qualifications
Essential
- Recognised Professional Qualification Registered Mental Nurse or RMN, Social Work (DipSW/CQSW) Psychology or other allied professions
- Degree or equivalent experience
- Extensive post-registration professional development
Desirable
Experience
Essential
- Significant experience at a senior management level, including managing change and introducing new ways of working for all professions
- Experience of multi-professional collaboration at a senior level
- Partnership working with other statutory and voluntary agencies
- Leadership skills especially the ability to lead and manage change thorough influence without direct management
- Experience of working within the NHS or related public sector organisation
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice
Desirable
- Experience of racial awareness/diversity training
- Experience of project management
- Experience of working in a practice development or teaching capacity
Knowledge
Essential
- Knowledge of the current policy context and the implications for Crisis mental health services
- Knowledge of current professional developments in community Crisis Services
Skills
Essential
- Able to communicate complex and sensitive issues to a range of audiences
- Understanding of Public sector management and NHS Mental Health Services, Social and Primary Care Services
- Able to negotiate and influence in order to achieve objectives without direct line management.
- Able to identify and establish credibility and good working relationships with representatives of external agencies and partners and manage those relationships with sensitivity and diplomacy
- Able to demonstrate a strong commitment to equal opportunities and equal access with a practical approach to ensure that policies are applicable to practice.
- Able to demonstrate a genuine commitment to ensuring that services meet the needs of patients, family and carers, and are delivered with sensitivity.
Desirable
- Able to work on several projects simultaneously using project management skills
- Able to identify key issues from complex documents and plan for operationalising same
- Evidence of consultancy skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
